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Dining Solutions Direct Avaliações 

294
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Produtos Alimentícios
  2. Loja de Alimentos Congelados
  3. Serviço de encomenda de comida online

Escrito pela empresa

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Escrito pela empresa

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

294 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(294)

275 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Re Mike5176

Re Mike5176

The wagu burgers were absolutely fantastic and the service with the presentation was second to none

Will be a customer for life with the range of food you offer

Thank u

1 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Andy is a very helpful and friendly…

Andy, agent 1513, is a very helpful and friendly person.
If needed, he will drop by on a phone call from us otherwise he will drop by as planned.
A very good variety of food products.

14 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much for the kind words! We're delighted Andy's friendly, flexible approach - whether it's a quick phone call or a planned drop-by - has worked well for you, and that you're enjoying the variety on offer. We really appreciate your support and look forward to seeing you again soon!

Avaliado com 4 de um total de 5 estrelas

The selection of products is impressive…

The selection of products is impressive but the volume in each box is such that each represents a significant outlay.
From a marketing point of view half boxes would sell very well, even if slightly marked up.
In short therefore: Expensive but of high quality.

8 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you for such a thoughtful review! We're glad the quality is really coming through, and we love the half-box suggestion - that's exactly the kind of feedback that helps us improve, so we'll be sure to pass it on to the team. Thanks again for your support!

Avaliado com 5 de um total de 5 estrelas

Fantastic!

Fantastic customer service and great selection, love the direct to door high quality food! Moon is such a gem too!

6 de julho de 2026
Avaliação não solicitada
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Resposta da Dining Solutions Direct

Thank you so much, Molli! We're delighted you're enjoying the direct-to-door quality and that Moon has made such a great impression. We really appreciate your kind words and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Excelent food & agent

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will always arrange to come back when convenient. The food is always of excelent quality with a great variety of meats with clear labeling and cooking instructions. It is a joy to do business with DSD and Martin

5 de julho de 2026
Avaliação não solicitada
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Resposta da Dining Solutions Direct

Thank you so much, Alan! We're delighted Martin's cheerfulness, knowledge and flexibility have made such a difference over the past 15 years, and that the labelling and cooking instructions have been helpful too. We really appreciate your continued loyalty and look forward to many more years!

Avaliado com 5 de um total de 5 estrelas

Very polite guys asked if I would like…

Very polite guys asked if I would like to buy quality fish and meat. Their van was well equipped and clean. They showed me a range of frozen foods. I chose swordfish and at no time was I under pressure to purchase. The fish I purchased is delicious and I will buy from them again.

6 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much, Sheilah! We're delighted you enjoyed the swordfish and that our team gave you a relaxed, no-pressure look at the range. We look forward to welcoming you back again soon.

Avaliado com 4 de um total de 5 estrelas

Very nice man Very persuasive

Very nice man Very persuasive, bought 2 boxes, food looks good, interesting to try before committing to state taste and quality, very expensive would be better if boxes was cheaper and not so many items in a box

9 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you, Jeanette! Glad you enjoyed meeting our rep and trying the food. Really useful feedback on pricing and box sizes too - we'll pass it on, as we know flexible, smaller options make it easier to try new things. We hope you'll give us another go.

Avaliado com 5 de um total de 5 estrelas

This is a must try

This is a must try! Simply the best food! Minted lamb is my favourite! John is just great to deal with! 👍

9 de julho de 2026
Avaliação não solicitada
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Resposta da Dining Solutions Direct

Thank you so much, Joy! We're delighted the minted lamb has become a favourite and that John has made dealing with us such a pleasure. We really appreciate your kind words and look forward to seeing you again soon!

Avaliado com 5 de um total de 5 estrelas

Good food reliable and punctual timing…

Good food reliable and punctual timing on delivery.

10 de abril de 2026
Avaliação não solicitada
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Resposta da Dining Solutions Direct

Thank you, Jonny! We're pleased the food and delivery timing have been reliable for you. We appreciate your support and look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

The food is excellent we have enjoyed

The food is excellent we have enjoyed . The fish, the meat and the desserts!
The service from Martin the rep who appears just at the right time when we need to replenish with a lovely smile and very good advice. A big thank you to him.
Sheila and Pete

23 de junho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much, Sheila and Pete! We're delighted you're enjoying the fish, meat and desserts, and that Martin always seems to appear right when you need to restock, with a smile and great advice too. We'll be sure to pass on your thanks to him. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Ionut is always very friendly and…

Ionut is always very friendly and professional and the Dining Solutions Direct
Products are fantastic, tasty and good value. We have been buying from Dining Solutions Direct for some years now.

8 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much, Debbie, for your continued support over the years! We're delighted Ionut is always so friendly and professional, and that you find our products fantastic, tasty and good value. We really appreciate you.

Avaliado com 5 de um total de 5 estrelas

Very highly recommended!

We know the person who delivers this company's excellent food to us as John the Fish Man. It's always a pleasure to see him, not just because of the great food he offers but also because he is so positive, upbeat, interested and enthusiastic. He remembers what we like and don't like and always has new recommendations for us to try.
So we get the benefit of varied, excellent quality food products alongside exceptional service.
I can't recommend Dining Solutions and John highly enough.

8 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Hi Simon,

Thank you so much for your fantastic review and recommendation.

We’re delighted to hear how much you enjoy the food and the service you receive from John, or as you know him, John the Fish Man.

It’s great to know he remembers your preferences, brings new recommendations, and makes each visit such a positive experience.

Thank you again for choosing Dining Solutions Direct and for your continued support. John will be thrilled with your kind words.

Avaliado com 5 de um total de 5 estrelas

Quality of food is excellent

Quality of food is excellent, the service from Martin 4000 is second to none, always happy and helpful,will definitely continue to use

8 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Hi Stephen, thank you for your great review. We’re really pleased to hear you’re enjoying the excellent food quality and that Martin 4000 continues to provide such helpful, friendly service. We really appreciate your continued support.

Avaliado com 5 de um total de 5 estrelas

We’ve been using DSD for a very long…

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buying frozen fish, but now we purchase a variety of frozen foods such as turkey crown, beef joints, chicken Kiev, squid etc, but the one item we always buy exclusively from him are the king prawns, which are just fantastic. However, we find all the products to be top quality, and we’ve never been disappointed. John is a very hardworking and nice person, who is always willing to go out of his way to help us if we need something urgently.

7 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Hi Tudor, thank you for such a fantastic review and for being loyal customers for so many years. We’re delighted to hear that John has looked after you so reliably and with such friendly service throughout that time. It’s great to know you enjoy such a wide variety of our products, especially the king prawns. We’ll make sure John sees your kind words, and we really appreciate your continued support.

Avaliado com 5 de um total de 5 estrelas

Excellent quality.

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery from Martin 4000.

4 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Hi Debbie, thank you for your excellent review. We’re really pleased to hear you enjoy the quality of our fish, meat and wider range, and that Martin 4000 provides such great service. We really appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Great product range, great service

We've been enjoying Dining Solutions Direct products for several years now, particularly the great range of fish. Martin offers a brilliant service, delivering to us within a couple of days of a text message. So easy and efficient.

5 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much, Martha! We're delighted to hear you've been enjoying our fish range over the years, and that Martin's quick, efficient service - delivering within a couple of days of your text - has made things so easy. We really appreciate your kind words and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Delicious food easy to cook.

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he shows us the delights of his van. There is no pressure to buy and we’re always happy to stock up the freezer with the delicious food. Invariably we purchase our favourites, butter milk chicken - just perfect, and steak and ale pies - real comfort food! Occasionally we try something different and are not disappointed. Thank you DSD and Martin for making life a little easier.

Reading other reviews, I note that some people have problems fitting the boxes into their freezers. I take the contents of the box, in their bag, out of the box then tear off the instructions from the box and put it in the bag. It now takes up much less room in the freezer. Hope this helps.

4 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much for such a wonderful review, and for sharing your freezer tip - that's really helpful and we'll pass it along! It's lovely to hear Martin has been such a warm, welcoming face at your door for 17 years, and that the buttermilk chicken and steak and ale pies have become firm favourites. Thank you for your loyalty - we look forward to seeing him at your door for many more years to come!

Avaliado com 2 de um total de 5 estrelas

Tonight we had the cod witch was so…

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be ordering any more

4 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you for letting us know, Angie, and we're really sorry the cod didn't live up to expectations - that's not the experience we want you to have. We'd like to make this right, so please do get in touch with us directly so we can look into it. We hope you'll give us another chance.

Avaliado com 5 de um total de 5 estrelas

Food review

Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!

4 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you, Alice! So pleased to hear you loved the southern fried chicken and that Aaron looked after you so well - great value with generous portions is exactly what we aim for. We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Martin Lahe’s arrival with all the…

Martin Lahe’s arrival with all the delicious food is a life saver especially at the start of the school holidays. Thoroughly recommend Dining Solutions. Penny Jarvis

4 de julho de 2026
Avaliação não solicitada
logotipo da Dining Solutions Direct

Resposta da Dining Solutions Direct

Thank you so much, Penny! We're so glad Martin's visits and our food have been such a help, especially with the school holidays upon us. Thank you for the lovely recommendation - we look forward to seeing you again soon!

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