Desser & Company Avaliações 1.644

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We already had a Desser Sumatra Corner Sofa (similar to the Corsica) and have had it since 2012. It has been excellent in our conservatory for all this time. As the material was in full sun for al... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good company to deal with. We are really pleased with the quality and comfort of the conservatory suite. Delivery service was excellent. Kept informed at all times with an accurate time of delivery.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had so many questions, unsure about spending so much money online and not having seen or felt the product "for real". Every question was answered promptly by Mark, who gave me a great price and disc... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great service from our visit to showroom in Trafford park Very pleasant and helpful staff Again delivery very good 2 helpful guys thy found Damage to the settee and helped me with reporting it... Ver mais

Detalhes da empresa

  1. Móveis de Palha
  2. Fabricante de Móveis
  3. Loja de Móveis
  4. Loja de Móveis de Jardim
  5. Loja de móveis ao ar livre
  6. Loja de sofás

Escrito pela empresa

Founded in 1919 and still a 4th generation family run business, we provide a luxury range of natural rattan furniture, indoor conservatory furniture and outdoor garden furniture. Our cane furniture is made using the finest Grade A rattan, sourced from Indonesia and then assembled by us in the UK. You can be sure to find a mix of modern conservatory furniture as well as more traditional wicker furniture. From wicker chairs, rattan mirrors, sideboards and console tables, we supply furniture designed to be used in any room of the house. We also have our own cushion department, so all of our cushions are hand-sewn here in the UK, providing the utmost comfort and quality. Check out and request samples of of our fabrics. Our outdoor furniture sets range from classic rattan lounge sets to luxury modern outdoor sofas and garden dining sets. We provide Aluminium garden sets with upholstered cushions and the range varies from garden dining sets, garden lounge sets, rattan corner sofas, and sun loungers, perfect for patios, small gardens, big gardens, and even poolside!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

A perfect fit …

The furniture was picked to fit our new Sunroom and it was perfect fitting through all the doors easily as expected. Not only that, the style we picked was just what we needed.

4 de março de 2025
Avaliado com 5 de um total de 5 estrelas

Looks amazing

Looks amazing, made my conservatory suite look new for a fraction of the price of buying a new one, quality product!

4 de março de 2025
Avaliado com 1 de um total de 5 estrelas

On our fifteen month old Desser TURIN…

On our fifteen month old Desser TURIN suite, the seat web covering began to show a red/brown staining around the edges. It appeared to come from the frame woodwork underneath. Had we not fitted some anti slip material on top of the covering, the cushions would have become stained. Photographs and details were forwarded to one of the company directors, his response-- we can sell you replacement framework for each chair! stating the suite is out of warranty! We invited them to visit us on two occasions to see the damage but they did not take us up on this offer.
Complete lack of interest to what could be an ongoing factory process problem.

3 de abril de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Excellent Service

The goods arrived assembled and very well packed. The delivery personnel were polite, helpful and efficient.
The goods appear to be of good build quality and sustained no damage in transit. I bought my goods through Tesco who honoured the price I bought it for despite there being an interim price increase

8 de abril de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Dirty cane furniture

Just had our corner Clifton cane sofa delivered, the cane was dirty on two sections and despite reaching out to the company for advice, nothing.
Useless, shop elsewhere , not worth the high prices charged.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great furniture - wowful delivery

We ordered furniture for the conservatory in our new house with a forward delivery date. The furniture is excellent but the delivery company failed to contact us until 0604 on the morning of the delivery with a delivery (was promised for the night before) slot of 0755 - 0955 that morning. As we hadn't moved in at that point, this meant we had to rush but were at the property at 0800.

Unfortunately the promised call 1 hour delivery was not made and we had a call from the driver having arrived 30 minutes before the delivery slot, i.e. 0725, asking where we were. When we said we would be there in 30 minutes the driver was totally unwilling to stay until the delivery slot and all he could do was dump the furniture outside. We were left with the packaging to dispose off!

We would have given 5 stars if the delivery was done professionally as the furniture is excellent.

4 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent set of chairs

Excellent set of chairs, footstool and coffee table. Very good quality. Comfortable. I was wary about ordering without seeing them, but really happy. Delivery as arranged.
We had to wait a while to get the material we wanted, but were happy to do so.
Can’t fault them.
However the amount of packaging took two trips to the tip to dispose of!

9 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A happy result

Viewing and choosing online is often a lottery, but having seen your product on Amazon, I decided to look at your company website in hopes that there would be a wider range. I think there was, but I have been comparing sites for months, as I do for major purchases. I chose a range I thought looked substantial, but smaller to fit a small house and was not disappointed to find an attractive suite, Madrid in Mulberry. I could have hoped the rattan would have been a slightly darker shade, but I have no valid cause for complaint, and the suite has received admiration from friends. It looks as if it will wear well and is well made. The cushions are well put together and are also well made.

7 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

I have had 2 Oslo conservatory chairs for 4 years and the cushion covers badly need cleaning. Chairs and cushion pads are in perfect condition, despite constant use, so I was going to make covers. However, I found Desser do replacement covers. I ordered 2 sets - and they were delivered in 3 days. The fabric is lovely and the clever use of internal zips made changing the back covers easy. I used the old trick of plastic film to change the seat cover. Beautiful. I had a query which David answered on the phone in a friendly, helpful manner. Overall, I am so pleased and highly recommend Desser &Co.

22 de fevereiro de 2025
Avaliação não solicitada

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