Desser & Company Avaliações 1.644

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We already had a Desser Sumatra Corner Sofa (similar to the Corsica) and have had it since 2012. It has been excellent in our conservatory for all this time. As the material was in full sun for al... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good company to deal with. We are really pleased with the quality and comfort of the conservatory suite. Delivery service was excellent. Kept informed at all times with an accurate time of delivery.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had so many questions, unsure about spending so much money online and not having seen or felt the product "for real". Every question was answered promptly by Mark, who gave me a great price and disc... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great service from our visit to showroom in Trafford park Very pleasant and helpful staff Again delivery very good 2 helpful guys thy found Damage to the settee and helped me with reporting it... Ver mais

Detalhes da empresa

  1. Móveis de Palha
  2. Fabricante de Móveis
  3. Loja de Móveis
  4. Loja de Móveis de Jardim
  5. Loja de móveis ao ar livre
  6. Loja de sofás

Escrito pela empresa

Founded in 1919 and still a 4th generation family run business, we provide a luxury range of natural rattan furniture, indoor conservatory furniture and outdoor garden furniture. Our cane furniture is made using the finest Grade A rattan, sourced from Indonesia and then assembled by us in the UK. You can be sure to find a mix of modern conservatory furniture as well as more traditional wicker furniture. From wicker chairs, rattan mirrors, sideboards and console tables, we supply furniture designed to be used in any room of the house. We also have our own cushion department, so all of our cushions are hand-sewn here in the UK, providing the utmost comfort and quality. Check out and request samples of of our fabrics. Our outdoor furniture sets range from classic rattan lounge sets to luxury modern outdoor sofas and garden dining sets. We provide Aluminium garden sets with upholstered cushions and the range varies from garden dining sets, garden lounge sets, rattan corner sofas, and sun loungers, perfect for patios, small gardens, big gardens, and even poolside!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Total satisfaction

Efficient, pleasant and speedy service. The toddler's
chair I ordered was of top quality and the parents
were delighted. When needed I certainly will
contact you again.

4 de março de 2025
Avaliado com 5 de um total de 5 estrelas

The product was exactly as it said on…

The product was exactly as it said on the tin! Good quality and arrived well packed without any blemishes.
The delivery time was a little longer than originally given when ordering but that was changed when contact was made with Desser by phone. I’m very pleased with the cushions and with your service.
From one happy customer - Mr John J Bird

6 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I was highly satisfied with the…

I was highly satisfied with the delivery experience and information.
I was kept informed of the expected delivery date and expected time of delivery. The driver contacted me via telephone to say they were on their way. The furniture was delivered to our required room. The chairs are beautiful and complement the room.
I must have misunderstood as I thought the furniture was to be unpacked and the packaging taken away by the drivers but when asked about this the driver said not.

29 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Tailor made replacement cushions for…

Tailor made replacement cushions for our existing conservatory furniture - perfect fit and delighted with quality of material and workmanship.
Excellent communication from placing initial order to notification of dispatch.

22 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The colleague at Desser was so very…efficient

The colleague at Desser was so very helpful to me. I chose something and then decided it wasn't suitable for my purpose so chose something else - this was accomplished at once and without fuss. I chose a delivery date and my sofa was duly delivered on time. The sofa is beautiful and exactly what I wanted.

23 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Conservatory chairs

I ordered 2 rattan chairs based only on the website. There was no opportunity to try them but the company rep was extremely helpful and patient. I absolutely love them for the comfort, look and quality of manufacturing.

27 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

After travelling from Buckingham

After travelling from Buckingham, to see the furniture. We were made very welcome. The showroom was very well laid out. We went to see a particular piece of conservatory furniture, but seeing all the different sets of furniture we changed our minds and bought a different set.

6 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service for replacement cushions

We were so pleased to find that Desser made replacement cushions for our conservatory furniture. We were able to choose exactly the material we wanted. Communication was good and the cushions were made to order and delivered promptly.

7 de maio de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Absolutely love my Papasan chair!

Absolutely love my Papasan chair, my guests are obsessed. Would reccomend this to everyone and anyone.
The delivery was a slight disappointment, website states 1-3 days- took nearly 2 weeks so couldn’t use it for what I had originally planned unfortunately. B&Q sell the same chair but their delivery was a week, hence why I went with Desser for a “quicker” delivery time.

Other than that, I don’t regret purchasing. The delivery carrier they use were great and brought it into the house for me and super friendly and were also very intrigued on what it was🤣

19 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class service with people who care.

Really helpful sales advisor helped us make a great choice. The Clifton armchairs were delivered with care and are soundly constructed. They look great too.
We had an unfortunate issue with one chair which was slightly damaged. On notifying the company about this they dealt with it without hesitation and effectively.
A refreshingly high standard of service all round.
Thank you

22 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company to deal with and a great product

We chose Desser based upon trying one chair in a local garden centre. We find it hard to choose from a brochure so we headed off from London to Manchester where all the range is available to view. It was worth the trip! We had the showroom to ourselves - no hard sell but all questions answered fully and additional information provided. We made a selection. Went home and changed our minds - the sales executive could not have been more patient, understanding and helpful . We have now taken delivery of the furniture and are delighted with the product.
There was a problem with the delivery which was promptly resolved by Desser and their delivery agent.
Would not hesitate to recommend

10 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our experience of the Desser company

Our experience of the Desser company, from beginning to end was memorable for the following reasons: when I first rang the company phone number it went straight to a real live person ✔️ who put me through to Mark to help with my query. He was helpful, explained they were a family run business, the products were made by them in the UK and that they stood by the quality of their products ✔️. Our further requests for help in deciding what conservatory suite to go for proved invaluable. We ordered on the advice given and it arrived within 2-3 weeks. We could not be more delighted with our Turin suite and foot stool....the quality and comfort is fabulous. The whole process from beginning to end has been a fabulous, seamless experience. Thank you Desser!

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional

Excellent. Item delayed as not in stock. Profuse apologies made. The sofa then arrived sooner than expected. Delivery company excellent. Removed all the packaging and took it away. All very efficient.

4 de março de 2025

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