This is a review of the companies Facial recognition/solar charging door lock. Overall a very good product. Some suggestions to improve it are a note in the instructions to state that it is recommen... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Locks feels a bit cheaply made and battery life and remote locking have yet to be fully tested but overall I was very impressed with this lock and handle set for the price. Looks sharp and comes with... Ver mais
This lock has been amazing. I love the options available for unlocking, especially the fingerprint option. I like that you can control it from far away via WiFi and that you can create temporary codes... Ver mais
Solid lock so far. With some significant upgrades to the Schlage Encode that just broke down on me. I'm liking the auto-lock door sensor and the palm vein reader is like using "the force" to manipu... Ver mais
Detalhes da empresa
Escrito pela empresa
DESLOC, a subsidiary of the popular DESMAN company founded in Asia in 2009, specializes in smart lock solutions. Over 16 years, we have earned the trust of nearly 10,000,000 users and upheld a high level of customer satisfaction in Asian markets. Our reputation for excellent quality and innovation has led to partnerships with global renowned brands, positioning us as a top choice for high-end projects in Asia. With rigorous testing and a team of 200+ R&D personnel, we deliver unparalleled security and convenience. Venturing into the North American market, DESLOC aims to lead with reliable, smart lock solutions.
Informações de contato
WORKSHOP 5 ON 7TH FLOOR GR8 INNO TECH CENTRE NO. 46 TSUN YIP STREET KOWLOON, Hong Kong
- +1 (888) 572 6136
- support@desloc.com
- desloc.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best auto lock I ever had
Installation was flow less. Instructions were clear and set up was very easy and fast, the rechargeable battery is a plus.
Fantastic service and they responded…
Fantastic service and they responded wry quickly to any questions you have. Door lock works great.
Early days but overall very impressed for the price.
Locks feels a bit cheaply made and battery life and remote locking have yet to be fully tested but overall I was very impressed with this lock and handle set for the price. Looks sharp and comes with lots of great features in terms of options to open and close - fingerprint, fob, pin code etc. Was also reasonably easy to download the app and configure settings.
I spoke to customer service and I got…
I spoke to customer service and I got excellent service.
This site is too expensive having to…
This site is too expensive having to pay for each word you say they need to have a membership with a reasonable fee I also doubt that many of the profiles I read are a real people I think it's very AI influenced and especially when most pictures or most profiles have 15 to 18 pictures that are all as fashion models not something that you would truly believe
Great lock!
Fast shipping, easy installation, and smooth operation! I can’t say enough about the lock! The app is great too!
Only things I would have liked is a way to use my old key with the new lock and a way to open the lock with out having to touch it or use the app.
Nice look and easy to install and use
Great company
Great lock and easy to setup
Great lock and easy to setup. Very responsive with the fingerprint.
I'm 83 years old ,female .installed …
I'm 83 years old ,female .installed myself . Took more time to wake it up to give it my information .it was not clear about the number they were requesting .Found that by accident .I love the lock .
This lock was just…ok
This lock was just…ok. When it rained our fingerprints NEVER worked. You also had to have your fingerprint just “right” on the pad. Ended up replacing it with a Kwikset halo touch, definitely work the extra money!
UPDATE…. the company reached out to me and offered me a new updated lock (which was awesome), I installed the new lock and it works perfectly!!! Would definitely buy again!
This lock has been amazing
This lock has been amazing. I love the options available for unlocking, especially the fingerprint option. I like that you can control it from far away via WiFi and that you can create temporary codes to allow people access. Some of the directions could have been more clear. Some functions and settings had to be learned by trial and error, but overall a great lock. I bought a second one because we liked it so much. I like being able to get notifications for when the lock is used and being able to see a report. Those options will be great for Airbnb use. Waking the lock up after it goes to sleep can be a little confusing. Sometimes when you touch the screen to wake it up a number is entered and sometimes it just wakes it up without entering the first number. I wish there was a dedicated button to wake it up that was not part of any code for entry. I’m hoping this doesn’t cause difficulty for new tenants trying to gain entry.
Easy to install and easy to set up.
Easy to install and easy to set up.
Price is ok not too expensive.
WGreat Experienceebsite was easy to use and order
Website was easy to use and order. The communication on shipping was great
Customer service - redeemed
Customer service apologized for the poor response and refunded. Not only that, they offered to send a new correct size version for free. I think they have complete redeemed themselves and I wanted to reflect my appreciation. Kudos.
The Lock doesn’t work
The lock doesn’t work. We installed it and it won’t work with the app or close with a code. Not worth the money.
Best purchase
Seen ads for this lock for some time. Tried a different brand that was cheaper when I should have gotten this one instead. The price was good and delivered fast. Packaged very well and the instructions for install were very clear and easy. Took about 15 minutes to install and get set up. The app is very easy to use so I getting codes and fingerprints set up is really easy. Very happy so far and will be getting more in the very near future.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







