Ding Dong Dim Sum Avaliações 

171
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered a vegan box for my son's 16th birthday (we are all vegetarian) and received the Family go to box which contains char siu buns, chicken skewers, pork dumplings, chicken gyozas. I emailed the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic! This little box of magic brought the taste of Hong Kong to my kitchen in the Highlands! Excellent communication regarding my delivery which, as we live nearly 1,000 km away... Ver mais

Avaliado com 5 de um total de 5 estrelas

Loved the ease of the website, clear communication re delivery and our box arrived early ahead of our family meal! Such a well thought out experience that was a fabulous mid week treat. We particularl... Ver mais

Avaliado com 5 de um total de 5 estrelas

DingDong provide superb quality at a reasonable price. We’ve ordered numerous times for ourselves and also sent these dim sum as gifts for people. The selection is great and quantity perfectly judged.... Ver mais

Detalhes da empresa

  1. Fornecedor de Produtos Alimentícios

Escrito pela empresa

Ding Dong Dim Sum delivers a prepared, ready to cook dim sum meal to your door, along with a biodegradable steamer, taking all the hard work out but leaving all the fun in.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

171 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(171)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The dumplings etc were very very tasty

The dumplings etc were very very tasty. We loved all of it.
The steamers were a god send. The instructions clear and accurate.
Nice that the packaging was thoughtful and caring for the environment.
We will definitely be ordering again. Have recommended Dingdongdim sum to friends and family.

12 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My 5th purchase in the past year

My 5th purchase in the past year, which says it all really. Not cheap, but a wonderful and special treat. I bought 2 'extras' this time, as we'd invited my daughter to join us. The box for 2, plus the extras were plenty and she loved the meal as much as we did. Really special and tasty restaurant quality food. One small problem was the lower steamer tray collapsed 5 mins I to the first steaming. After a moment's panic we stapled a piece of folded card between the tear, then stabilised the whole thing by using 4 wooden clothes pegs to keep it in place on the metal saucepan. It worked!

30 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful Dim Sum

Wonderful Dim Sum, restaurant quality if not better. Great fun to cook, simple, easy to follow instructions, great delivery and customer service. Excellent experience from start to finish! Will be ordering again :)

2 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Divine Dim Sum .

This is an absolutely wonderful company. The Dim Sum are divine and better than some restaurant quality dim sum I have had over the years. I have ordered a few times from Ding Dong Dim Sum and cannot fault anything about the company. From the excellent communication , the delivery in packaging that keeps the dim sum frozen/fresh until you receive them, the flavours and also the choice- I have never found anything that I could fault or criticise.

There are sublime dips that come with the dim sum and you d be surprised how much flavour they pack into the slaw ingredients. I tend to go for the dim sum favourites and there isn't a single weak dumpling/bun in the kits . I have steamers at home so I love the fact the company has also introduced the dim sum only ranges - their own steamers do exactly what they are meant to do and are robust enough that I have used them again - everything is well explained and convenient .
Each mouthful is a total joy ! They make me happy and coming home to the parcels makes even the bleakest of days better .

24 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delicious at home.

The food arrived as promised and packed beautifully.
The instructions were clear and simple. All the Dim Sums were great. Usually we go to Yauatcha for C hinese and Roka for Japanese but with this quality - one can enjoy a home experience anytime. Pity the menu is not bigger to include Venison puff or other baked delights.

1 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ding Dong DAMN!!!!!

Ding Dong - DAMN!!!!
Amazing! What else can we say! Beautiful packaging, stunning quality - leaves your taste buds wanting more!!!
Thank you so much!

2 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ding dong delicious!

Delicious food and lots of it, delivered in plenty of time. I will use again, and anyone thinking about trying ding dong dim sum should do so. Highly recommended.

25 de abril de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great Dim Sum birthday dinner

Good delicious food received on time. Very helpful staff handled an enquiry with courtesy and very helpful.
Easy to prepare and cook the Dim Sum as there are clear and concise instructions

4 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic

Absolutely fantastic!
This little box of magic brought the taste of Hong Kong to my kitchen in the Highlands!
Excellent communication regarding my delivery which, as we live nearly 1,000 km away took just a little longer!
Great fun to prepare. Very simple prep with fabulous instructions making you feel like a domestic goddess when you serve the meal!
Many thanks from a very happy dumpling!

2 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Laced with MSG

A delicious meal, followed by a TERRIBLE night!
My husband and I ordered the favourites box for a special meal, and enjoyed the experience after getting 3 kids in bed.
Then we both felt weird and drifted in and out of sleep, I totalled about 3 hours 😬. I felt buzzy and delerious and didn’t know what was wrong. In the morning my husband described his night and had felt exactly the same.
Our immediate thought was that the food must have had MSG in it as we had experienced this years ago after a Chinese takeaway. I was doubtful though as Ding Dong Dim Sum is marketed as a reputable company and has a price tag to match. However, a quick Google of the ingredients listed MSG in all the sauces!!!! Initially we thought it was just the sauces, but then realised it was listed as an E-number in every dim sum too :-0. I found this somewhat sneaky.
We had to drive 3 hours home from our holiday the following morning feeling thoroughly unrested and a bit annoyed.
If you suffer the effects of monosodium glutamate DO NOT buy this product. I will be warning my friends of this company.

27 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Lovely treat

Delicious and easy to prepare. I would like to refuse the steaming baskets as I already have bamboo ones, so they are a waste of resources - but can't find a means to do this in the ordering process. Any chance of adding a selection of 'no baskets' - before my next order?

19 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yum, delicious food

So impressed. The food was fantastic and it was a really nice experience preparing it as a family. It will become a regular treat day order I think.

16 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely delicious

Absolutely delicious! Taste as good as what you get in China Town. Was easy to follow and really tasty, will definitely be ordering again.

15 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Shocking customer service

Shocking customer service! I ordered a box for Valentine’s Day to be delivered on the Friday before. I placed the order two weeks in advance so they had plenty of time to arrange delivery. They contacted me on the Thursday (day before delivery) to say that because we had a highland postcode our delivery would not arrive until the Saturday. They asked us how confident we were that we could receive deliveries on a Saturday. We have parcels delivered on weekends all the time so didn’t think it would be a problem. The delivery didn’t arrive until Monday at 3:30pm by which point the food was spoilt. When I contacted them about the issue they offered a 20% refund and told us it was our fault for agreeing to a Saturday delivery. Perhaps if they had realised they should have dispatched our on the Wednesday instead of the Thursday we wouldn’t have had this issue.

15 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Awful customer service

I ordered the favourite box and two extra pork buns. For some reasons when paying I was not charged for the extra pork buns order, for which I was unaware as my order confirmation clearly stated that I had ordered the extra buns and I instead paid a delivery charge.

I have a toddler and all meals for two we order an extra side and split three ways. When the order arrived we did not receive the pork buns. Therefore we did not have enough food to feed the family. We spent over £40 and was left hungry.

I emailed the company to advise of the situation. Whilst I appreciate I did not pay for the pork buns, I was none the wiser to this, as I said I had instead paid a delivery charge and my order advised the extra buns was placed. The company was extremely rude when I engaged them and did not appreciate that whilst their system errored out, I was left with not enough food to feed my family, yet paid £40.

The company advised they could send me the buns on a different night (fours days later) if I paid for them and they would wave the delivery fee. This obviously didn’t help the fact my family was left hungry… getting two buns at full price four days later doesn’t really help here. I therefore refused this offer.

Consequently be careful using this company. If their system errors out. Your impact is not a problem or concern to them!!! I would not use this company again!!!

18 de janeiro de 2022
Avaliação não solicitada

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