DENSE - Hair Experts Avaliações 

195
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I did 2 months of the Hair Vitamins and found they seemed to help with shedding and made my hair feel stronger. However, I started to break out in pretty bad acne, which I’ve never experienced before... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking disregard towards customers. 3 weeks now, no delivery, no contact, emails and messages go unanswered. 'tracking' link doesn't work. Will be raising dispute via credit card. Clearl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and ans... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve been using Dense for 5 months, and I’m starting to notice real changes. I’m on the topical Finasteride and Minoxidil 10% spray along with their hair vitamins, and my hair is definitely thicker an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de produtos para cabelo
  2. Serviço de Tratamento para a Queda de Cabelo
  3. Clínica de Implante Capilar
  4. Farmácia Online

Escrito pela empresa

At Dense, we’re committed to offering effective, scientifically backed hair loss solutions, focusing on safety, transparency, and real results. Unlike traditional treatments that rely on pills or invasive procedures, Dense takes a different approach. We specialise in topical treatments designed to target hair loss at the root—directly on the scalp. We understand the concerns about side effects from oral medications, which is why we’ve developed pill-free formulas that activate the hair growth cycle and block DHT—the hormone responsible for hair thinning. Our formulations are pharmaceutical-grade, ensuring maximum effectiveness while minimising unwanted side effects. This makes Dense a safer alternative to many conventional options on the market. Our results speak for themselves: up to 90% of our users report increased hair density within 90 days. We use only the highest quality ingredients, ensuring you receive a safe, effective solution you can trust. At Dense, we offer a world-first range of styling treatments: 2-1 Shampoo and Conditioner – Cleanses deeply while protecting hair from further damage, boosting hair strength, and promoting scalp health to aid regrowth. Active Densifying Salt Spray – Adds texture and natural volume to thinning hair, giving you a fuller, thicker appearance while nourishing the scalp. Active Densifying Styling Paste – A flexible, matte-finish paste designed to add structure and hold without weighing hair down, helping you style with confidence. Hair Growth Vitamins – Packed with 14 essential vitamins and minerals like biotin, zinc and saw palmetto to support overall hair health, these vitamins work from within to enhance the effects of our topical treatments. At Dense, we put our customers first, offering personalised advice and a tailored approach to hair care. Our dedication to safety, efficacy, and transparency sets us apart, making Dense the trusted choice for those seeking reliable, effective hair loss solutions. Join the many customers who have placed their trust in Dense for their hair restoration journey. Experience the difference with safe, proven treatments that deliver real results—without the worry.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

195 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,0

Todas as avaliações

(195)

20 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

2 in 1 minoxidil and finasteride spray

had two orders from this company. the first one, the product arrived in clear plastic spray bottles that looked nothing like the advertised product. used the product and got a 2nd order, the next order was in branded packaging that looked like the one advertised. I've now used the product consistently for around 8 months with no noticeable improvement in my hair. the product just makes your hair smell weird and leaves a sticky residue on your hair and scalp. the product I ordered both times was the 2 in 1 minoxidil and finasteride spray, which is supposed to be a good pill-free option. cannot recommend as it just seems to have no affect whatsoever. will be seeking a refund for both orders.

21 de junho de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Steven,

Sorry to hear about your experience. We can look at adjusting your treatment to include stronger active ingredients if your hair loss is more advanced, and we can also change the base so it feels more suitable for your scalp and hair type.

If you would like to explore this and arrange a call with our pharmacist to discuss your options in detail, please get in touch with us at help@densehairexperts.com.

Best regards,
Dense Hair Experts Team

Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Absolutely Amazing – Best Hair Product I’ve Used!

Denze Hair Experts has completely transformed my hair! After using their product for 90 days, the difference is unbelievable — my hair feels so much stronger and fuller. Even my barber noticed the volume boost without me saying a word!

I’ve just placed my second order (there was a small hiccup with it, but nothing major), and I have to say — the communication from their team was excellent. The customer service via email was spot on, really helpful and responsive.

The only small downside was that they didn’t include the free white bottle of styling spray that came with my first order. I believe that was a bonus item for initial orders, so I totally understand. It’s such a great product — smells amazing and works beautifully — I’m more than happy to buy it separately.

Honestly, I can’t recommend Denze Hair Experts enough. This is, without a doubt, the best hair product on the market. Absolutely worth every penny

21 de junho de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Israr,

Thank you so much for such a detailed and positive review. We are thrilled to hear that after 90 days you have noticed such a huge improvement in your hair and that even your barber spotted the change without you saying a word. Stronger, fuller hair and a boost in volume is exactly the kind of result we aim for, so it is fantastic to know you are experiencing it.

We are glad your second order went through smoothly aside from the small hiccup, and we appreciate your understanding about the free styling spray being a first-order bonus. It is great to hear you enjoyed it so much that you are happy to purchase it separately.

Your comments on our communication and customer service mean a lot to us — we always want every interaction to feel helpful and responsive. Thank you again for recommending us so highly and for calling our products the best on the market.

Best regards,
Dense Hair Experts Team

Avaliado com 1 de um total de 5 estrelas

Order and email not received!

Hi.I have not received the order as mentioned before and not received email with health form either.Please resend the email asap!thanks

21 de junho de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi,

Did this get resolved for you? If not, please contact us at help@densehairexperts.com so we can get this sorted as soon as possible — it’s possible the email may have gone to your junk folder.

Best regards,
Dense Hair Experts Team

Avaliado com 4 de um total de 5 estrelas

I ordered last year for the first time…

I ordered last year for the first time and was so impressed with the customer service. When I raised a few questions (including uncertainty about the formulation as my labels were missing) they were so quick to phone me out of the blue to explain and apologise. I think I had another call too when making a general enquiry. When they sent a replacement order they even included a small freebie.

I’ve placed another order since. I’m generally happy but unfortunately have found wildly different formulations. My first batch was a fast drying spray which barely left any residue after hair drying. I found this such an issue with competitors products. My latest order included 2/3 bottles where the formulation was very different, suddenly highly scented with oils, super sticky to the point it makes my my hair look matted once dry, and the liquid foams a little on application. Very odd and frustrating so I’ve contacted the team for a resolution. I don’t believe this is just a slight batch variation, it’s like they went overboard with the oils or other ingredients in the last batch.

I have every confidence it will be resolved and implore the Dense Hair team to ensure there is consistency. The sticky, visible products are a nightmare. Your formulas were initially great and beat the competition. Please ensure this doesn’t happen again!

5 de junho de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi James,

Thanks so much for your honest review and for trusting us again — it means a lot. We’re thrilled to hear the customer service stood out, and we’re glad you flagged your experience with the recent spray.

What you’ve described sounds like a switch to our Sensitive Base formulation — designed for those with scalp sensitivity, it contains natural oils like lavender and eucalyptus, which can feel stickier and have a stronger scent. These formulations are always clinically chosen by our prescribers, but we completely agree — you should always know what to expect.

We’ve flagged this with our team, and we’ll be reviewing your case to get you back on the formulation that suits you best.

We appreciate your trust, James — and your feedback helps us improve. DENSE is all about powerful results with zero compromise, and we’re here to get this sorted for you.

Have a great weekend!

Avaliado com 5 de um total de 5 estrelas

Had an extremely informative call with…

Had an extremely informative call with Jamie/ what a legend!, the initial call was regarding an order, which was sorted there and then. He then took the time to talk about hair and scalp care and answered questions relating to products and processes. It was last thing on a Friday and Jamie went above and beyond, very much appreciated.
I’ve been using the product since having a hair transplant and I’m happy with how it’s going.

30 de maio de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Elliot – what a legend you are for leaving this review!

We’re buzzing to hear Jamie looked after you so well – even on a Friday evening! He’s passionate about hair and been through all the treatments himself so knows a thing or two! and it means a lot to know that came through.

Post-transplant care is crucial – and it sounds like you’re on the right track. We’re so glad DENSE is helping you protect and power up your results. Remember: prevention is key, and we're with you every step.


— Team DENSE

Avaliado com 4 de um total de 5 estrelas

Good but please sort out the spray nozzle!

Good results combined with dutasteride. The nozzle on the spray bottle gets clogged up because the product is so sticky - this needs to be improved.

19 de maio de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Thanks so much for the feedback — and great to hear you’re seeing strong results with dutasteride 💪

You’re right about the nozzle — some formulations, especially those rich in active ingredients, can cause occasional clogging. We’re actively working on upgrades to improve spray flow and reduce stickiness without compromising effectiveness.

In the meantime, a quick rinse under warm water can help clear it — but rest assured, we’re on it. Appreciate you helping us level up!

— Team DENSE

Avaliado com 1 de um total de 5 estrelas

Disgusting product

Disgusting product. Ordered the spray and it has no ingredients listed on the bottle. It comes out like a massive squirt rather than a spray and is super sticky. Really bad. Wont be buying anymore!

2 de maio de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Mohammed,

As this is a prescription product, the full details, including ingredients and usage guidance, are provided separately in line with pharmacy regulations. You’ll find a QR code on the bottle linking directly to your patient information leaflet, which includes everything you need to know about your specific formulation.

As for the spray action — it sounds like your nozzle may be dispensing in a stream rather than a mist. A quick rinse under warm water can help clear it — but rest assured, we’re on it.

We’d love the chance to make this right — please reach out to our team directly so we can review your order and ensure the right formulation and spray type for you.

— Team DENSE

Avaliado com 5 de um total de 5 estrelas

I have been blown away by my results!!!

I have been blown away by my results in 4 months, really happy, I’ve used the 2 in 1 spray twice a day, shampoo twice a day, taken the dht blocker sweet every day also and then I have used the derma roller twice a week which I was told to do at the start,

My hair is a lot healthier, it’s thicker, and the areas where I had gone thinner and bold they are grown back, I’ve taken photos every month to show my progress and the difference from the first photo to the present day is a massive change,

I was very sceptical like most people are, but I’ve never missed a day with my spray or shampoo or doing the derma roller and it’s worked for me so far, really recommend this company, I had never done anything like this before but now I have more confidence with my hair and the compliments I am getting from people telling me I haven’t aged or I look younger etc is happening all the time

Thank you Dense and I look forward to seeing what I results will be after 6 9 and 12 months

11 de abril de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Wow — this gave the whole team goosebumps. Thank you so much for sharing your journey so openly!

The discipline you’ve shown with your 2-in-1 spray, shampoo, DHT Blocker Sweet, and derma rolling is exactly why you’re getting these game-changing results. This isn’t just about hair — it’s about confidence, identity, and getting back that feeling of control. And we’re honoured to be a part of that with you.

Hearing you say “I look younger” and “I’ve got my confidence back” is exactly why DENSE exists. You’ve proven what’s possible with consistency and the right support — and we can’t wait to see your 6, 9, and 12-month transformations.

Massive congrats — and keep those progress photos coming. You’re just getting started 🚀

— Team DENSE

Avaliado com 1 de um total de 5 estrelas

Misleading advertising

I paid full price and they sent me some cheap bottle which doesn’t match the product bottle advertised on the website. The spray nozzle stopped working so I had to buy an empty spray bottle which is not a big deal - but when you charging me £117 for three bottles of formula, Please deliver your yellow square bottles advertised on the site. There are other brands who are slightly cheaper with better service. Anyways, I wanted to wait and see the results after three months before writing my whole experience with Dense. The formula is okay and I can see some tiny small new growths after three months. But not sure I would buy from them again after the bottle issues.

30 de novembro de 2024
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Niz,

Thank you for your feedback and we apologise for the inconvenience. We experienced a shipment delay with our regular yellow square bottles, so to ensure you received your treatment on time we temporarily used alternative bottles. We are sorry this impacted your experience.

As a few more months have now passed since you left this review, we hope you have been able to see the positive results expected from your treatment, and that this has helped soften the frustration from the packaging issue.

Best regards,
Dense Hair Experts Team

Avaliado com 1 de um total de 5 estrelas

Fake

Please don't waste your money on these products. The only way to regain lost hair is via a transplant. Once the hair follicle is gone, it's gone.

Ask yourself this - if this stuff really worked, then why doesn't everyone use it? It would be groundbreaking and plastered everywhere. Instead, it's via advertising.

Come on people. Don't disrespect yourselves.

25 de março de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Ben,

We have checked our system and you have never been a customer of ours, yet you are leaving a review that could discourage people from trying something that might help them regain their confidence.

All of our prescription treatments are backed by science, using active ingredients with over 30 years of clinical data and proven results. These ingredients are prescribed by doctors worldwide, and the evidence supporting them is widely available if you take the time to research it.

Best regards,
Dense Hair Experts Team

Avaliado com 1 de um total de 5 estrelas

3months in and no signs of regrowth.

3months in and no signs of any improvements. I never received the guarantee email and I’ve enquired if I can activate guarantee at this stage before I waste any more money and the answer from their agent was no. Brand new customers only. So all the marketing about the ‘guys’ believing in the product and looking after their customers isn’t true.

24 de fevereiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi David,

Sorry to hear about your experience. Three months is still very early in the process, and most people start to see visible results after around six months of consistent treatment.

Regarding the money-back guarantee, the terms and conditions are clearly stated on our website. To be eligible, photos must be submitted before starting treatment and then every month so we can review your progress. As we did not receive any submissions from you, you are unfortunately ineligible for the guarantee.

Our pharmacist also tried to contact you to discuss your options, but we never received a response. If you’re still open to continuing the journey we’d love to discuss this with you.

Best regards,
Dense Hair Experts Team

Avaliado com 5 de um total de 5 estrelas

Great product

Have been using this product for around 11 months now and couldn't be more pleased. My hair was thinning at the front and one area on the crown. I have used the full treatment (shampoo, spray and vitamins) and have been impressed. The thin patch on top has gone and I now have a full and growing fringe. Great product and the team are always really helpful

16 de fevereiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Paul — what a win! 11 months of consistency and dedication, and it’s paid off beautifully 👏

We’re buzzing to hear that your crown’s filled in and that your fringe is back in full force. The combo of the spray, shampoo, and vitamins is designed to hit hair loss from every angle — from blocking DHT, to strengthening follicles, to boosting scalp health — and you’ve absolutely nailed the routine.

Big respect for the kind words about the team too. We’re here for every step of the journey — because it’s never just about hair, it’s about confidence.

Here’s to even more growth in the months ahead 🔁🌱

Avaliado com 5 de um total de 5 estrelas

If you want your hair to grow back, use this!

After using for around a year the results have been amazing. Specifically used the medicated topical spray and it has been by far the most successful option I have used (this is with using topical sprays for circa 4 years on and off). I couldn’t recommend more!

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Joe — what a result 🙌

Hearing that our medicated topical spray has outperformed four years of other treatments is exactly why we do what we do. The fact that you stuck with it consistently over the past year says a lot — and your results speak even louder.

We’re thrilled to be your go-to now. Thanks for the trust, the recommendation, and for backing the power of personalised treatment.

Here’s to even more growth ahead 💪

Remember, if you ever get a plateau, we can continue to tailor your treatments to make sure you see success long term.

Avaliado com 5 de um total de 5 estrelas

WOW…

I’ve been using Dense products since mid October 2024 and can honestly say it’s the best decision I made. I used to have a quiff a few years ago and before dense my hair was receding dry and couldn’t do much with it - now I’m growing it again and can style my hair the way I used to with confidence! I use the shampoo and conditioner sea salt spray and I use the roller then apply the treatment spray, I can safely say the trip to turkey won’t be happening anytime soon pun intended but my hair is as Dense as it’s ever been

23 de janeiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

This has put a big smile on our faces. From a dry, receding quiff to full-on hair power and no need for a Turkey trip? That’s the kind of transformation we live for.

You’ve nailed the routine — shampoo, conditioner, salt spray, roller, treatment spray — it’s the full DENSE protocol, and clearly your hair’s loving it. Styling your hair again with confidence is more than a win — it’s a full comeback.

Thanks for trusting us with your journey. Here’s to keeping that quiff DENSE and proud 💪✌️

Avaliado com 5 de um total de 5 estrelas

I can’t thank Dense enough

I can’t thank Dense enough! They have totally transformed my fiancés confidence in his hair. He has been using the products now for about 3 months now and he cannot say anything but brilliance on the products. Friends, including barbers are commenting on how good and how much better his hair is looking and he always recommends your products to others. He has the prescription minoxidil, the shampoo and conditioner and the salt spray. DENSE you are amazing! Thank you! X

23 de janeiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Elizabeth — this honestly means so much 💛

We’re over the moon to hear how much of a difference DENSE has made to your fiancé’s confidence — and to know it’s noticeable to friends and barbers? That’s the ultimate seal of approval!

He’s clearly been all-in with his routine — prescription minoxidil, shampoo, conditioner, salt spray — and it’s paying off beautifully. Confidence like that is contagious, and we’re honoured to have played a part in it.

Thank you both for the kind words, the support, and the love. You’re part of the DENSE family now — and we’re cheering him on for even more growth ahead 💪✨

Avaliado com 5 de um total de 5 estrelas

Genuinely it works....

At first I was very apprehensive to use the product, after careful research I came across Dense Hair experts, the customer service was exceptional and answered all my questions. I have a sensitive scalp so the bespoke product was designed specifically for my needs. Minimum hassle with the spray but exceptional results just 3 months in. I am so happy with the product and will continue to use for the foreseeable.

7 de janeiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Sunny,

Thank you for sharing your experience. It is great to hear that our customer service team were able to answer all your questions and that the bespoke formulation for your sensitive scalp has worked so well. Knowing you are already seeing exceptional results just three months in is fantastic, and it is even better that the spray has been easy to use without causing any hassle.

We are so pleased you are happy with the progress so far and that you plan to continue your treatment for the foreseeable future.

Best regards,
Dense Hair Experts Team

Avaliado com 5 de um total de 5 estrelas

Rubbish product - customer service but I’ve used…

Dedicated customer service. Care about their clients and want the very best for them.

4 de janeiro de 2025
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi,

Thank you for your kind words. We are really glad to hear you feel our customer service is dedicated and that we genuinely care about our clients. Wanting the very best for everyone we work with is at the heart of what we do, so it means a lot to know that comes across.

Best regards,
Dense Hair Experts Team

Avaliado com 5 de um total de 5 estrelas

From Bad Transplant to a happy chappie.

Two years ago, I had a hair transplant that went horribly wrong—think less "hair goals" and more "why did I do this?" I was left feeling pretty hopeless about finding a solution, and I’d pretty much written off all hair growth products as a waste of time and money. But after a ton of research on brands, products, and ingredients, I decided to take a leap with Dense Hair Experts Essential Plan—and I’m so glad I did!

This product has been a total lifesaver. My hair growth has improved dramatically, and along with it, so has my confidence. It’s been a long time since I felt this good about my hair. Honestly, I never leave reviews for anything, but this one earned it. If you’re on the fence like I was, don’t hesitate. Buy with confidence—you won’t regret it. Dense Hair Experts, you’ve won me over completely!

4 de dezembro de 2024
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Mark,

Thank you for sharing your story in such detail. We are so glad you decided to give Dense a chance after your difficult transplant experience and that it has made such a positive difference for you. Hearing that your hair growth and confidence have both improved dramatically means a lot to us.

It is especially rewarding to know we have earned your trust and that you felt compelled to leave a review when you do not usually write them. That is the highest compliment we could receive.

We really appreciate your recommendation and are thrilled that you now feel confident telling others to buy with peace of mind. We are here to support you as you continue your journey and look forward to helping you maintain those results for the long term.

Best regards,
Dense Hair Experts Team

Avaliado com 5 de um total de 5 estrelas

Two months in and my hair feels…

Two months in and my hair feels noticeably thicker. I like how it looks and even like running my hand through it (which I used to hate because of the feeling thinning hair).

I bought a 3 month supply and definitely will be ordering more. Encourage by the results so far and keen to know how it is after further use.

1 de outubro de 2024
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi Aftab,

Thank you for your feedback. It is great to hear that just two months in you are already noticing thicker hair and feeling more confident running your hand through it. Seeing and feeling these early improvements is a strong sign that your treatment is on the right track.

We are pleased to know you are happy with how your hair looks and that you are planning to continue after your 3-month supply. Consistency over the coming months will give your follicles the best chance to keep improving, and we look forward to you seeing even more progress with further use.

Best regards,
Dense Hair Experts Team

Avaliado com 1 de um total de 5 estrelas

I’m extremely frustrated with the lack…

I’m extremely frustrated with the lack of response to my emails. All I want is my money back. I placed an order, but the prescription form wasn’t sent until I chased it up. I promptly filled it out and submitted it, but since then, I’ve heard nothing.

I’ve emailed three times requesting a refund and order cancellation, but there’s been no acknowledgment or update. This level of service is terrible—what is going on?

22 de novembro de 2024
Avaliação não solicitada
logotipo da DENSE -  Hair Experts

Resposta da DENSE - Hair Experts

Hi James,

We are so sorry that you have had this experience and we want to make it right for you. We are currently investigating what happened and checking if there was an error in the system at the time your order and prescription form were processed.

We would like to send you a complimentary gift as an apology while we resolve this. Please contact us at help@densehairexperts.com so we can arrange both your refund and the gift for you.

Best regards,
Dense Hair Experts Team

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