Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after p... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Very disappointed the Express Shipping £10 paid on 6/1/25 for delivery end of the week did not happen till Monday exactly a week later for standard shipping. This item should be included in your Ama... Ver mais
A empresa respondeu
The order was delivered promptly but unfortunately did not fit. I applied for a return but had to phone to get it ratified. Anyway it was duly returned. After checking the courier had delivered th... Ver mais
Dishonest company selling cheap shabby products at a premium price. Email contact doesn’t work. spoke to someone who provided a working email address and also honoured an exchange over the phone. As... Ver mais
Detalhes da empresa
- Loja de agasalhos
- Fabricante de Roupas e Tecidos
- Loja de Roupas
- Fornecedor de Roupas
- Loja de moda masculina
- Loja de moda feminina
Escrito pela empresa
At De La Creme Fashions we have been manufacturing British Ladies and Men's quality Coats and Jackets for over 14 years. We are also suppliers and retailers. We are known for providing premium British outerwear.
Informações de contato
Unit 7N Nobel Road, N18 3BH, London, Reino Unido
- 020 8887 0555
- info@delacremefashions.com
- delacremefashions.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Envío rápido y seguro
Envío rápido y seguro. Estoy muy satisfecha con los productos comprados.
GRACIAS!!
Same great service but the quality has dropped
Had no issues buying from De La Creme again. I was disappointed with the quality of the coat though, it's nothing like the same coat I bought last year. But returns were straightforward and they refunded me quickly so I can't fault the service
Took my mum’s money
Took my mum’s money, cancelled her order with no refund and won’t respond to her at all. Taking advantage of an 84 year old woman. Disgraceful.

Resposta da De La Creme Fashions
Quality fabrics and uniquely stylish…
Quality fabrics and uniquely stylish pieces with a classy look, really impressed with the products themselves. However, the delivery was very slow. My order arrived on day 20, almost 3 weeks after placing it, which was disappointing.
Also, the customer care phone number didn’t work, so I couldn’t get help or updates when I needed them.
Good quality, but delivery and support need improvement.
I haven't received my order over three…
I haven't received my order over three weeks now still and tried many to communicate but no reply
The order was due on the 23rd still not…
The order was due on the 23rd still not arrived yet!😞!
I did not receive this coat as the…
I did not receive this coat as the company cancelled my order. I am still waiting for my £55 refund ????
The coat I bought arrived very quickly…
The coat I bought arrived very quickly and for the price was great quality . Fitted well
Nice coat, loose buttons
Really nice warm coat, and true to size. Only 4 stars because I've already had to sew 2 buttons back on, and I only got it yesterday.
Expensive
The coat was good but very expensive.the shipping and duties are more than the orignal price of coat.and i bought size number 22 it was not fit to me and i asked them to return and they refused to do that.when i orderd another size 26 it was also not fit it is bigger so i paid almost $1000 and still not satisfied
I will never ever buy anything from them.
Shipping cost is unusual high
Shipping cost is unusual high. It cannot take that much to ship a coat.
Delivery much longer than expected
Delivery much longer than expected - still hasnt arrived and dont respond to emails
Returns process.
No communication about return of item despite me sending 2 emails.Really bad customer service!
I’ve received damaged goods and I am…
I’ve received damaged goods and I am not getting a response from your emails to return these .
Not good!
Perfect carmel wool coat.
I've been searching for a coat that would meet all my expectations for a long time. I highly recommend this coat, the caramel color is very pretty.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







