Daniel with the Guest Experience Specialist department was such a great person to work with to get my honeymoon stay booked. He gave me all of the information that I needed with quick response turn ar... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Helen went above and beyond to help us sort out several travel issues and made what could have been a very stressful situation feel completely manageable. Helen was responsive, knowledgeable, and... Ver mais
A empresa respondeu
I am so excited to announce that my fiancé and I have just booked our dream destination wedding through Destify. Ashley has helped us through it all and we are so excited. She has always been there w... Ver mais
A empresa respondeu
Destify is making our upcoming trip easy to manage and keeps everything organized with little to no effort. Additionally, Mariflo was super helpful! He has been available to help with all of our trav... Ver mais
A empresa respondeu
Detalhes da empresa
- Planejador de casamentos
- Celebrante de casamentos
- Planejador de eventos
- Agência de Viagens
- Serviços para casamento
- Local para casamentos
Escrito pela empresa
Destify makes destination wedding planning easy and stress-free. We help couples book all-inclusive weddings at top resorts across Mexico and the Caribbean with expert guidance, group travel coordination, and no hidden fees. With thousands of weddings planned, Destify is the trusted choice for an unforgettable celebration abroad.
Informações de contato
24 E Washington St Suite 875, 60602, Chicago, Estados Unidos
- (800) 792-6898
- destify.com
4,7
Excelente
219 avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helen at Destify...Thank you!
Helen.....Thank you for assisting me with my changes, Helen was very helpful and explained everything to me! She's a sweet lady! I feel better about my concerns, and all was answered to my satisfaction.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you so much for taking the time to share your kind words! We’re thrilled to hear that Helen was able to assist you with your changes and put your mind at ease. She truly cares about our guests, and we’re so happy she was able to address all of your concerns thoroughly. We appreciate you choosing Destify and look forward to continuing to support you with your travel plans!
Mariflo was a great help!
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
We’re thrilled to hear that Mariflo was such a great help. We’ll be sure to pass along your praise to her! 😊
Helen responded promptly and resolved…
Helen responded promptly and resolved the issue to ensure the airport‑to‑hotel transfer was correctly booked.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for the 5-star review! We really appreciate your support and are so glad you had a great experience with Helen.
Had to make some changes to my…
Had to make some changes to my reservation. I sent an email and got a response quick. Helen took care of all my changes right away. Thanks
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
We appreciate you taking the time to leave a review. Thank you for the support and kind words!
I booked a reservation for a hotel in…
I booked a reservation for a hotel in Tulum and had an issue with it. I reached out to Destify for help and Helen Pierce responded promptly that she was able to accommodate my request. One email, no back & forth. Great service! Thank you
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for sharing your experience! We’re so glad to hear that Helen was able to quickly resolve the issue with your Tulum reservation and make the process seamless. We truly appreciate your kind words and thank you for choosing Destify!
Positive Customer Service Experience
I had some questions about my reservation and Helen, the customer service agent, that worked with me with very helpful and quick to respond. She resolved my questions quickly and to my satisfaction.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you so much for the kind review! We’re thrilled to hear that Helen was able to assist you quickly and thoroughly, and we’ll be sure to pass along your kind words to her. We truly appreciate you choosing Destify and are always here if you need anything further.
Exceptional Service
Mariflo was instrumental in helping me get the updates I needed for my reservation. Mariflo was knowledgeable and efficient in getting me the information I needed for my trip. I have enjoyed working with them and appreciate their customer service.
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you so much for your kind words! We’re thrilled to hear that Mariflo was able to provide timely updates and support for your reservation. We truly appreciate you taking the time to share your experience and are glad you enjoyed working with our team.
She was kind and understanding
She was kind and understanding. A lot different from the later encounters I had with the company.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for sharing your feedback. We’re glad to hear your initial experience was positive, and we sincerely apologize that your later interactions did not meet that same standard—we truly appreciate you bringing this to our attention.
I would not recommend this place for…
I would not recommend this place for the $$ they charge to stay and not help a person that has a handicap bathroom.
Other things is every place is very far away.
Not walking distance..
only for young people.
We had to wait 2 1/2 hours for our room . Plus other things that happen!
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for sharing your feedback. We’re truly sorry to hear about the accessibility challenges and delays you experienced, as these are managed directly by the resort and not the booking agency. We’d appreciate the opportunity to assist further. Please reach out to reviews@destify.com so our team can help review your concerns and guide you through submitting an after-travel claim with the resort.
More expensive than direct booking
They are responsive, but as a guest of a wedding, you are better off booking direct with the resort. It’s less expensive and you can leverage your status benefits. Destify is unable to give you even a hotel confirmation number and their deposits are non-refundable so you are stuck.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for sharing your feedback—we’re glad you found our team responsive! Reservations are often held under a group booking rather than as individual direct reservations, which is why a resort-issued confirmation number may not be immediately available. Rest assured, all reservations are fully confirmed and honored by the resort. Our team is always happy to price match if you find a better rate elsewhere. We truly value your perspective and appreciate your feedback, as it helps us continue to improve communication and transparency for our wedding guests! For anyone with questions about booking options, pricing, or policies, our Guest Services team is available 24/7 to help ensure the best possible experience.
Helen was very easy to work with and…
Helen was very easy to work with and solved all my problems and questions very quickly!
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for the amazing review! We’re so happy to hear you had a great experience with our team and truly appreciate you choosing Destify for your travel planning.
Lily was very helpful and made my…
Lily was very helpful and made my experience enjoyable and effortless.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
We appreciate your kind words and 5-star rating! It means so much to know our team was able to make the process smooth and enjoyable from start to finish.
She was very smooth and straight…
She was very smooth and straight forward and solved my issue in 2 emails! She was great and I appreciate how efficient and quick she answered and solved my problem.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
We’re so glad you had a wonderful experience with Destify! Your feedback means a lot to our team, and we appreciate you taking the time to leave a review.
Excellent customer service
Helen replied quickly to my inquiries and was very friendly. She made booking and modifying my reservations a breeze, would definitely recommend booking with Destify again.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for trusting Destify and for sharing your experience! We’re thrilled to hear everything went well and are grateful for your recommendation.
Great service.
Helen did an exceptional job helping us adjust our reservation.
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
We’re grateful for your 5-star review and kind words about Helen! It’s always our goal to make travel planning stress-free and memorable for our guests.
Clarification
My concerns were addressed in a timely manner. Thank you!
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for taking the time to share your experience! We’re thrilled to hear everything went smoothly and truly appreciate your support of Destify.
Helen was so helpful!
Helen assisted me in changing my reservation and she was so helpful and kind! She stayed on the phone with me while we confirmed details and changes were correctly made. Helen was amazing!
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you for your wonderful feedback! We’re so glad Helen could provide a great experience and appreciate you choosing Destify.
Helen was very helpful with the price match…
Helen was very helpful with the price match for a room for my destination wedding! Best customer service!
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Your kind words made our day thank you! We’re so glad we could be part of your experience and truly appreciate the trust you placed in us.
Jasmine for the WIN!
Jasmine has been heaven sent! She made, what we thought was impossible, possible. She has been funny, kind, and made us feel like a friend and not just another name on her list. We unfortunately had a very bad experience with our prior specialist and was sent to Jasmine after. And THANK THE UNIVERSE we got her. She has been making our wedding planning a little easier and I couldn't be happier!
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you so much for sharing this incredibly kind feedback! We’re thrilled to hear how much of a positive impact Jasmine has made during such an important time, and we’ll be sure to pass along your heartfelt words to her. It means the world to us to know she’s helped make your wedding planning experience smoother and more joyful.
Great customer service
Mariflo Kramer was very knowledgeable and helpful with booking our vacation to attend my cousin wedding. She answered all questions and guided us through the process.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da Destify - Destination Weddings
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re so happy we could be part of your journey. 💙
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