The customer service at DP is excellent. Their team is attentive, responsive, and always willing to help. They’re also highly proficient in animation, which was a huge asset for us. The reason for 4 o... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The customer service at DP is excellent. Their team is attentive, responsive, and always willing to help. They’re also highly proficient in animation, which was a huge asset for us. The reason for 4 o... Ver mais
A empresa respondeu
Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... Ver mais
A empresa respondeu
Used DesignPickle for about six months. Not the best (slow, inaccurate). We did like the graphic stock, though (FreshStock). FreshStock stood alone as a separate service and we went with that on a l... Ver mais
A empresa respondeu
hit or miss. the people are often not trained in design. maybe self taught so time is wasted with basic principles of placement. also really wild interpretations of instructions that is like someo... Ver mais
A empresa respondeu
Escrito pela empresa
15169 N Scottsdale Rd, Suite 205, 85254, Scottsdale, Estados Unidos
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Design Pickle
Several years with Design Pickle, and it's not better.
We have had a constant workflow for years (so not just one experience but in aggregate). The quality of the work hasn't improved in spite of repeated asks and notes. From sending along InDesign templates that get ignored to the poor formatting of returned documents, we use about 40-50% of what we get back and of that, we still have to often make modifications and changes to make it presentable. This is particularly distressing in that we have narrowed our asks nearly completely to a couple clients. We have been transitioning many of our higher impact requests to other resources with better results. The dashboard is nice, and the company talks about making improvements. We've yet to see the positive impact.
In response to the company, perhaps I should be clear. I met with the company multiple times in my many years with the platform with requests for many of these things to be addressed. I do hope they do finally address these issues, but this is a review, and up until this time, they have not. It is disingenuous to suggest I have not replied to your company (I did, saying the same thing), spoken to the company (3 times in customer review sessions), or to suggest to people looking at Design Pickle that this is not an authentic experience. It very much is. If you ask for reviews, please be prepared for actual reviews and do not attempt to undercut them.

Resposta da Design Pickle
Best design service in the market!
I can't recommend DP higher!

Resposta da Design Pickle
The service offers notable benefits, but to fully leverage its capabilities, opting for the upgraded premium plans is necessary. Utilizing the basic plan can pose challenges, particularly with its 24-hour turnaround time. Even with efficient use of the basic plan, users may find themselves needing to plan design projects well in advance. This plan may not be suitable for those requiring fast turnarounds.
On the other hand, the upgraded premium plans offer real-time editing features, which significantly enhance the service's functionality. Despite the limitations of the basic plan, the service remains commendable, allowing users to effectively manage their time and resources.

Resposta da Design Pickle
Responded right away and assured me she would get to the bottom of the challenges we were having. It's not always easy communicating with customer service via chat but this was definitely the exception!

Resposta da Design Pickle
Megan held my hand the entire time answering my question. Not only did she reach out to my team via Slack, she followed up and make sure I had what I needed. Thank you Megan -- as a new pickler I'm still working through the kinks.

Resposta da Design Pickle
As a new small business owner I was looking for affordable options to get a logo and business card designed. Design Pickle was the perfect solution and created something I loved with easy ways to provide feedback to get the job done in a timely manner. I will definitely be back for future projects.

Resposta da Design Pickle
Design pickle is incredible. Love using the platform, our designer is intuitive and we are able to get quick turnarounds.

Resposta da Design Pickle
It is a pleasure working with Yaminah Vargas. Her guidance, and commitment to our success, set an example.

Resposta da Design Pickle
Lacey, Megan, and Kitz, are dedicated, hard-working and easy to talk too. organized. I am very happy with their ability to navigate quickly.

Resposta da Design Pickle

Resposta da Design Pickle
Design Pickle is an outstanding graphic design service that has exceeded all of my expectations. As a small business owner, their talented designers have been a game-changer, delivering high-quality, professional-grade designs that perfectly match my brand within 24-48 hours of my requests. I've been able to expand my marketing efforts and improve my brand's visual identity thanks to Design Pickle's responsive and exceptional service.

Resposta da Design Pickle
The person I work with most frequently is Carlos. He is an amazing designer, communicator, and service provider. He is prompt to let me know when he has questions, is great at identifying potential things I missed in my requests, and has suggestions for us to consider. I have enjoyed working with him, am extremely pleased with his work, and delighted with his customer service!

Resposta da Design Pickle
Kit was a great support when I had billing/renewal issues. Managed to handle my account renewal to accommodate our needs.

Resposta da Design Pickle
Amazing team to work with. Very quick, amazing work. Love working with them. Down to Earth, punctual, and they always deliver quality.

Resposta da Design Pickle
Presentations were basic templates and lacked any real design work.
The admin panel on this application ( the one you interact with the entire time ) looks and functions like internet circa 2007.
Simply inputting text or design feedback feels archaic.
Turn around time was guaranteed for 24 hours but your project would be split into parts, I’d get the first few slides then wait another day.it was not a 24 hour turn around time, I’d submit presentations and this service always delayed me.
Overall design pickle didn’t save me any time and all the work was mediocre.

Resposta da Design Pickle
I have nothing but good things to say about the work from Design Pickle. I had a vision for a very tough project and Rogelio Gonzalez Carrillo brought it to life even better than I could have imagined. Even beyond that, I needed various designs and they were all done to perfection with excellent turnaround times as well. I would recommend them to anyone.

Resposta da Design Pickle
My designer truly allows me to have a member of my staff without having him on payroll. The ability to have such a variety of asks and Design Pickle always delivers. The new Ai features helps but I have not used it much and I appreciate that they continue to bring us more and more options.

Resposta da Design Pickle
I love how simple it was to use the platform

Resposta da Design Pickle
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