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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Inzwischen erfreue ich mich bereits an meiner 5. Delma. Ich bin durchweg begeistert: Sehr hohe Qualität der Materialien und Verarbeitung, freundlicher Kundenservice , tolle Ziffernblätter ( in Na... Ver mais

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Avaliado com 1 de um total de 5 estrelas

I couldn’t be more disappointed in The, like of service. I received! One of the to watch this I purchased will not change the date daily. I also found that The band locks up, keeping The watch from... Ver mais

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Avaliado com 5 de um total de 5 estrelas

easy to order and to receive the watch, excellent price for the quality ! and at the real light with pearl multi-color , my watch is even better than at the internet site. a big concurrence to... Ver mais

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Avaliado com 5 de um total de 5 estrelas

Ich bin mit der Delma Commander sehr zufrieden. Das Preis/Leistungsverhältnis ist fast nicht zu Toppen. Die Uhr bietet einen sehr guten Tragkomfort da sie sehr leicht und relativ flach ist und sich da... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de relógios de pulso

Escrito pela empresa

Swiss Made diver and sports watches since 1924. DELMA has proudly operated as a family owned watch company producing high quality, sophisticated watches for nearly a century. Our history inspires us and motivates our continuous innovation.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

53 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Customer Service.

I needed to buy a new Bezel for my Delma 3,000m watch,i realised this item might be difficult to find,as this watch model is quite old,and spares would be hard to find I contacted Andreas at Delma HQ he managed to locate the new Stainless Steel Bezel for me Chrontime will fit the new item,job done This again showed me the par excellence service from Delma,a massive thank you Andreas As far as i am concerned,Delma are excellent in every way

28 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Beautiful watch, the best choice in Swiss

easy to order and to receive the watch, excellent price for the quality !

and at the real light with pearl multi-color , my watch is even better than at the internet site.

a big concurrence to rolex & others :)

12 de maio de 2026
logotipo da DELMA

Resposta da DELMA

Thank you very much for your kind words and review.

We are delighted to hear that you are enjoying your watch and that the mother of pearl dial is even better in real than on the pictures.

We truly appreciate your support and wish you many enjoyable moments with your DELMA watch.

Best regards,
Andreas

Avaliado com 5 de um total de 5 estrelas

Inzwischen erfreue ich mich bereits an…

Inzwischen erfreue ich mich bereits an meiner 5. Delma.
Ich bin durchweg begeistert:
Sehr hohe Qualität der Materialien und Verarbeitung, freundlicher Kundenservice , tolle Ziffernblätter ( in Natura traumhaft schön, was auf den Internetfotos leider nicht so erkennbar ist, z.B. Seastar in blau, Santiago, Continental ), kratz festes und glücklicherweise nur innen mit AR Beschichtung entspiegeltes Saphirglas.
Einziger Kritikpunkt beziehungsweise Anregung zur weiteren Verbesserung: ich wünsche mir von Delma zu den Edelstahlbändern eine Schliesse mit „on the Fly“ Feinverstellung.

17 de maio de 2026
Avaliação não solicitada
logotipo da DELMA

Resposta da DELMA

Vielen herzlichen Dank für Ihre tolle Bewertung und Ihre Treue zu DELMA. Es freut uns sehr, dass Sie bereits Ihre fünfte DELMA Uhr tragen und so zufrieden sind.

Vielen Dank auch für Ihren wertvollen Hinweis zur Schliesse mit „on-the-fly“ Feinverstellung. Diese Anregung nehmen wir sehr gerne auf und prüfen sie intern.

Wir wünschen Ihnen weiterhin viel Freude mit Ihrer DELMA Sammlung und danken Ihnen herzlich für Ihre Unterstützung.

Beste Grüsse
Ihr DELMA Team

Avaliado com 1 de um total de 5 estrelas

I couldn’t be more disappointed in The

I couldn’t be more disappointed in The, like of service. I received! One of the to watch this I purchased will not change the date daily. I also found that The band locks up, keeping The watch from moving at all on my wrist! This watch is faulty and pinches my skin!
The representative that responded to my (date not changing) has simply discarded my issue and passed me on to a local Dealer, which is NOT local to me!
I COULDN’T BE MORE DISAPPOINTED IN MY PURCHASE OF 2 WATCHES!!
It is become quite Clear to me, that the 30 day returned policy, and international warranty of two years is a huge load of crap!

15 de abril de 2026
logotipo da DELMA

Resposta da DELMA

Dear Delma,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience has not met your expectations.

We would however like to clarify a few points regarding your case. For the watch you wished to return, we promptly provided you with a prepaid return label so the watch could be sent back under our 30-day return policy. Unfortunately, we never received the return shipment or any further feedback regarding the return process.

Regarding the second watch, you informed us about an issue with the date change mechanism. To ensure the fastest and most professional assistance possible, we referred you to our authorized service center in your region, which offers complimentary pick-up and return delivery service directly from your location. At no point during our communication was an issue with the bracelet mentioned to us.

We take product quality and customer service very seriously, and we have also sent you an email directly in order to resolve the issues at hand as quickly and smoothly as possible.

Best regards, Your DELMA Team

Avaliado com 5 de um total de 5 estrelas

Delma Shell Star delivered.

Delma executed 100% on my watch purchase and delivery exactly as advertised on their website. I respect and appreciate that.

6 de maio de 2026
logotipo da DELMA

Resposta da DELMA

Dear Vincente,

Thank you very much for your review and your kind words.

We are delighted to hear that your Shell Star was delivered exactly as expected and that your experience matched what we aim to deliver. Your feedback is greatly appreciated and means a lot to our team.

We wish you many enjoyable moments with your DELMA watch.

Best regards,
Your DELMA Team

Avaliado com 2 de um total de 5 estrelas

Kennzeichnung der Ware

Ich hätte mir gewünscht, dass das angebotene Produkt mit dem Hinweis >Nettopreis< ausgestattet gewesen wäre.

23 de abril de 2026
logotipo da DELMA

Resposta da DELMA

Guten Tag Herr Buch,

besten Dank für Ihre Rückmeldung.

Im Checkout wird darauf hingewiesen, dass der Versand per FedEx Priority erfolgt und allfällige Customs Duties and Local Taxes nicht im Preis enthalten sind.

Gerne nehmen wir Ihr Feedback auf und werden prüfen, wie wir diesen Hinweis künftig noch deutlicher und prominenter kommunizieren können.

Besten Dank für Ihr Verständnis und das Vertrauen in DELMA.

Freundliche Grüsse
Ihr DELMA Team

Avaliado com 5 de um total de 5 estrelas

Great watch for the price!

Was looking for a good dive watch that wouldn't break the bank. In looking thru the collection I saw the tide watch. My son-in-law and daughter are abid fishers and his birthday was approaching so took the plunge, so to speak! I haven't seen a dedicated watch to tell tides! A very nice watch for the price!

27 de março de 2026
logotipo da DELMA

Resposta da DELMA

Thank you very much for your wonderful review! We’re delighted to hear the Oceanmaster Tide made such a special birthday gift for your son-in-law.

Thank you again for your support and trust in DELMA!

Avaliado com 5 de um total de 5 estrelas

Noel


Andreas Leibundgut did an outstanding job of helping me from the day of purchase, Friendly, Professional, and answered all my questions until i received my Watch.

20 de março de 2026
logotipo da DELMA

Resposta da DELMA

Dear Noel,
Thank you very much for your kind words! It was a pleasure assisting you throughout the process. We are happy to hear that everything went smoothly.

Your trust means a great deal to us. Thank you for choosing DELMA, and we wish you many great moments with your watch.

Best regards,
Your DELMA Team

Avaliado com 3 de um total de 5 estrelas

The watch on the website had multi…

The watch on the website had multi color - the Rotating dial was black and green.

What was shipped to me was all black.
This is not good. Please send me the Black and Green rotating dial.

3 de dezembro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Jay,

Thank you for your feedback. We have sent you an email to review the situation and resolve the matter promptly. We appreciate your response so we can ensure you will have the correct watch.

Kind regards,
Your DELMA Team

Avaliado com 5 de um total de 5 estrelas

Lovely watch

Lovely watch, great price and great friendly service! Thanks Delma!

1 de dezembro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Peter,

Thank you very much for your kind review! We’re delighted to hear that you’re enjoying your watch and that you were happy with our service. Your feedback truly means a lot to us.

Thank you for choosing DELMA. We wish you many wonderful moments with your watch!
Your DELMA Team

Avaliado com 5 de um total de 5 estrelas

Delma, giving the customer a peace of mind trust

How easy it was to get in touch with Delma, easy to order and when pushing the button "enter" it worked really quick and reliable.

24 de novembro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Phips,

thank you very much for your kind review and for sharing your experience with DELMA. We’re delighted to hear that you found the ordering process smooth, fast, and reliable, and that you felt well taken care of throughout.

Your trust means a great deal to us. Thank you for choosing DELMA, and we wish you many great moments with your watch.

Warm regards,
Your DELMA Team

Avaliado com 5 de um total de 5 estrelas

Ich bin mit der Delma Commander sehr…

Ich bin mit der Delma Commander sehr zufrieden. Das Preis/Leistungsverhältnis ist fast nicht zu Toppen. Die Uhr bietet einen sehr guten Tragkomfort da sie sehr leicht und relativ flach ist und sich das Lederband angenehm an das Handgelenk anschmiegt. Zudem ist die Ablesbarkeit sozusagen perfekt mit den fetten Leuchtzeiger. Und was mich noch sehr überrascht hat : die Uhr geht unglaublich präzise. Am Handgelenk konnte ich eine Abweichung von knapp 1 Sekunde pro Tag feststellen. Meine Gratulation geht an den Uhrmacher, der dieses Kunststück bei der Regulierung der Spiralfeder fertig gebracht hat! Beste Grüsse. Giuseppe Fazzone

1 de dezembro de 2025
logotipo da DELMA

Resposta da DELMA

Lieber Herr Fazzone,

herzlichen Dank für Ihre grossartige Bewertung! Es freut uns sehr, dass Sie mit Ihrer DELMA Commander sowie mit der beeindruckenden Präzision so zufrieden sind. Ihr Lob geben wir sehr gerne an unsere Uhrmacher weiter.

Vielen Dank für Ihr Vertrauen. Wir wünschen Ihnen weiterhin viel Freude mit Ihrer Uhr.
Ihr DELMA Team

Avaliado com 5 de um total de 5 estrelas

This is my second Delma watch

This is my second Delma watch! Very quick delivery, customs duty included, the watch was well packed.
It works, 5 star service.

7 de novembro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Andrew

Thank you so much for your wonderful review!

Your continued trust means a lot to us. If you ever need anything, we’re always here to help.

Enjoy your new DELMA!

Warm regards,
The DELMA Team

Avaliado com 4 de um total de 5 estrelas

Kulanzantrag genehmigt

Nach Missverständnis geklärt. Sehr kulantes Unternehmen

24 de outubro de 2025
Avaliação não solicitada
logotipo da DELMA

Resposta da DELMA

Vielen Dank für Ihre positive Rückmeldung!
Es freut uns sehr, dass wir das Missverständnis klären konnten und Sie mit unserer Lösung zufrieden sind.

Vielen Dank für Ihr Vertrauen in DELMA.

Herzliche Grüsse,
Ihr DELMA Team

Avaliado com 5 de um total de 5 estrelas

Delma a Swiss Treasure

Excellent Service and arrived sooner than expected.

25 de setembro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Gary,

Thank you so much for your wonderful review! We’re delighted to hear that your DELMA arrived quickly and that you’re happy with our service. We wish you many great moments with your DELMA.

Best,

Your DELMA Team.

Avaliado com 5 de um total de 5 estrelas

great product

The ordering process and the watch itself. Once I received it, I was stounded to see the quality and perfection. It could not be prettier.

1 de outubro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Jorge,

Thank you so much for your wonderful review! We’re delighted to hear that you’re impressed with your new watch and the ordering experience. Enjoy your DELMA, we hope it brings you many years of pleasure.

Best,
The DELMA Team

Avaliado com 5 de um total de 5 estrelas

Reputable Company & Helpful Associates

Delma and their associates have the most genuine, considerate and friendly people to work with…. Daniel has been amazing throughout our communication and very helpful without delay.

Delma is truly a company that is reputable and needs recognition as a brand that deserves recognition with superior products and quality…

Thanks!

3 de setembro de 2025
logotipo da DELMA

Resposta da DELMA

Dear Matthew,

Thank you so much for your wonderful feedback! We’re really happy to hear that Daniel was such a help and that you had a great experience with us. Your recognition means a lot, and we truly appreciate your support for DELMA.

Best,
The DELMA Team

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