Excellent service. Next day delivery. Had one radiator where I’d ordered the wrong size. They arranged collection (at no charge), and provided a refund promptly. Ordered the correct size and again ne... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
We were so lucky to find these rads to replace two existing , fitted perfectly . Delivered within in few days with very good info on delivery position & time . Pity I can’t add picture 😊
A empresa respondeu
Fast delivery good design. Only disappointment is that the key component which would suffer most stress under use is plastic not steel.
A empresa respondeu
Having just had a new kitchen fitted we had been searching for a towel rail to finish things off. We came across the coloured products. The communication with Designer Radiators Direct was first class... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de radiadores
- também em
- Designer de interiores
- Fornecedor de Equipamentos e Sistemas de Aquecimento
Sobre Designer Radiators Direct
Escrito pela empresa
Designer Radiators Direct is the one-stop-shop supplier of affordable designer radiators, towel radiators and accessories. Catering to all rooms in your home or commercial space, we aim to bring our customers only the best in designer radiators.
An Unbeatable Range of Radiators
At Designer Radiators Direct, we showcase an unbeatable range of radiators carefully created from a hand-picked selection of over 20 premier brands. Offering an array of exceptional traditional, bespoke, standard and designer radiators in a variety of colours, finishes, sizes and types to suit your need - we guarantee satisfaction.
Free UK Mainland Delivery
Along with boasting an enormous range of radiators in UK, we deliver your radiators right your doorstep, ensuring comfort, simplicity and efficiency every step of the way.
Leave Us Your Feedback
We value your feedback tremendously because it lets us know if we are on the right track or if we need to improve any areas of our service. Thank you for taking the time to help us become a better company for the future.
Escrito pela empresa
Free UK Delivery
Free delivery to UK mainland addresses when you order from Designer Radiators Direct.
*For Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates.
Informações de contato
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, Reino Unido
- 01772 395333
- enquiries@designerradiatorsdirect.co.uk
- designerradiatorsdirect.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Designer Radiators Direct
Hi Ritq, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Resposta da Designer Radiators Direct
Hi Corinne, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
This was my first order with Designer…
This was my first order with Designer Radiators Direct & unfortunately the consignment arrived damaged. Stacey dealt with my complaint with care, understanding & professionalism. The same was true when I followed up the delivery of the replacement. The radiator looks stunning and would have no hesitation in recommending to others.
17 de junho de 2025
Avaliação não solicitada
Resposta da Designer Radiators Direct
Hi Edward, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great product and service
2 de junho de 2025
Resposta da Designer Radiators Direct
Hi Dave, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Lovely radiators at a great price
2 de junho de 2025
Resposta da Designer Radiators Direct
Hi Elaine, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good range available
Good range available, decent prices and great delivery! All good!
26 de maio de 2025
Resposta da Designer Radiators Direct
Hi Ian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Super speedy delivery.
27 de maio de 2025
Resposta da Designer Radiators Direct
Hi Matthew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Company is very responsive to queries
Company is very responsive to queries. Once my radiator arrived my plumber had a few queries about fitting various aspects. The company was very quick to respond and very helpful.
20 de maio de 2025
Resposta da Designer Radiators Direct
Hi Lorraine, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good service!
8 de maio de 2025
Resposta da Designer Radiators Direct
Hi Fahad, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great product and service.
A. Completely trouble free order and delivery process.
Delivery drivers were brilliant and exactly on time.
I have used these radiators before and they were great.
Thank you.
10 de maio de 2025
Resposta da Designer Radiators Direct
Hi Alec, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Nice radiator looks great delivered in…
Nice radiator looks great delivered in time scale given good all round seevice
3 de maio de 2025
Resposta da Designer Radiators Direct
Hi Jason, thank you for your great review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Excellent products and (very important)…
Excellent products and (very important) customers care.
1 de maio de 2025
Resposta da Designer Radiators Direct
Hi Vassilis, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reasonably priced
Reasonably priced, good communication and speedy delivery. The radiators are of a good quality considering where they are manufactured.
28 de abril de 2025
Resposta da Designer Radiators Direct
Hi Gordon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
really pleased with the radiator
really pleased with the radiator, looks great. Arrived on time
9 de abril de 2025
Resposta da Designer Radiators Direct
Hi Tina, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Not what I would describe as a great…
Not what I would describe as a great experience. The product wasn’t right at all, the measurements and description online didn’t provide me with the info I needed to make an informed choice. Then I had to send a photo before I was “allowed” to return the item at my own cost. I won’t be shopping here again.
13 de abril de 2025
Resposta da Designer Radiators Direct
Hi Justine, thank you for your feedback. We’re sorry to hear that you've not been satisfied with your experience.
For clarity, the return form submitted stated "not fit for purpose" but did not mention any concerns about the product description or website information. Based on the reason provided, the return was processed as an unwanted item, which requires the customer to return the item at their own cost.
As part of our returns process for unwanted items, we request an image to confirm the product is in a re-saleable condition.
We appreciate your comments and will take them into account as we review our processes. Thank you - Cameron, Sales Manager
Late and delivery not advised
Great website easy to use, ordered and order processed, then advised out of stock delivery expected 16.04.23 didn’t arrive! Then got a how did we do request so replied stating still not received got update advising still en route. Got wake up call yesterday by delivery guy banging on my door fair play he lugged the three rads up to my first floor flat, no delivery note provided he said he didn’t know what was in the boxes but were heavy and left. Hopefully rads will perform as well as they look and we’re described. Could of been a better experience with better communication.
23 de abril de 2025
Resposta da Designer Radiators Direct
Hi Charles, we’re sorry the courier didn’t provide tracking updates as expected, we’ll be raising this with them to help prevent similar issues in the future.
We’re glad to hear your order arrived safely, and we hope the radiators perform just as well as they look. If there’s anything else we can assist with, please don’t hesitate to reach out. - Cameron, Sales Manager
next day delivery
8 de abril de 2025
Resposta da Designer Radiators Direct
Hi Tony, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Really great service
Really great service, radiator arrived next day. Cannot fault the whole experience.
8 de abril de 2025
Resposta da Designer Radiators Direct
Hi DCR, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Resposta da Designer Radiators Direct
Hi Mr Gee, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Perfect product can not be faulted will buy again
Perfect product will buy these radiators again
23 de março de 2025
Resposta da Designer Radiators Direct
Hi Ruth, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
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