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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My dog has dry skin so I ordered the shampoo, conditioner and spritz upon recommendation from a friend. They came nice and quick and seems to be doing the trick. I will definitely be ordering again. V... Ver mais

Avaliado com 1 de um total de 5 estrelas

Hallo, ich habe ein Set, bestehend aus 5 Artikeln bestellt und diese sofort online bezahlt. Zwischenzeitlich sind 4 Wochen vergangen, wir haben mindestens 10 mal email Verkehr gehabt und mir wurden... Ver mais

Avaliado com 1 de um total de 5 estrelas

Wie das Produkt ist, kann ich leider nicht bewerten, da wir von unserer Bestellung von 5 Artikeln nur 3 erhalten haben. Trotz vielfacher Nachfragen und email Verkehr wurden die fehlenden 2 Artikel nic... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I strongly advise others to stay away from this company. I ordered three items and paid in full back in early September — only two were ever delivered. Despite sending six follow-up emails over... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

All Natural & Organic Pet Skincare Products to Relieve Skin Conditions Such as Dermatitis, Hot Spots, Black Skin Disease, Allergies and Rashes in Cats and Dogs


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 42% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(64)

25 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

Wonderful results

Wonderful results! I am so happy. Please look at this brand if you have been using vet products, as this is the only product that has worked for my doggie. So so happy. Thank you Lisa for all of you help in explaining to us how to use the lotions and shampoos.

22 de abril de 2024
logotipo da Dermagic Europe

Resposta da Dermagic Europe

Thank you for your review! So happy the products are working for you -

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid at all costs. Unresponsive. Doesn’t send product. Then chasing countless times and doesn’t refund.

27 de março de 2024
Avaliação não solicitada
logotipo da Dermagic Europe

Resposta da Dermagic Europe

Dear Matt, Please can you let us know your order number as we do not have any customers under this name. Then we can resolve the issue you have had. Thank you - Dermagic

Avaliado com 1 de um total de 5 estrelas

Warning ‼️ warning ⛔️ warning ⚠️

Warning ‼️ warning ⛔️ warning ⚠️
Don’t ever buy from the site until you want loose your money. Everything is fake, phone number is fake, you will never get order confirmation and if you try to contact you will never get response.
FAKE FAKE FAKE

1 de março de 2024
Avaliação não solicitada
logotipo da Dermagic Europe

Resposta da Dermagic Europe

Please can you send your order number over as we have no customer under this name.

Avaliado com 5 de um total de 5 estrelas

Prodotti validi

Ho iniziato ad usare i prodotti a settembre e nel giro di 2 mesi il mio cucciolo ha iniziato ad avere la ricrescita del pelo. Lo staff è molto attento e mi ha guidato prima Dell acquisto nella scelta dei prodotti più giusti per il mio cane. Consigliato!

18 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have just started using the products…

I have just started using the products and the results after a month are unbelievable. I thought my dog had lost his fur forever but it’s already showing so much improvement I cant wait to see the results after a few months. Lisa gave me very clear instructions on how to use the brand and delivery was three days. I will recommend to all my Pomeranian friends.

15 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing products and excellent team of…

Amazing products and excellent team of staff. I have been buying trade for a few months and my customers are so happy with the results. They offer very professional advice and the products arrive within a few days, Thanks you for looking after us,

11 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Feedback on the use of products Dermagic Europe for allopecia of the dog breed: Pomeranian Spitz

Feedback on the use of products Dermagic Europe for allopecia of the dog breed: Pomeranian Spitz.
The dog became bald a year before treatment, the skin turned black, and only the head and the tips of the paws remained. Veterinarians from two countries diagnosed allopecia X. There is no cure for this disease and the cause is unknown. As a last resort, we decided to try the remedies offered by Dermagic Europe that we had read about on the Internet. We didn't have much faith. We sent a photo of the dog and received a box with 5 products and instructions.I will say right away that the most difficult thing is to do everything according to the instructions, regularly and do not skip a day. The first improvements started after a month.The black skin began to peel off and pink skin appeared. After six months, the dog was completely hairy!!! A bald neighbor asked if he could apply the products on his bald head :)))
So, we would definitely recommend Dermagic Europe!!

25 de julho de 2023
Avaliado com 1 de um total de 5 estrelas

I made order on 13.04 still got nothing!

I made order on 13.04, still recieved nothing.
Not package, not even refund!
What a bad company!
I SHOULD recomend,
NEVER ORDER here!!!!!!
Every time when i made contact with mail they were saying that i will get it next week, and even order and refund.
After some time they sort of got new owner Nigel, and he promised to fix problem in begin of June.
Nothing happend!
Today i called customer service, i gave order number, and they told that they will call back.
Looks like that 3 months is not enough.
Maybe i should wait until next year April?
Bad!
Bad!
Order number #DER-ORD-87560
Just to make this clear.
Bad company and management!

13 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Paid for 3 product 11 weeks ago

Paid for 3 product 11 weeks ago. Received the invoice ( ca. 100 Euro), but never received my order. Asked for the full refund via mails, no answer.
I don't recommend this Company. disgraceful company

27 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

i don't recomended!!!

You are liars!!! I wrote to you many times and asked for a refund. You don't return the money, I don't have the product. I do not recommend!

22 de junho de 2023
Avaliação não solicitada
logotipo da Dermagic Europe

Resposta da Dermagic Europe

Dear Kristina, I have just taken over the business so please let me resolve this for you. Do you have an order number? I can make sure you have been refunded in full.

Avaliado com 1 de um total de 5 estrelas

Disgraceful company!!

Disgraceful company!!! Do not waste your money. Over 2 months waiting on product and now they won't answer any queries.

3 de abril de 2023
Avaliação não solicitada
logotipo da Dermagic Europe

Resposta da Dermagic Europe

We apologize for the missing product and any delay you have experienced. As the new owner of this business I would like to offer you a free product as an apology. Please contact me through the website and I’ll arrange this. Nigel DE

Avaliado com 5 de um total de 5 estrelas

Great products

In March last year I took on a a lovely little Pom. He had alopecia and I was told not much could be done apart from treatment with steroids and antibiotics (which made him very sick) – As well as being expensive this causes lots of problems – so I started to look for an alternative and eventually discovered DERMAGIC. I was very sceptical but was willing to try anything to help my dog and so I ordered the Dermagic system. Wonders will never cease! Within 2 days hair started to grow on the bald area and now he has a full coat of hair again. The terrible itching and scratching has also stopped. Although it was a bit messy rubbing in the lotions my dog loved it and he smelled lovely as well (wonderful bonus). This treatment really does

13 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super little company that sells fast…

Super little company that sells fast working natural creams and lotions for dogs with skin problems. We have had great results and will always use again, the girls in the office gave us very good advice and helped us every step of the way, Thank you

12 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic products that really work

Fantastic products that really work! I have been using these on my Pom now for four months and its worked like a miracle. The Vets drugs where awful and only helped for a few weeks... Dermagic really is a godsend! Thanks you - Fab customer service and helpful email with all the instructions I needed.

10 de janeiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Product payed and no answer from seller

Payed for a product two weeks ago. Received the invoice, everything looked okay, but with the days went by and I didn't receive a notice of delivery.
Two weeks have gone by, already sent two emails, and no answer from them. 50€ spent and nothing.
Don't recommend..

17 de outubro de 2020
Avaliação não solicitada
logotipo da Dermagic Europe

Resposta da Dermagic Europe

We apologize for the missing product and any delay you have experienced. As the new owner of this business I would like to offer you a free product as an apology. Please contact me through the website and I’ll arrange this. Nigel DE

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