We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais
A empresa respondeu
Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.
A empresa respondeu
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Ver mais
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Ver mais
A empresa respondeu
Escrito pela empresa
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
2533 E Loop 820 N, 76118, Fort Worth, Estados Unidos

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just switched from Alert 360 to DFW for security and cameras. Pay half of what I was paying before and was able to use most of my equipment and I upgraded a few things. David did a great job getting me set up and ensuring a seamless experience. He was patient and detail oriented making sure all my sensors were online with my new system. Very happy with my new system. Quality of video and the upgraded app are great!

Resposta da DFW Security®
The the gentleman that came was so nice and he answered all of my questions thank you. I think it is a great company. I’m appreciate it.

Resposta da DFW Security®
Service person was very friendly and corrected the issue promptly. He listened and responded to all my questions. Also troubleshot the system while he was here.

Resposta da DFW Security®
The installer was very thorough and knowledgeable. I was very impressed on the time spent to confirm all the equipment was functional and then to show me how to use the system.

Resposta da DFW Security®
Alarm still isn't working right and keeps going off!!!!

Resposta da DFW Security®
I had to leave the house for an appt in Dallas, so my husband was home while Herman worked on our system. Bill told me that evening that Herman was very efficient and patient, explained his work, and checked everything carefully. He solved the problem of two doors that we continually were forced to bypass by installing larger sensors. He made certain that our system was checked thoroughly and installed a new carbon monoxide monitor. We are very pleased. We think our system is truly working correctly for the first time.

Resposta da DFW Security®

Resposta da DFW Security®
Great installation. Very thorough when explaining things to me & very friendly & professional & respected my house when there. I would 100% recommend DFW Security to anyone I know!! Great customer service from the time I asked for a quote request online, to the time for installation. In all aspects, wonderful employees!! I feel super safe in my house & the system is so user friendly, that it makes it even better!

Resposta da DFW Security®
DFW Security has always been responsive to my needs and requests. Their service person performed the requested work quickly and effectively.

Resposta da DFW Security®
Technician was very efficient and explained everything very well

Resposta da DFW Security®
Our tech is very patient. He works to find our issues and is very helpful to resolve with little to no expense. Great customer service.

Resposta da DFW Security®
They charged me more than 2k usd without giving me a proposal before and they did not finish the work I requested

Resposta da DFW Security®
Your technicians are punctual and polite. they communicate well. They do a great job when they come back time and again.
The issue I am having is the constant upkeep of the equipment: the doorbell needs charging every two weeks so far, the constant touchpoints in need of maintenance thus far I hope improves but the system seems to be a diva. I purchased this service but it is always needing attention and it's annoying. Maybe this is a learning curve for a doorbell monitor but yes this is constant and I don't like it.

Resposta da DFW Security®
Our specialist was a life saver during a very stressful day due to outside forces. With out his knowledge it would have been worse!

Resposta da DFW Security®
Best Home and Commercial Security Company in D/FW. You'll always get prompt and courteous service, and technicians that know their job well. They take good care my residence and business.

Resposta da DFW Security®
Great service. Very knowledgeable and efficient . Timely

Resposta da DFW Security®
Wonderful technician. Very patient and knowledgeable. Fixed issue promptly.

Resposta da DFW Security®
Good price. Gabby was very professional. Randy (?) was a 20 seasoned professional. Explained everything thoroughly including options. He setup the app up on my phone explained and configured it so that is amazingly easy to use.

Resposta da DFW Security®
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.