Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Terrible customer service. Unresponsive doctors. They also do not give you a heads up before shipping your order so you have no availability to make changes before it’s shipped. You’re better off or... Ver mais
A empresa respondeu
I love the quality of the tretinoin formula. I switched from Amazon pharmacy because I felt their tretinoin wasn't doing anything for me. I'm so glad I switched because Dermatica's formula works so we... Ver mais
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My... Ver mais
I am a Dermatica ambassador and have been since September 2023. My aging personalized formula has helped my skin stay clearer, brighter and diminished some of my fine lines. I rarely stick with a skin... Ver mais
Expert dermatologists offering clinically proven prescription medicines to combat acne and fight ageing with next day delivery.
Reino Unido
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The principle of the idea is great and simple enough to address skin concerns. I ended up not ordering as I got to the stage of payment without knowing what the composition of the formula I was getting was and therefore not good enough for me. Will never put anything in my face without knowing the ingredients list. Wish there was more clarity before purchasing.

Resposta da Dermatica
I like the product, as so far is the only one that that has cleared my dark spots.
I am a Dermatica ambassador and have been since September 2023. My aging personalized formula has helped my skin stay clearer, brighter and diminished some of my fine lines. I rarely stick with a skincare product for this length of time but I no longer use any other retinoid products because my skin hasn't improved with them like it does with this product.
Well I love receiving this product!! We know their is science to support it. The billing system is great. My complexion has improved and I am a happy camper!
My new treatment caused me to break out in a rash around my mouth, the new formula had Hydroquinone in it- this is a common side effect. Dermatica took over a week to get back to me about this and then they refused to supply me with my old formula, just told me to use the normal route for another formula. i asked so many questions about how to adjust my formula back and they just left my questions unanswered. Really poor customer service.

Resposta da Dermatica
Amazing product!! My customized formula has completely transformed my skin!!!
I got answers for all my questions from support team.
I see the result from a product I use.
I like that I can adjust the frequency of a new order.
It took awhile for me to get the hang of using my formula, but now my skin looks amazing. The response from the medical team was super fast and I felt like a valued customer.
Very attentive in responding to questions. Reasonably priced with good instructions on what to expect and what not to use for alternative creams. It’s good that we can push the next shipment which is very important to me. I don’t want an overload of product if I need to skip a day or too.
Nice results especially when used with Botox for that extra boost.
I have had nothing but the best experience possible. Everything runs smoothly and effortlessly. If, for whatever reason, i need to delay product shipment there is never a question about it and can easily be adjusted. I really appreciate that. The product is perfect and if i am going to age, inevitable unfortunately, i want to do so as gracefully and as beautiful as i can.
Customer service is always responsive!
They go above and beyond when responding, giving comprehensive answers. Very helpful employees that work for Dermatica!
I was sent email early enough to get the pictures sent and I received my order before I ran out of product.
It made my face look so much better and everyone says my face looks so good
I love how great, easy, seamless this is. Expert listen and response and offer solution.
Very reliable service
With Dermatica, I am having a one of a kind experience. Honestly, their customized skincare products are just out of this world. You need to be consistent to see the actual results. I started using the customized formula a month ago and I can tell the difference in my skin.
It's been a month since I have started my skin care with dermatica, I was hopeless & so concerned that choosing them would be useful or not, but believe me they are doing their job at their best, in just one month I'm satisfied and waiting for further better and better results, as I have seen in a month they respond on time guide you properly I'm so happy with team dermatica.
Have been using my personal formula with the squalene cleanser, B5 Serum, ceramide cream moisturizer for 6 months and I am happy with the products. My fine wrinkles on my forehead are almost gone. My deeper lines have softened noticeably and my skin tone has evened out nicely. I am happy with dermatica and they're prices are very reasonable.
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