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DFW Security® Avaliações 

224
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Ver mais

Avaliado com 5 de um total de 5 estrelas

ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instalação de sistemas de segurança
  2. também em
  3. Loja de Alarmes Antifurto
  4. Serviço B2B
  5. Serviço de Proteção Contra Incêndios
  6. Serviço de segurança

Sobre DFW Security®

Escrito pela empresa

Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.

For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.

Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.

With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.

For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.

We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.

How can we help protect what matters most to you?

Learn More About DFW Security


Informações de contato

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4,6

Excelente

O TrustScore é 4.5 de um total de 5

224 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

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4,6

Todas as avaliações

(224)

134 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Just switched from Alert 360 to DFW

Just switched from Alert 360 to DFW for security and cameras. Pay half of what I was paying before and was able to use most of my equipment and I upgraded a few things. David did a great job getting me set up and ensuring a seamless experience. He was patient and detail oriented making sure all my sensors were online with my new system. Very happy with my new system. Quality of video and the upgraded app are great!

19 de maio de 2026
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Resposta da DFW Security®

We're so happy to have you on board!

Avaliado com 5 de um total de 5 estrelas

Very Impressed

The installer was very thorough and knowledgeable. I was very impressed on the time spent to confirm all the equipment was functional and then to show me how to use the system.

11 de maio de 2026
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Resposta da DFW Security®

Wonderful! Thanks Marilee!

Avaliado com 5 de um total de 5 estrelas

Thorough and Professional

I had to leave the house for an appt in Dallas, so my husband was home while Herman worked on our system. Bill told me that evening that Herman was very efficient and patient, explained his work, and checked everything carefully. He solved the problem of two doors that we continually were forced to bypass by installing larger sensors. He made certain that our system was checked thoroughly and installed a new carbon monoxide monitor. We are very pleased. We think our system is truly working correctly for the first time.

30 de abril de 2026
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Resposta da DFW Security®

We're happy German took good care of you, but are sorry anything was wrong to begin with! We want everything to work perfectly all the time!

Avaliado com 5 de um total de 5 estrelas

Great installation

Great installation. Very thorough when explaining things to me & very friendly & professional & respected my house when there. I would 100% recommend DFW Security to anyone I know!! Great customer service from the time I asked for a quote request online, to the time for installation. In all aspects, wonderful employees!! I feel super safe in my house & the system is so user friendly, that it makes it even better!

30 de abril de 2026
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Resposta da DFW Security®

We're so happy to hear this - it's exactly what we're aiming for! Thanks Krystal!

Avaliado com 5 de um total de 5 estrelas

Our tech is very patient

Our tech is very patient. He works to find our issues and is very helpful to resolve with little to no expense. Great customer service.

27 de abril de 2026
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Resposta da DFW Security®

Wonderful! Thanks!

Avaliado com 2 de um total de 5 estrelas

They charged me more than 2k usd…

They charged me more than 2k usd without giving me a proposal before and they did not finish the work I requested

16 de abril de 2026
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Resposta da DFW Security®

Hi Sergio, we are very sorry you aren’t happy, especially as it is our mission to exceed expectations on every encounter. We were not aware of any unfinished work—please call back so we can get this done for you ASAP. After reviewing the initial sales call, it seems you weren’t sure if you wanted cameras yet, so you elected to schedule only the security system. The technician onsite gave you a quote for all the cameras, which you paid and agreed to before installation. We work very hard to provide clear communication and transparency, and we’re very sorry you didn’t feel that in this case.

Avaliado com 2 de um total de 5 estrelas

Service great, systems/equipment not so much

Your technicians are punctual and polite. they communicate well. They do a great job when they come back time and again.
The issue I am having is the constant upkeep of the equipment: the doorbell needs charging every two weeks so far, the constant touchpoints in need of maintenance thus far I hope improves but the system seems to be a diva. I purchased this service but it is always needing attention and it's annoying. Maybe this is a learning curve for a doorbell monitor but yes this is constant and I don't like it.

15 de abril de 2026
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Resposta da DFW Security®

I completely understand your frustration, Johnathan! We are frustrated too, as it is not normal to have these issues, especially back-to-back. We have replaced the troublesome sensors and adjusted the doorbell settings, so you should be all good now. We apologize for the inconvenience and are committed to your satisfaction.

Avaliado com 5 de um total de 5 estrelas

Our specialist was a life saver during…

Our specialist was a life saver during a very stressful day due to outside forces. With out his knowledge it would have been worse!

22 de abril de 2026
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Resposta da DFW Security®

I'm glad to hear we could help in your time of need. Here's to better days!

Avaliado com 5 de um total de 5 estrelas

Best Home and Commercial Security…

Best Home and Commercial Security Company in D/FW. You'll always get prompt and courteous service, and technicians that know their job well. They take good care my residence and business.

14 de abril de 2026
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Resposta da DFW Security®

We appreciate your business...and your review. Thanks!

Avaliado com 5 de um total de 5 estrelas

Excellent!

Good price. Gabby was very professional. Randy (?) was a 20 seasoned professional. Explained everything thoroughly including options. He setup the app up on my phone explained and configured it so that is amazingly easy to use.

17 de abril de 2026
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Resposta da DFW Security®

Thank you for your review! If you need help with anything else, just give us a call!

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