Easy to order online and great that you can choose the delivery day. Got this cream tea hamper for my mum on her birthday. She was amazed how delicious it was, just like going into a tea room, i... Ver mais
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Veja o que dizem as avaliações
After two delayed deliveries (no fault of Devon Hampers), the parcel arrived as a birthday gift for our diabetic friend. We'd ordered the reduced sugar hamper and it was delicious, so our friends said... Ver mais
A empresa respondeu
A fantastic company all round! Ordered a delivery, then found out the recipient was away for a fortnight .. panic ensued! In a couple of quick emails, the sales team changed the delivery date and ever... Ver mais
A empresa respondeu
Ordered hamper as present for friends and arranged delivery, sat in throughout delivery time and didn't arrive, no message. Eventually next day told it would be delivered later and I sent message ask... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Cestas de Presente
- também em
- Loja de Laticínios
- Loja de Queijos
- Loja de Souvenirs
- Padaria
- Serviço de encomenda de comida online
Escrito pela empresa
West Country treats delivered to your door. Devon Hampers has been sharing the best of the West Country since 2014, creating thoughtful food and drink hampers filled with produce from Devon, Cornwall and Somerset. We specialise in gifts that feel personal, generous and rooted in real regional flavour. Our range includes Devon cream teas served the proper Devon way, with cream first, alongside artisan cheeses, chutneys, preserves, biscuits, cakes, chocolates, ciders, ales, wines and other local favourites. We work directly with small producers wherever possible and taste-test products before adding them to our hampers, so every gift reflects the quality and character of the West Country. Customers can choose from our ready-made hampers or create their own for a more personal gift. Whether you are sending a birthday present, thank you gift, thinking-of-you surprise, corporate hamper or a treat for yourself, we make it easy to send something thoughtful. We deliver across mainland UK and offer helpful touches such as chosen delivery dates and personalised gift messages. We are also proud to have received recognition from Taste of the West and Food Drink Devon, including Best Online Retailer awards. Everything we send is chosen with care: simple, memorable gifts packed with food and drink from producers who care about what they make.
Informações de contato
4,0
Muito Bom
608 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No communication and no hamper
No communication and no hamper! Was an anniversary gift for my parents… i will now arrive empty handed. Truly appalling to have no communication of any delay etc. can’t quite believe it!
6 de março de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you for taking the time to leave a review. We’re very sorry your order was not delivered and that you were unable to get a response at the time. That should not have happened, especially for an important gift occasion.
Devon Hampers is now under new ownership, and we fully understand why reviews like this have damaged trust in the business. While this relates to the previous operation, we do not want to dismiss the experience you had.
We are reviewing historic feedback carefully and rebuilding the business with clearer communication, reliable dispatch processes and proper customer support in place.
If you still need help with an unresolved historic order, please contact us at sales@devonhampers.com with your order number and we’ll advise as clearly as we can.
My friend loved the hamper
My friend loved the hamper. Excellent value for money!
24 de fevereiro de 2026
Avaliação não solicitada
Quick delivery
Quick delivery, I organised thus from Spain for my husband whilst he was visiting his mum, they both loved it, and said all was delicious.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Very happy to hear that the hamper was enjoyed, thank you for letting us know and leaving us a review. We hope to hear from you again soon. 😊
What a fabulous product and service tasty food delivered on time
I thought that Devon Hampers only delivered in Devon which is where I have used them in the past, but to my delight they service the whole of the UK
My freiends were blown away by the delicious food.
Thank you Devon Hampers
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you so much — we're really glad your friends enjoyed it! Yes, we deliver all across the UK, so we're always happy to spread a little Devon further afield. Hope to hear from you again soon!
Delivered on time
Delivered on time. Everything was lovely.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you for your 5* Review - lovely to hear that the hamper was enjoyed.
Experience wasn't great.
Delivered to reception as opposed to our lodge.
Clotted cream seal on pot was broken so didn't use.
Emailed to advise and no response.
Thought scones would have been home cooked, as opposed to vacuum sealed and flat / bland at best.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you for your review — we're genuinely sorry your experience didn't meet expectations.
We apologise that your delivery was left at reception rather than your lodge. While this is standard procedure for many gated holiday sites (as guests are often out during the day), we understand it was frustrating and we're sorry for the inconvenience.
We're also sorry the clotted cream seal had come loose in transit. Everything is carefully checked before dispatch, but we completely understand your hesitation to use it.
Our scones are baked fresh by a local baker and vacuum sealed to ensure they travel well — we're sorry they didn't hit the mark on this occasion.
We're concerned your email went unanswered, as we always aim to respond promptly. It may have reached an unmonitored inbox, and we'd love the chance to make things right. Please get in touch directly at sales@devonhampers.com and we'll be happy to help.
We hope you'll give us another chance — we'd love to turn this around for you.
A superb selection of Devon Food
The scones with the jam and cream were excellent. The accompanying drinks were just 'the job' Thanks very much!!!!
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you so much for your wonderful review! We're thrilled you enjoyed the scones, jam, clotted cream and drinks — that's exactly the kind of Devon experience we love to deliver. We hope to hear from you again soon! 🧡
The recipient was over the moon with…
The recipient was over the moon with his birthday gift and telephoned me as soon as it arrived to say how chuffed he was and how much he was going to enjoy sharing it. Excellent products and service 👏👏👏👍👍👍❤️
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
What a lovely thing to read — thank you! There's nothing better than hearing a gift has brought someone joy, ! Thank you for choosing us to be part of his birthday. 👏❤️
Good customer service
I ordered an afternoon tea hamper to send to a friend in Yorkshire. On receipt of order confirmation I realised I had made a mistake on the address for delivery.
This was Saturday so had to wait until Monday when I could ring and speak to someone. I think the lady I spoke to was called Lucy and was very helpful. My friend received her hamper on Wednesday and said it was lovely. Apparently the pasties were a good size!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you for taking the time to leave such a lovely review! We're glad Lucy was able to sort things out for you so quickly, and delighted your friend enjoyed her hamper — big pasties are always a win! We hope to see you again soon. 😊
Lovely choice of products and great…
Lovely choice of products and great customer service
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you for the great review. We look forward to welcoming you back. 😊
Highly recommended
Great hamper. Lots of gluten free choices.
Good communication regards delivery.
Would highly recommend
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thank you so much — we really appreciate the recommendation! We're pleased the gluten free options worked well and that you felt kept in the loop on delivery. Positive feedback like this means a lot to us.
Resposta da Devon Hampers
Thanks for your fab review Mark!
Fantastic Vegan Hamper
Exceptional food and fantastic service. Its hard to find quality vegan food such as scones and sausage rolls - Devon Hampers surpassed my expectations and made my wife's birthday treat very special!
26 de janeiro de 2025
Avaliação não solicitada
Resposta da Devon Hampers
Really pleased to hear our vegan offerings were such a hit! Thank you for your ★★★★★ review.
This was bought as a gift
This was bought as a gift.
It was received and the recipient was extremely pleased with the contents.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Thanks for taking the time to leave us a review, we're always happy when what we send is enjoyed!
Outstanding customer service
Outstanding customer service. I forgot to put my note in when placing my order and called to get this included. Had to call back later to change delivery address which was done immediately.
Nice to speak to a lovely, very helpful human being at the end of the phone!
14 de janeiro de 2026
Avaliação não solicitada
Resposta da Devon Hampers
Wow! Thanks for your lovely review 😊
Devon Dozen Ales Hamper
Great gift for my Devonian son, who now lives in Shropshire. Well received. Delivered on time.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Devon Hampers
Thank you so much for your kind feedback! We’re delighted to hear the gift from Devon was well received and arrived on time.
I bought this hamper as a present
I bought this hamper as a present for friends so I have no direct experience of it. They on the other hand were very pleased to receive it. Legend and Hogs Bottom Strawberry Jam were especially mentioned.
It was delivered on the day I selected.
I would certainly recommend this hamper.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Devon Hampers
We’re so pleased to hear your friends enjoyed the hamper, and it’s lovely to know the Dartmoor Legend Beer and Hogs Bottom Strawberry Jam were particular favourites. We’re also glad the delivery arrived on your chosen day. Thanks again for the recommendation — it really means a lot to us.
Excellent service and products
Second time I’ve used them and this time I purchased four different hampers, all were delivered on time and the recipients were delighted with them. I forgot to fill in a card with one of the hampers, so emailed, had an instant response and problem was solved. Would thoroughly recommend.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da Devon Hampers
Thank you so much for your continued custom and for such a fantastic review! We’re delighted to hear that all four hampers arrived on time and were enjoyed by their recipients.
Thanks again for the strong recommendation, it’s really appreciated.
Very good/excellent
I have used Devon Hampers before to send Hampers to a relative in North Wales. From my point of view, I find their service excellent but I always contact my relative for their opinion on the contents. Invariably, they return a positive verdict, so, I have no hesitation in recommending Devon Hampers service and contents!
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Devon Hampers
Thank you for your lovely feedback! We’re delighted to hear you’ve consistently had such a positive experience with our service. Your recommendation means a great deal to us — thank you for choosing Devon Hampers again and again.
Delivered on time
Delivered on time. Good packaging. Good quality items.
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Devon Hampers
Lovely thank you for taking the time to leave us a review.
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