We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais
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We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Ver mais
A empresa respondeu
Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.
A empresa respondeu
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before t... Ver mais
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Ver mais
A empresa respondeu
Escrito pela empresa
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
2533 E Loop 820 N, 76118, Fort Worth, Estados Unidos

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Respondeu a 100% das avaliações negativas
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Ashlie and the team were extremely helpful in getting me setup with everything I needed. I had several questions and she was thorough and patient throughout the process.

Resposta da DFW Security®
We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right away and he got us up and running and did a system check while he was here. Great folks.

Resposta da DFW Security®
The Tech was very informative. Did a thorough job of taking care of the issue within a timely manner.
Service was excellent in diagnosing our issue, which resulted in a new and improved panel. Caleb the gentleman that did the installation, was so very nice, polite and knowledgeable.
Not to mention the affordability of DFW Security’s monitoring service. Great value !

Resposta da DFW Security®
I selected DFW Security over ADT because I've heard great things for years about them. Unfortunately, I Still have unresolved issues with my system. I'm just asking that DFW Security resolve these issues, because my parents rely GREATLY on their medical panic alarms due to their dementia diagnosis. The peace of mind I have knowing that these buttons are easily pushed to summon help during an emergency is indescribable. My siren inside the house still doesn't work (for audible burg/fire) and I would like to know how to resolve the 11 minute lag time (between alarm trigger and monitoring phone call.). I don't want to end our new relationship on bad terms, I have faith in DFW Security still. Can we work together to get these small issues resolved? My parents (some of the last of the best people in the world) are counting on you. Please help

Resposta da DFW Security®
Technician was friendly and helpful, issue was fixed in an efficient manner.

Resposta da DFW Security®
Everyone I spoke to was very polite and kind very knowledgeable of your whole system, professional quick response. The service team was also excellent. They were on time and called me a hour before time to let me get home .
Great tech that came to the house and hooked everything up

Resposta da DFW Security®

Resposta da DFW Security®
The CSR was very helpful and resolved my issue correctly and in a timely manner.

Resposta da DFW Security®

Resposta da DFW Security®
My technician went above and beyond. A long time problem was solved. Just great service.

Resposta da DFW Security®
Seamless process, excellent customer service, and great results. We are so glad we went with DFW security.

Resposta da DFW Security®
Employees are great but the company nickels and dimes you to death. My prior security company was much more affordable and transparent.

Resposta da DFW Security®
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge to me. The technician went thru the entire system when he arrived and checked everything, he didnt just replace the one sensor that had failed. Solid service over the phone and in person.

Resposta da DFW Security®
The technician was very quick, and I was able to make it to work without taking any time-off.

Resposta da DFW Security®
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