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DPT Antwerp Avaliações 

491
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I appreciated the time taken to explain to me as I went about searching for something. The lady helped me choose something that I’m very pleased with and the whole experience was wonderful.

Avaliado com 5 de um total de 5 estrelas

I've purchased from DPT many times over the years, both for myself and as gifts. What keeps me coming back is the beautiful designs, and good prices for real diamond jewellery. The staff are alwa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

大阪関西万博のベルギーパビリオン併設ショップで目にしたのですが、その時は購入しませんでした。 でも、その時に見たキラキラしたブレスレットが忘れられませんでした。 次の機会に万博ショップへ訪れた時は売り切れで、再入荷予定はないとのことだったので、DPT AntwerpのWEBショップで日本からでも購入できるか問い合わせをしました。 日本へはDPT Antwerpのシンガポール店の方が... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Mooie items, vriendelijk winkelpersoneel. 2de aankoop was een enkele oorsteker, net zoals mijn eerste aankoop in Antwerpen, maar bij thuiskomst merkte ik een kleurverschil, laagje goud is zeer dun op... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. Loja de Acessórios de Moda
  3. Designer de jóias
  4. Fabricante de jóias
  5. Joalheiro atacadista

Escrito pela empresa

DPT Antwerp, coming from 'Diamanti Per Tutti', designs dainty and refined diamond jewelry for real people and everyday life, just without the financial hangover. A diamond day, every day. Feel like a million dollars, without actually spending it. Made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 18 carat gilded, 925 Sterling silver, handset with natural and ethically sourced diamonds. As a certified member of the RJC, only the best quality possible from sustainable and honest suppliers is accepted. Born in Antwerp in 2013, rooted in a grand diamond heritage – DPT jewelry is now available all over the world. Thanks to retail stores, premium resellers, a global webshop and presence at airport shop-in-shops, onboard airlines and on premium cruises, DPT Antwerp reaches people from all walks of life everywhere.

affordable natural diamond jewelry

Escrito pela empresa

💎 100% natural & ethically sourced diamonds
All our diamonds are 100% certified real and natural. As a Responsible Jewelry Council certified member, we guarantee they are ethically sourced and conflict-free. We purchase exclusively from leading companies worldwide, in conformity with international conventions and the Kimberly Process.
💎 Natural gemstones
Aside from our natural diamonds, we work with beautiful natural semi-precious stones such as topaz, peridot, garnet, quartz, amethyst, and onyx, amongst others. In some designs, we use Akoya or natural baroque pearls.
💎 Finished to the highest standards
Our jewelry is made from precious materials and finished to the highest standards to ensure premium quality for everyday wear. 925 Sterling silver, handset with 100% natural and ethically sourced diamonds, gilded with 18-carat yellow or rose gold or protective white rhodium.

💎 2 year warranty

& lifelong aftercare service

As we believe in our quality, we are confident to offer a 2-year global warranty. Within 2 years of purchase, we offer free repairs due to tarnishing, breakage, and loss of gemstones and diamonds as a result of a manufacturing flaw.

Informações de contato

Promotion box for DPT Antwerp

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4,7

Excelente

O TrustScore é 4.5 de um total de 5

491 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(491)

61 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Grote keuze aan kwaliteitsvolle juwelen

Grote keuze aan kwaliteitsvolle producten. Makkelijk bestelproces en snelle levering

26 de agosto de 2025
logotipo da DPT Antwerp

Resposta da DPT Antwerp

Dag Kelly, dankjewel voor je fijne review. 💎 We wensen je heel veel plezier met je aankoop. Have a diamond day.

Avaliado com 5 de um total de 5 estrelas

Broad selection of jewellery at…

Broad selection of jewellery at economical prices and friendly customer service. My item was not in, so they ordered it and delivery was expected three weeks later but surprisingly came really fast in less then 3 days.

29 de julho de 2025
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Resposta da DPT Antwerp

Dear Jasmine, thank you so much for your kind review. 💎 We’re delighted to hear that your order arrived so quickly and that you’re happy with our service. Have a diamond day.

Avaliado com 5 de um total de 5 estrelas

Vriendelijke service....

Vriendelijke service..... niets is te veel

7 de agosto de 2025
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Resposta da DPT Antwerp

Dag Tonnie, dankjewel voor je review. 💎 Wat fijn om te horen dat je tevreden bent over onze service. Have a diamond day.

Avaliado com 5 de um total de 5 estrelas

Wat een aangename ervaring.

Een mooie ring gekocht.
Ik had een zeer vriendelijk verkoopster die mij met veel geduld en plezier mij heeft geholpen met mijn aankopen.
Ik merkte dat ze dit doet met veel passie. Is eerlijk als je om haar mening vraagt. Geen verkoopster dat gewoon iets wil verkopen.
Verder is het een prachtige propere winkel waar ik graag kom.

1 de agosto de 2025
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Resposta da DPT Antwerp

Hi Sandra, dankjewel om een review te schrijven. 💎 we zijn heel blij te horen dat je een fijne shopping ervaring hebt gehad. Geniet van je juweel & have a diamond day.

Avaliado com 5 de um total de 5 estrelas

Resolved

Awful customer service: I have been waiting for a response since the 12th June from this company and I am just being ignored. Since then, I have chased this up 5 times and no one is responding. Don’t be fooled into buying their jeweller. They won’t help if there is a problem.

UPDATE: The CEO of the company has personally resolved this issue. While I remain disappointed at how long it took for my complaint to gain traction, I appreciate that steps have now been taken to ensure the team has been briefed on responsiveness and accountability. I hope this leads to a smoother experience for future customers.

12 de junho de 2025
Avaliação não solicitada
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Resposta da DPT Antwerp

Hi Jennifer,

We’re very sorry to hear that you still feel let down. We want to assure you, as we have done in response to your previous two reviews, that we have addressed your messages and done our best to resolve your concerns, including offering a goodwill gesture as a sincere apology for the inconvenience caused.

We understand that this outcome may not have met your expectations, but please know that we have been in touch and are not ignoring your requests.

Warm regards,
The DPT Antwerp Team

Avaliado com 5 de um total de 5 estrelas

ZEKEL is very professional and…

ZEKEL is very professional and friendly. She was very helpful and patient during my 3 visits and gave good advice on the selection of my rings, in particular the sizing of the pinky ring. The other staff are also helpful too.

25 de julho de 2025
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Resposta da DPT Antwerp

Dear Chain Lai Ee, thank you for taking the time to write a review. 💎 We're happy to hear about your shopping experience. Have a diamond day

Avaliado com 5 de um total de 5 estrelas

Germ stone and diamonds

Enjoy shopping

22 de julho de 2025
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Resposta da DPT Antwerp

Dear Ang, thank you for leaving a review 💎 We're happy to hear you've had a good time shopping with us. Have a diamond day

Avaliado com 5 de um total de 5 estrelas

Ik zocht deze dolce mare ring al lang…

Ik zocht deze dolce mare ring al lang bij mijn bijhorende oorring en ketting. Het pakje was binnen de dag verstuurd en de ring zat heel mooi verpakt met een doosje en extra uitleg voor verzorging. Daarna....pakje openen..en instant love 😍🤩🌸

30 de junho de 2025
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Resposta da DPT Antwerp

Hi Ellen, dankjewel voor je review 💎 we zijn blij te horen dat je tevreden bent met je aankoop. have a diamond day

Avaliado com 5 de um total de 5 estrelas

Shoppen bij DPT is steeds een fijne…

Shoppen bij DPT is steeds een fijne ervaring! Mooie juweeltjes die mooi blijven, zelfs na jaren! Tijdloze designs, charmante ontvangst in de winkels en een prima onlineservice.

1 de julho de 2025
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Resposta da DPT Antwerp

Beste Davinia, dankjewel voor je review. 💎 We zijn blij te horen dat je een fijne ervaring hebt gehad. Have a diamond day

Avaliado com 5 de um total de 5 estrelas

Enquiry.

Hi, I bought a ring at Takashimaya mall, 29/6.
I realised the ring has 2 small scratch marks.
Can I bring back next Saturday to Taka mall to let the sales staff examine?

29 de junho de 2025
logotipo da DPT Antwerp

Resposta da DPT Antwerp

Dear Yap,

Thank you for reaching out and letting us know. We're sorry to hear about the scratch marks on your ring.

Please feel free to bring it back to our Takashimaya store. Our sales staff will be happy to take a look and assist you further. We’ll do our best to resolve this for you.

Have a diamond day.
The DPT Team

Avaliado com 5 de um total de 5 estrelas

Customer service was very friendly

Customer service was very friendly, responsive, and made the process smooth from start to finish. Thanks to her

18 de junho de 2025
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Resposta da DPT Antwerp

Dear Essam, thank you for taking the time to write a review 💎 we're happy to hear you're satisfied with your shopping experience. Have a diamond day

Avaliado com 5 de um total de 5 estrelas

Zeer ruime keuze

Zeer ruime keuze, tevreden over de snelle verzending!

12 de junho de 2025
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Resposta da DPT Antwerp

Hi Paulien, bedankt om een review te schrijven 💎 we zijn blij te horen dat je tevreden bent met onze verzending. Have a diamond day

Avaliado com 5 de um total de 5 estrelas

Top jewelry

Loved everything about dpt in Antwerp. I got a ring, and pendant. The designs are amazing, and the store, and the wonderful team too. Beautiful pieces and a truly special experience. Can’t wait to come back!

13 de junho de 2025
logotipo da DPT Antwerp

Resposta da DPT Antwerp

Dear Evelyn, thank you for taking the time to write a review. 💎 We're delighted to hear you're happy with your shopping experience and your new jewelry. Have a diamond day

Avaliado com 4 de um total de 5 estrelas

Great job👍

I have bought a”Double Fusion Ring” & a pair of white/golden ear-ring which become my daily accessories because of their shining and unique design. I am so happy to own the products of dpt. When I learnt that shops will be closed,I just feel so disappointed. Hope we will meet again in HK. Actually,I would like to thank for your staff’s great job and their enthusiasm❤️Good Luck and All the Best😍

12 de junho de 2025
logotipo da DPT Antwerp

Resposta da DPT Antwerp

Dear Celina, thank you for taking the time to write a review. 💎 we're delighted to hear you're happy with your new jewelry and we're excited to inform you that we will still be available to you online at www.dpt-antwerp.com. thank you and have a diamond day

Avaliado com 5 de um total de 5 estrelas

The service staff was very helpful and…

The service staff was very helpful and offered insights on which is a better gift!

9 de junho de 2025
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Resposta da DPT Antwerp

Dear Benjamin, thank you for writing a review 💎 We're delighted our team was able to assist you in picking out a gift. Have a diamond day, every day.

Avaliado com 5 de um total de 5 estrelas

Shop assistant is very helpful in…promoting your merchandise.

Shop assistant is very helpful in promoting your merchandise. I ended buying 8 items.
Congrats to have such attentive staff working for the company.

5 de junho de 2025
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Resposta da DPT Antwerp

Dear Yini Jim, thank you for writing a review 💎 We're delighted to hear you're happy with our team. Have a diamond day, every daty.

Avaliado com 5 de um total de 5 estrelas

The sales lady provided great…

The sales lady provided great recommendations when I was awed at the jewelry that sparkled at my eyes, and almost wanted to buy everything :)

I lost one earring backing and she was so kind to give me a complimentary spare. Thank you.

3 de junho de 2025
logotipo da DPT Antwerp

Resposta da DPT Antwerp

Dear Angela, thank you for taking the time to write a review. 💎 We're happy to hear you adore our sparkle. Enjoy your new jewelry and have a diamond day.

Avaliado com 5 de um total de 5 estrelas

Takashimaya DPT on 31 May’25

I went to Taka DPT in March and revisited again 2 days ago. And the salesperson Zekel remembers me and remembers exactly what I bought before. She delivered great service after my purchase and asked whether I want to clean my current DPT jewelleries I wore that day. Extremely satisfied with her service.

31 de maio de 2025
logotipo da DPT Antwerp

Resposta da DPT Antwerp

Dear Lisa, thank you very much for taking the time to write a review and supporting us 💎 we're happy to hear about your wonderful experience. have a diamond day

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