Destify - Destination Weddings Avaliações 219

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Daniel with the Guest Experience Specialist department was such a great person to work with to get my honeymoon stay booked. He gave me all of the information that I needed with quick response turn ar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Helen went above and beyond to help us sort out several travel issues and made what could have been a very stressful situation feel completely manageable. Helen was responsive, knowledgeable, and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am so excited to announce that my fiancé and I have just booked our dream destination wedding through Destify. Ashley has helped  us through it all and we are so excited. She has always been there w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Destify is making our upcoming trip easy to manage and keeps everything organized with little to no effort. Additionally, Mariflo was super helpful! He has been available to help with all of our trav... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Planejador de casamentos
  2. Celebrante de casamentos
  3. Planejador de eventos
  4. Agência de Viagens
  5. Serviços para casamento
  6. Local para casamentos

Escrito pela empresa

Destify makes destination wedding planning easy and stress-free. We help couples book all-inclusive weddings at top resorts across Mexico and the Caribbean with expert guidance, group travel coordination, and no hidden fees. With thousands of weddings planned, Destify is the trusted choice for an unforgettable celebration abroad.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

219 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 77% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Booking process was easy and the staff…

Booking process was easy and the staff was great to work with. Daniel was great and helped me when I needed to make adjustments.

23 de abril de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Hi DeJuena, thank you for your feedback! We’re so glad to hear the booking process was smooth and that Daniel was there to assist when you needed adjustments. We truly appreciate you choosing Destify!

Avaliado com 5 de um total de 5 estrelas

Daniel with the Guest Experience…

Daniel with the Guest Experience Specialist department was such a great person to work with to get my honeymoon stay booked. He gave me all of the information that I needed with quick response turn around as well as friendly and professional. He made the process easy, comfterable and I am very happy with my experience.

16 de abril de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Hi Monica,

Thank you so much for your kind feedback! We’re so glad to hear that Daniel made your honeymoon booking experience smooth, comfortable, and stress-free. Providing quick, friendly, and professional support is exactly what we aim for. We truly appreciate you choosing us and hope you have an amazing honeymoon!

Avaliado com 5 de um total de 5 estrelas

The resort was very quick at getting…

The resort was very quick at getting back to me and answering questions and revising my reservation. It was easy to do and the staff was very patient.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you for your feedback, Katrina! We’re so glad to hear our team was quick, patient, and helpful in answering your questions and revising your reservation. We truly appreciate you sharing your experience!

Avaliado com 1 de um total de 5 estrelas

If I could give Destify zero stars I would

If I could give Destify zero stars, I would. This was easily one of the most frustrating, disappointing, and weird experiences we’ve ever had. From the start, Destify was promising. We spoke with “Senion Wedding Consultant”, Ha. Honestly, Ha was very nice and sold us that dream destination wedding we were looking for. We were interested in booking Barcelo Aruba. Ha priced it out for us, sent us packages, and talked about wedding dates. This is when things started to go downhill. It turns out, destify had all the incorrect package prices, so the package we liked- was not possible at that price point. Fine, even with that, we were still dumb enough to listen to Destify and how they make everything “seamless” and they provide so much for couples... Destify provides a wedding website so your guests can book directly through them and attend your destination wedding. Here is the one down fall- Destify charges your guests about $3k more then if they were to book through the resort... so what is the benefit of using a third party like destify? Not sure. But don't worry.... your guests can price match!!!(they use this as some weird sales tactic then throw it back in your face). No, your guests can't price match.... they declined everyone of mine. Booking rooms directly through Barcelo Aruba is about $3k cheaper than destify rates and they STILL would not honor it. I voiced my opinion to Ha, she was very apologetic, useless, but apologetic. Along with Jasmine, who I am still confused on her role there as she proved to be less than helpful with any of our concerns. Completely useless. Communication was a nightmare -when I did get a response, it was vague, generic, and didn’t actually address my questions. It felt like no one knew what they were doing or cared enough to help. Honestly, I ended up doing more work telling my guests not to book through destify because of their scam price system than they did actually planning the trip. That defeats the entire purpose of using an agency like Destify. Thank god for our resort as they took over and will be taking care of us from now until our wedding date. Save yourself (and guests) the stress, time, and money—stay far away from Destify. They add zero value and turn what should be an enjoyable experience into a complete headache.

7 de abril de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Hi Jake! Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet expectations, and we appreciate the opportunity to address your concerns.

Wedding package details and pricing on the Destify website are updated as we receive information from our resort partners. While we do our best to keep everything as current as possible, inclusions and pricing are always subject to change and are ultimately confirmed during the wedding booking process. Throughout that process, package details are shared and reviewed with the resort, allowing couples to verify all pricing before final confirmation. We apologize for any frustration this may have caused.

Regarding the pricing differences you mentioned, rates on the Destify website may not always exactly match those on a resort’s direct site due to factors such as flash sales, member-only rates, and limited-time promotions. For this reason, we offer a price match program for all couples and their guests. In reviewing your example, it appears the lower rate from the resort included member pricing and additional discounts, which can significantly impact the total. That said, we understand your concern and regret any confusion surrounding the pricing.

In terms of the price match requests, our review of the guest communication shows that some submissions included non-refundable and member-only rates, which typically fall outside of our standard policy. However, exceptions were made and those rates were approved. Ultimately, the guests chose not to proceed and instead requested deposit refunds, which were honored in line with our policies. One of your guests left a positive review regarding the price matching process and the interaction with the Destify agent assisting them.

We’re also very sorry to hear your concerns regarding communication with your Client Experience Lead. We would truly appreciate the opportunity to learn more and address this directly. We will be sending a separate follow up email shortly, and our team will be happy to assist further.

Thank you again for your feedback—we’re always looking to improve and provide the best possible experience for our couples.

Avaliado com 5 de um total de 5 estrelas

Daniel was fully responsive

Daniel was fully responsive, asking questions, and taking action

27 de março de 2026
Avaliação não solicitada
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Resposta da Destify - Destination Weddings

Hi Scott! We’re thrilled you had such a great experience! Thank you for the 5-star rating and for taking the time to show your support.

Avaliado com 5 de um total de 5 estrelas

working with Mariflo was an amazing…

working with Mariflo was an amazing experience. Friendly, polite, understood my needs and acted quickly on my request. Great job. Thank you

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Your review means a lot to us—thank you for taking a moment to share your thoughts and support our team!

Avaliado com 1 de um total de 5 estrelas

UNETHICAL COMPANY

If I could rate it a negative star I would have. Our entire family paid the $150 non-refundable fee, which was in excess of thousands of dollars. The bride and groom decided to cancel the wedding, which would have been in December. Destify claims the $150 is for administrative costs, but what costs? The reservations were made two weeks before the wedding was canceled. This company is unethical and unreasonable. I would NEVER recommend Destify to anyone.
Seriously, Destify can justify administrative costs within a two-week time period for over thousands of dollars? Destify robbed out family and absolutely REFUSE to make an exception. They also indicated the would help us change dates so we don't lose our money. That's not what they said when I made a complaint with the BBB - they said the money was not transferable to any other dates. Destify are liars and thieves. I am going to let every social media platform what type of company Destify is and how they stole from us.

1 de março de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you for sharing your feedback, Lori. We’re truly sorry to hear about your experience and understand how disappointing it must be for your family after making plans for the wedding.

The $150 per person deposit is outlined as non-refundable at the time of booking and is used to cover administrative and processing costs associated with creating and maintaining each reservation. While we always hope events proceed as planned, deposits help account for the work completed behind the scenes once bookings are confirmed. We have also offered to help you move your travel dates to avoid any funds lost.

We appreciate you taking the time to share your perspective, and your feedback has been shared with our team as we continue working to improve the experience for all travelers.

Avaliado com 5 de um total de 5 estrelas

Helen did a good job with me

Helen did a good job with me! Excellent communication.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

We appreciate you taking the time to leave a review. Thank you for the support and kind words!

Avaliado com 5 de um total de 5 estrelas

Helen was amazing miracle worker

Helen was amazing miracle worker! She helped book last minute room and last minute room to extend our stay for our wedding. With planning a wedding I was not the best with responding and she made sure to check and double check and triple check exactly what we wanted. Very knowledgeable and again, a miracle worker!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for sharing your experience! We're delighted to hear that Helen was able to make everything come together seamlessly for your wedding stay. Her attention to detail and commitment to helping couples is truly remarkable, and we’re so glad she could make things stress-free for you during such a special time.

Avaliado com 5 de um total de 5 estrelas

Genevieve was so helpful

Genevieve was so helpful! I had missed the timeline to book a transfer from the airport to the hotel on the app and Genevieve made it so easy to add and she stayed on the line till the process was done. She was so helpful and professional.

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for your kind words! We're thrilled to hear that Genevieve was able to assist you and make the transfer process seamless. We're so glad her professionalism and dedication made your experience easy and stress-free!

Avaliado com 5 de um total de 5 estrelas

Missed deadline for transportation due…

Missed deadline for transportation due to recent medical issues. With current level of concern for tourists, it was imperative that we were confident in our transportation. Thank you very much,Genevieve!

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for sharing this. We completely understand how important it is to feel confident in your transportation arrangements, especially given recent medical concerns. We’re so glad Genevieve was able to step in and assist — your peace of mind is always a top priority for us.

Avaliado com 5 de um total de 5 estrelas

Destify is making our upcoming trip… EASY

Destify is making our upcoming trip easy to manage and keeps everything organized with little to no effort. Additionally, Mariflo was super helpful! He has been available to help with all of our travel needs and questions. I cant thank him enough.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for your kind words! We’re thrilled to hear that Destify has helped keep your upcoming trip organized and stress-free. We’ll be sure to share your appreciation with Mariflo — it’s wonderful to know he’s been such a reliable and helpful resource for all your travel needs!

Avaliado com 5 de um total de 5 estrelas

Helen went above and beyond to help us…

Helen went above and beyond to help us sort out several travel issues and made what could have been a very stressful situation feel completely manageable. Helen was responsive, knowledgeable, and genuinely cared about making sure everything was handled correctly and quickly.

Her attention to detail and calm, solution‑oriented approach gave us total confidence that we were in good hands. It’s rare to find someone who combines professionalism with such a personal touch, and Helen truly delivered on both.

If you’re working with Destify, you couldn’t ask for better support — Helen is a standout and made a huge difference in our experience. Highly recommend!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

We truly appreciate you taking the time to share such detailed feedback. It means a great deal to know Helen was able to step in during a challenging moment and provide steady, thoughtful support that helped everything feel back under control. Delivering both expertise and genuine care is what we aim for, and we’re so glad she made such a meaningful impact on your experience.

Avaliado com 5 de um total de 5 estrelas

Mariflo was very fast to get back to…

Mariflo was very fast to get back to assist and well at explaining details !

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

We’re so grateful for your feedback! It was a pleasure working with you, and we’re thrilled to hear you had a great experience. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Helen was helpful and did follow-up…

Helen was helpful and did follow-up with me about the necessary protocols for ensuring our private transportation is up to date with our arrival time.

Very helpful and appreciated!

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for your thoughtful review! It truly means the world to us. We’re grateful to have worked with you and are so happy you had a great experience with Helen.

Avaliado com 5 de um total de 5 estrelas

Ashley is so helpful

Ashley has been great through this whole process. Making things easier for me and my partner to navigate and plan the big day. She’s been so nice and helpful

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

We loved working with you and are so happy to hear you had a great experience with Ashley! Thank you for trusting our team with such an important celebration. Congratulations and best wishes!

Avaliado com 5 de um total de 5 estrelas

10/10 Recommend Destify - Lily

Working with Lily was an absolute pleasure. She was incredible at answering every single question I had — no matter how small — and always took the time to thoroughly address all of my specifications and ideas. Planning a wedding from afar can feel overwhelming, but Lily made it feel effortless. She was extremely accommodating, attentive, and consistently went above and beyond to make sure everything aligned perfectly with what I envisioned!

If you’re considering booking with Destiny for your destination wedding, don’t hesitate. The level of service, care, and professionalism — especially from Lily — is unmatched. I’m so grateful for all of the time she put into planning this day for us!

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for your beautiful review! We’re thrilled to hear how wonderful your experience with Lily was and that she helped make planning from afar feel easy and enjoyable. It means so much to know her care and dedication helped bring your wedding vision to life — congratulations again from all of us at Destify! 💍✨

Avaliado com 5 de um total de 5 estrelas

Helen was absolutely wonderful

Helen was absolutely wonderful! Thank you for all of your help!

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

We’re so grateful for your feedback! It was a pleasure working with you, and we’re thrilled to hear you had a great experience with Helen. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

Thanks Helen for everything you are the…

Thanks Helen for everything you are the best

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for your sweet message, Reinaldo! We’re so happy Helen could help make everything a great experience for you. We’ll be sure to pass along your kind words—she’ll love hearing this! 💙

Avaliado com 5 de um total de 5 estrelas

Everything is great

Everything is great! Helen was of great assistance in getting a price match and making the process very simple!

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Destify - Destination Weddings

Resposta da Destify - Destination Weddings

Thank you so much for your wonderful feedback, Ricardo! We’re thrilled to hear everything is going great and that Helen was able to assist with your price match while making the process simple and seamless. We truly appreciate you sharing your experience! 💙

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