DeliverMyMotor Avaliações 

340
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I'd not used this company before, and didn't have high expectations. But I was wrong - I had 3 companies contact me, and the one I chose was much cheaper than the instant online quotes I'd got. But... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience. I was personally recommend a transporter who went above and beyond to collect and deliver a car down the other end of the country the next day. Extra care and attention was t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I used DeliverMyMotor to move my new car from Leeds to Hampshire and it was brilliant. I submitted the details, received a range of quotes and picked one, and it all went like clockwork. The portal is... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy process, through this website we found a trustworthy company to collect the car and they kept us informed throughout the process. Being able to pay the deposit through the website was a big r... Ver mais

Detalhes da empresa

  1. Serviço de transportes

Escrito pela empresa

DeliverMyMotor Connects you to nationwide Companies moving cars, vans, bikes, caravans, boats and anything else we can cover! Our aim is to reduce the large added fees on other platforms and ensure movers are Insured & trusted.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

340 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 14% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(340)

54 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, delivered ahead of schedule which was a great help to me. Driver, polite and professional, would recommend this company, and would definitely use them again.

20 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chris Swanwick

Chris Swanwick, did a great job of uplifting and delivering of my new car, his communication was first rate and we were delighted with the service provided. I would highly recommend him.

20 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dragos and Delivermymotor: Thumbs up for you

I had my car delivered by Dragos Corneliu last week and it was an excellent experience for me. He picked the car from the Essex County and delivered to Northeast England without any issue. He was giving me updates as he progresses and even helped to jumpstart the car at delivery when it did not start. He kept to every promise made and I respect him for this. Thank you.

14 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time needing to use such a service

First time needing to use such a service and pleased I found DeliverMyMotor. I got ~7 quotes and all that responded were helpful. The price ranges were quite varied and some allowed passengers and some did not - that could be a nice app enhancement - but we got there and got it sorted by a super helpful chap. Would use the service again.

19 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Relocating a Touring Caravan

My plans for moving my touring caravan changed last minute, I contacted Deliver My Motor on the off-chance that they could help. I was sceptical at first, especially regarding having to pay a deposit before being put in contact with the company who had given me a quote but I was pleasantly surprised when the gentleman was in touch almost immediately and arrived approximately an hour after I had paid the deposit. The gentleman was amazing, went an extra mile, I would definitely recommend him/Deliver My Motor for caravan re-location.

18 de novembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Good Service, but too expensive

This is a strange one. All Deliver My Motor did was put me in touch with a transporter, which they did efficiently.

They charged a commission of 20%, which I feel is excessive, given the minimal amount of work they did.

The actual driver was first class and kept me well-informed, through what for him was a difficult job, due to weather conditions and heavy traffic.

I would use Deliver My Motor again, but the high commission would cause me to look for alternatives before I did.

I have now read their response to this review and whilst I understand they are disappointed by my remarks, I stand by them. For starters, I have seen no evidence of the company formally indemnifying me against poor performance, or even no shows, by the drivers, so I don't feel particularly 'secure'.

Through no fault of his own, the driver who delivered my vehicle, was over seven hours late. In this case it wasn't a problem, but if I'd needed the vehicle for a specific purpose, that could have cost me a lot of money. Did Deliver My Motor provide insurance against late delivery? If they did, it wasn't obvious and reading what other reviewers have said, like many other companies, they're not particularly helpful when things go wrong.

Many other companies, across the spectrum of business, provide a similar service for a significantly lower commission. Most of them will have similar expenses and responsibilities as DMM, so not convinced by the attempt at justification.

The service I received from DMM, was satisfactory which is why I gave them an above average three stars. I really don't see it is the place of reviewed companies to start telling their customers, how many stars they deserve. Not very professional!

14 de novembro de 2023
Avaliação não solicitada
logotipo da DeliverMyMotor

Resposta da DeliverMyMotor

Dear Richard,

I'm pleased to hear that your job went smoothly; it aligns with the core purpose of our platform. However, I must express disagreement with your comments. In the past year alone, our platform has successfully generated over £2 million for transporters, self-employed individuals, and drivers, effectively sustaining their employment. Operating a platform of our size entails significant costs, reaching at least half a million pounds annually at a minimum. Our fees are designed to cover operational expenses and provide a layer of protection for our users, including yourself, in the event of unforeseen circumstances.

It's important to note that our thorough verification process sets us apart. We meticulously verify transporter identities and insurance documents to ensure legitimate coverage for transportation—a step that many other platforms often overlook. Notably, our platform has never experienced a theft incident or major issues, thanks to our robust verification system. Our ongoing relationships with transporters, maintained through daily bonds and other means, foster loyalty and security, benefiting both the platform and its customers.

While it might be ideal to simply "sit back" and do "nothing," the reality is that every business faces challenges and requires active management. We, too, invest considerable time, money, and effort into our platform. Our team is deeply passionate and brings decades of experience to the table. This endeavor goes beyond mere passive involvement for us; it's a commitment to delivering value to businesses and customers alike.

I believe there may be a misperception regarding the true value our platform provides, and I hope this clarification sheds light on the dedication and effort invested in our services.

Best regards,

Avaliado com 5 de um total de 5 estrelas

Very straightforward service

Very straightforward service. Works really well. The UI could be a bit better and there could be better navigation especially the mobile version.

13 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The collection of my newly purchased…

The collection of my newly purchased Morris Minor in Norfolk was arranged promptly in fact I had a call early evening to enable the driver to collect within the hour as he was in that area.
My car was delivered in East Kent at 07.45 the following morning.

9 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First of all I don't look or hear what…

First of all I don't look or hear what people say I review after I have done business with someone so I have been with delivermymotor for 3 weeks nevermind how many jobs I done all I can say it's worth getting you sometimes have to play the waiting game to start from 0 review to build your way up I do highly recommend this company delivermymotor just give a try and wait patiently that goes to any business thats all I can say

1 de novembro de 2023
Avaliação não solicitada

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