The selection of products is impressive but the volume in each box is such that each represents a significant outlay. From a marketing point of view half boxes would sell very well, even if slightly... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Ver mais
A empresa respondeu
We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver mais
A empresa respondeu
Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de Produtos Alimentícios
- Loja de Alimentos Congelados
- Serviço de encomenda de comida online
Escrito pela empresa
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Escrito pela empresa
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Informações de contato
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Reino Unido
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Excelente
294 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delicious food
Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
31 de maio de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Hi Heather,
Thank you so much for your lovely 5-star review. We’re really pleased to hear you enjoyed the food, the flavour, the portion sizes, and the quality.
It’s also great to know our rep was friendly, knowledgeable, and helpful with cooking advice. We really appreciate your support and look forward to serving you again.
High quality product
High quality product. Really professional experience, Moon was a very likeable guy and knew his products very well.
27 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you, Stephen! We're delighted to hear you had such a great experience. Moon really does know his products inside out, and it's wonderful to hear that his warm, professional approach comes through so well. We look forward to seeing you again soon!
Go on.. treat yourself!!!
If you are looking for “Supermarket” grade then go elsewhere. This food is premium quality and worth every penny. Our local rep David is always great for inspiration on what to try next. Excellent service in the Basingstoke area!
16 de maio de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Adam, you've absolutely nailed it - thank you! Premium quality is exactly what we're here for, and David will be thrilled to read this. He loves helping customers discover brilliant new things to try. We'll make sure he hears your kind words - and thank you for the fantastic recommendation!
Very friendly and informative sales…
Very friendly and informative sales representative. Not pushy at all. Knew the products and sources well. We are in the South West patch.
27 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you so much for the lovely review, Austin! We're really pleased to hear our representative made such a great impression — friendly, knowledgeable and not pushy is exactly what we aim for. We hope you enjoy your food and look forward to seeing you again in the South West!
Ryan was great
Ryan was the most helpful "saleman" we have every come across, not pushey, very knowlegble and fun to do business with we are very happy withour purchase and look forward to more food in thebfuture
26 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you so much for your wonderful review, Jeffrey! We're delighted to hear that Ryan made such a great impression — he truly is a fantastic member of our team. We hope you enjoy every meal, and we look forward to bringing you more great food in the future!
David and Caspar were polite and…
David and Caspar were polite and listened to what I was interested in buying and based on that advised me of which products might be of interest.
23 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you so much for your kind words, Maria! We're really pleased to hear that David and Caspar took the time to listen and help point you in the right direction — that personal, attentive approach is something we genuinely care about. We hope you're enjoying your products and we look forward to seeing you again soon!
Friendly and knowledgeable .
Friendly and knowledgeable .
Good selection of products, however I do prefer plain and not pre seasoned. That's only because I make my own seasoning
22 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for your lovely feedback. We’re really pleased to hear you found us friendly and knowledgeable, and that you liked the selection of products.
We completely understand your preference for plain products, especially if you enjoy creating your own seasoning at home. We do offer a range of options, and your feedback is very useful as we continue developing the range.
Thanks again for taking the time to leave a review. It’s much appreciated.
Good value.
As a single pensioner, five boxes of fish products has completely filled my freezer and provided me with many weeks’ worth of good food at reasonable prices.
21 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you so much for your lovely review, Margaret! We're really pleased that the fish products have kept your freezer well stocked and provided such great value over the weeks ahead. Making quality food accessible and worthwhile is exactly what we aim for, and it's wonderful to hear it's hitting the mark. We hope you enjoy every meal!
Ryan is excellent
Ryan is excellent! He’s efficient and always gives great recommendations!
20 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for the wonderful review, Dr Asratova! We're so pleased to hear that Ryan has been efficient and given you great recommendations - that personal, knowledgeable service is something we take real pride in. We'll make sure Ryan hears your kind words. We look forward to seeing you again soon!
Excellent produce from Dining Solutions…
Excellent produce from Dining Solutions Direct. I have been buying my mixed meat box for several years now. Highly recommend the Coquilles St Jacque too.
Andy (my rep 1513) pops round every 3 months and always has time for a friendly chat. Always happy and cheerful even when it is cold and raining! Thank you for a great service and scrumptious produce.
16 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you so much, Samantha! It's wonderful to hear that you've been a loyal customer for so many years and that the mixed meat box keeps delivering. The Coquilles St Jacques are a real favourite - great choice! Andy will be really pleased to read this - we'll make sure he sees it. We look forward to many more visits!
The products undoubtedly look and…
The products undoubtedly look and probably are very good quality. A young lad quietly spoken came to the door. He seemed quite nervous and had a script to speak. I went to the van and the real fast talking lad took over. He. Showed me everything very professionally. He was pleasant and personable. But I did feel obliged to buy something and ended up buying stuff for my bbq despite me telling him several times I didn’t have freezer room and couldn’t afford to bulk buy. I ended up spending £100 which I really don’t want to spend. Good sales? Or pressure selling?
19 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for taking the time to leave a review, Liz. We're really sorry to hear that you felt pressured during your visit - that is absolutely not the experience we want our customers to have. We take feedback like this very seriously and will be looking into it. If you'd like to discuss your order or have any concerns, please don't hesitate to get in touch with us directly. We'd love the chance to make things right.
excellent service in explaining the…
excellent service in explaining the different products on 18/6.
2 beautiful meals over the last 2 nights - the angus beef pies and the salmon. Excellent quality - very tasty
19 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you, John! The Angus beef pies and salmon are both fantastic choices - so glad they hit the spot over the last two nights. It's great to hear you had such a good experience on the 18th. Hope you enjoy everything else too!
Ryan was great
Ryan was great. Brilliant service. Great food!
19 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you, Carly! We'll pass your kind words on to Ryan - he'll be really pleased to hear this. So glad you're enjoying the food!
a great product enjoyed it( haddock fillets)
a great product enjoyed it very much
17 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you, Peter. We’re really pleased to hear you enjoyed the haddock fillets so much. We always aim to provide great-quality products, so your feedback is much appreciated.
Very cheerful and knowledgeable…
Very cheerful and knowledgeable salesman, wasn't pushy but gave me time to think and decide. Bought one box and cooked some tonight - really good quality and excellent flavour.
13 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you, Lesley. We’re really pleased to hear you had such a positive experience and that our salesman gave you the time and space to choose without any pressure.
It’s great to know you enjoyed your first box and found the quality and flavour excellent. We really appreciate your feedback and hope you enjoy the rest of your order.
Nice salesman not fab product.
The salesman was nice and he was training someone, not really a problem with the salesperson. But I think the product wasn’t up to my standard and expectations. I think I make better fishcakes and the haddock wasn’t very flavoursome. Hence 3 stars.
12 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for your feedback. We’re pleased to hear you had a positive experience with our salesman and that the training visit did not affect the service you received.
We’re sorry to hear that the products did not meet your expectations, particularly the fishcakes and haddock. We always aim to provide high-quality food with great flavour, so we’re disappointed that this was not your experience on this occasion.
Your comments are really useful and will be passed back to the team for review. Thank you again for taking the time to share your honest feedback.
Great quality and very friendly guy.
15 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for your lovely review. We’re really pleased to hear you enjoyed the quality of the food and had a friendly experience. We really appreciate your support.
Tom was courteous and patient16
Tom was courteous, personable and spent time showing us the products. He was also very patient and waited while we assessed the freezer space available. We have not yet had the opportunity to try the chicken and king prawns we bought, but they looked very good.
16 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for your lovely review. We’re really pleased to hear that Tom was courteous, personable and patient while showing you the products.
We hope you really enjoy the chicken and king prawns when you get the chance to try them, and we very much appreciate your support.
Tasty haddock florentine
I enjoyed the haddock florentine. A nice piece of tasty fish with a delicious sauce. What makes it special is that the coating didn’t become soggy or burnt thanks to the freezing method, it remained crisp. Thank you David
30 de maio de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you, Christopher, for your lovely review.
We’re really pleased to hear you enjoyed the Haddock Florentine and that the fish, sauce and crisp coating all hit the mark. That’s exactly what we aim for with our freezing method, quality food that cooks properly without losing texture or flavour.
David will be delighted with your kind words. Thanks again for your support.
Cagdas visited our house today and…
Cagdas visited our house today and talked / showed us through all the different products on offer. He was very polite, very professional and knowledgeable about everything. Very impressed and we’re looking forward to trying out our first purchase!
13 de junho de 2026
Avaliação não solicitada
Resposta da Dining Solutions Direct
Thank you for your kind review, Paul.
We're delighted to hear that Cagdas provided such a professional and informative experience. We pride ourselves on offering knowledgeable advice alongside our range of quality products, so it's great to know he made such a positive impression.
We hope you thoroughly enjoy your first purchase and look forward to serving you again in the future.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.