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DFW Security® Avaliações 

224
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Ver mais

Avaliado com 5 de um total de 5 estrelas

ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instalação de sistemas de segurança
  2. também em
  3. Loja de Alarmes Antifurto
  4. Serviço B2B
  5. Serviço de Proteção Contra Incêndios
  6. Serviço de segurança

Sobre DFW Security®

Escrito pela empresa

Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.

For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.

Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.

With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.

For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.

We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.

How can we help protect what matters most to you?

Learn More About DFW Security


Informações de contato

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4,6

Excelente

O TrustScore é 4.5 de um total de 5

224 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,6

Todas as avaliações

(224)

134 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Ashlie and the team were extremely…

Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.

30 de setembro de 2026
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Resposta da DFW Security®

Thank you for the compliment! We're thrilled to be protecting your business!

Avaliado com 5 de um total de 5 estrelas

We have been DFW Security customers for…

We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right away and he got us up and running and did a system check while he was here. Great folks.

23 de setembro de 2026
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Resposta da DFW Security®

Thanks Robert!

Avaliado com 5 de um total de 5 estrelas

Service was excellent in diagnosing our…

Service was excellent in diagnosing our issue, which resulted in a new and improved panel. Caleb the gentleman that did the installation, was so very nice, polite and knowledgeable.
Not to mention the affordability of DFW Security’s monitoring service. Great value !

29 de setembro de 2026
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Resposta da DFW Security®

Thank you for your positive feedback! We're grateful for your business!

Avaliado com 1 de um total de 5 estrelas

I selected DFW Security over ADT…

I selected DFW Security over ADT because I've heard great things for years about them. Unfortunately, I Still have unresolved issues with my system. I'm just asking that DFW Security resolve these issues, because my parents rely GREATLY on their medical panic alarms due to their dementia diagnosis. The peace of mind I have knowing that these buttons are easily pushed to summon help during an emergency is indescribable. My siren inside the house still doesn't work (for audible burg/fire) and I would like to know how to resolve the 11 minute lag time (between alarm trigger and monitoring phone call.). I don't want to end our new relationship on bad terms, I have faith in DFW Security still. Can we work together to get these small issues resolved? My parents (some of the last of the best people in the world) are counting on you. Please help

16 de setembro de 2026
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Resposta da DFW Security®

We understand how important dependable alarm service is and take the concerns you raised seriously. I personally spoke with you, and our team reviewed your concerns and monitoring records. At your request, we agreed to release you from the agreement without cancellation charges and absorb our installation and equipment costs. Reactivating ADT monitoring must be arranged directly with ADT, as we cannot provision their monitoring account. We respect your decision to return to your previous provider and wish you and your parents all the best. -Guy Page, CEO

Avaliado com 5 de um total de 5 estrelas

Great people

Great people! Great service!

23 de setembro de 2026
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Resposta da DFW Security®

Thanks Carl! We have the best customers!

Avaliado com 5 de um total de 5 estrelas

Seamless process

Seamless process, excellent customer service, and great results. We are so glad we went with DFW security.

9 de setembro de 2026
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Resposta da DFW Security®

Thank you Stormi! We are also so glad you decided to go with us!

Avaliado com 2 de um total de 5 estrelas

Nickels & Dimes you to death

Employees are great but the company nickels and dimes you to death. My prior security company was much more affordable and transparent.

15 de setembro de 2026
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Resposta da DFW Security®

We are so sorry that you feel this way! We definitely want to be both affordable and transparent. Let me look into what happened and I'll see what we can do to make this right for you.

Avaliado com 5 de um total de 5 estrelas

Always helpful

ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge to me. The technician went thru the entire system when he arrived and checked everything, he didnt just replace the one sensor that had failed. Solid service over the phone and in person.

8 de setembro de 2026
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Resposta da DFW Security®

Thank you so much Chris! We truly appreciate your business.

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