The customer service at DP is excellent. Their team is attentive, responsive, and always willing to help. They’re also highly proficient in animation, which was a huge asset for us. The reason for 4 o... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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The customer service at DP is excellent. Their team is attentive, responsive, and always willing to help. They’re also highly proficient in animation, which was a huge asset for us. The reason for 4 o... Ver mais
A empresa respondeu
Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... Ver mais
A empresa respondeu
Used DesignPickle for about six months. Not the best (slow, inaccurate). We did like the graphic stock, though (FreshStock). FreshStock stood alone as a separate service and we went with that on a l... Ver mais
A empresa respondeu
hit or miss. the people are often not trained in design. maybe self taught so time is wasted with basic principles of placement. also really wild interpretations of instructions that is like someo... Ver mais
A empresa respondeu
Escrito pela empresa
15169 N Scottsdale Rd, Suite 205, 85254, Scottsdale, Estados Unidos
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was amazing! Customer support is always so fast on Pickle. Always able to resolve my issues ASAP.
Design Pickle is in my daily business practice. ;) I always have 2 designs being made at the same time and I am daily checking them and beginning new projects. It is such a staple in my business now. Design Pickle has helped me so much. It is great for someone who is going to be on it, notice deadlines and continue the work with them.
Design Pickle is the all you can eat buffet of great design work delivered fast with an excellent user experience.
I’ve been struggling a bit with the pricing lately, because I’ve been a client for many years, and the last price increase upset me because of where I’m at at the moment in a transitionary period. Gerardo was very kind, despite me not being the most pleasant person to deal with and helped me come up with a plan. Also Naybeth has been my designated designer for at least three possibly four years and I absolutely adore her. She’s incredible and talented. While, I do feel that their prices are pretty high for industry standards for outsourced work, I really do like design pickle.
I do wish that they would come up with a mobile app or something though because it’s nearly possible to submit request on my phone, and I’m always on the go
We have been using Design Pickle for quite some time now and they have been great. Their service is very responsive and the quality of their designs is excellent. The best part is that you can directly work with the designers and illustrators to give them feedback and adjust the designs, making it highly customizable. Overall, it has been a great experience.
Our journey with Design Pickle has been nothing less than spectacular. The level of creativity, attention to detail, and alignment with our brand that their team has demonstrated through the assets they've created for us is remarkable. Each project delivered has not only met but often surpassed our expectations, embodying the perfect blend of creativity, engagement, and brand consistency.
Their process for handling revisions is commendably efficient, ensuring that our feedback is incorporated accurately and swiftly, making the iterative process seamless and stress-free. One of the most impressive aspects of working with Design Pickle has been their unwavering commitment to meeting our deadlines. No matter the complexity or the tightness of the timeline, they have consistently delivered high-quality work on time, every time.
Moreover, the professional demeanor, easy communication, and willingness to go above and beyond by the Design Pickle team have significantly enhanced our overall experience. Their ability to understand our needs, sometimes even before we articulate them fully, has been invaluable in creating assets that truly resonate with our audience and elevate our brand presence.
In essence, Design Pickle stands out not just for the exceptional quality of their design work but also for their reliability, customer service, and the genuine partnership approach they take with their clients. I wholeheartedly recommend their services to anyone looking to elevate their branding and marketing materials. The experience has been truly transformative for our brand, and we look forward to continuing this fruitful partnership with Design Pickle.
Thank you for being responsive and making my request possible:) Happy with the service:)
Having a dedicated designer is incredible; I've had the same person for a few years, and she is amazing to work with (Maria). It is amazing how fast the design services are and how high the quality is. I can't imagine how I functioned before I was a customer. As a small business, using Design Pickle allows me to punch above my weight class, so to speak, with fabulous documents, posts, illustrations and slide decks. The interface is easy, and communication is fast and clear. Couldn't be happier!
Gerardo was great. Was able to assist my needs quickly.
Our designers are wonderful - creative, easy to work with, and very patient when we need revisions.
We tested both the premium and pro packages but opted to cancel within the 14-day trial period. To their credit, they offered a discount on a combined package. However, the quality of the designers fell short of expectations, especially when compared to what one might find on Fiverr for a lower cost. Despite providing them with a comprehensive, high-end brand guideline and a suite of documents, their ability to adhere to these standards was lacking. The designs they produced were subpar, not even meeting the standards one would expect from an entry-level junior designer..
Design pickle is a great company to work with. The designers always make sure our requests are completed with attention to detail and quality. The set up on the webpage is easy to navigate through and place orders. The seminars and trainings they offer help us stay up to date with the latest products they offer.
Don't be fooled by their "unlimited graphic design" gig. They only deliver one design per day, and most of the designs are generic, coming from stock templates with just a bit of tweaking—something I could do myself. It's a waste of money.

Resposta da Design Pickle
Very quick turnaround time, easy onboarding, professional designs, great feedback system between clients and designers.

Resposta da Design Pickle
Great people! The customer service is top-notch.

Resposta da Design Pickle
Great service. Quality final products delivered. THe approval process and colloboration can be improved but it works.

Resposta da Design Pickle
I don't like this company, too slow for what it charges and on top it charged an extra month, I understand you carry people and cost but if that is the case you over deliver, I wont use them again.

Resposta da Design Pickle
The platform is very user-friendly. Every time we submitted a request the feedback was fast, and designers are always very open to communication. And our customer success manager is also open to feedback and she is there to support :). So for experience been great!

Resposta da Design Pickle
We have been working on a big project due tomorrow, and the Design Pickle team has been fundamental in getting everything done on time.

Resposta da Design Pickle
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