Stay away from this company, ordered a product and paid next day delivery and it didn’t arrived. Now they say will arrive in a week; dismal customer service. It’s frustrating paying for a service when... Ver mais
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Veja o que dizem as avaliações
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Ver mais
A empresa respondeu
Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Ver mais
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Ver mais
A empresa respondeu
Detalhes da empresa
- Comércio online
- Fornecedor de Peças para Eletrodomésticos
- Loja de Balcões
- Loja de utensílios de cozinha
- Revendedor de Produtos Residenciais
Escrito pela empresa
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Informações de contato
1 Birmingham Road, B71 4JH, West Bromwich, Reino Unido
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service and great prices really…
Great service and great prices really nice would defiantly recommend

Resposta da Direct2Publik - Home & Garden
Polite nice people

Resposta da Direct2Publik - Home & Garden
800w halogen portable heaters
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for cold mornings to get ready for work rather than putting central heating on. Unfortunately, one of the bulbs has blown. Contacted the supplier, with an attached picture. I was contacted 36 hrs later asking if I wanted to buy replacement bulbs. I possibly thought the 3 month warranty would cover this. So be aware.

Resposta da Direct2Publik - Home & Garden
Great service from order to delivery…
Great service from order to delivery 1st class

Resposta da Direct2Publik - Home & Garden
Great service
Great service, easy transaction, will def go back

Resposta da Direct2Publik - Home & Garden
What a waste of space their customer…
What a waste of space their customer services are, they are appalling, their website says, and I quote, "our customer service is top priority" clearly not if you have a problem with their couriers being dishonest, they are slow to reply and then on the 3rd contact want you to fill in a meaningless form, why should I do their work for them. The Courier posted a photo of my parcel apparently going through my letterbox, if he had actually shoved it through I would have it wouldn't I, there are only the 2 of us here and we both came home together to NO parcel, despite it showing as delivered. This Company couldn't care less, don't believe their slick website.

Resposta da Direct2Publik - Home & Garden
Scam site takes your money doesn’t…
Scam site takes your money doesn’t refund …..

Resposta da Direct2Publik - Home & Garden
Would never purchase from here again as…
Would never purchase from here again as I bought my items they then send them and u receive all notifications. Then they cancel your order and get the courier to return it meaning you never receive an order then they message and say u will be refunded it’s a bad batch and u don’t get refunded. I’ve now missed the Boxing Day sales to buy more advent calendars . Avoid if u can

Resposta da Direct2Publik - Home & Garden
Only received half my order,was unable…
Only received half my order,was unable to track it as tracking just said waiting to be shipped.Received a message to say sorry but has been delayed due to shipping.Had no reply for 3 days now and no word of what's going on.I have asked for a refund but no reply.It's really a very poor service and not one I would recommend people use.

Resposta da Direct2Publik - Home & Garden
great bit of kit at a great price
The kit arrived by courier next day as promised, at first glance the poles appear flimsy but are suitable for the task and function perfectly, i now have lovely clean upper floor windows!

Resposta da Direct2Publik - Home & Garden
Bought some clothes airers
Bought some clothes airers that was quick an easy to do. We was kept up to date when it was ready for dispatch and sent a link for Evri. When delivered one of the airers was damaged and we WhatsApp with photos to show damage. No answer so we phone and managed to speak to someone who sorted it out and sent a replacement. Only comment I would make they need to look at there WhatsApp message because I sent 2 messages both was not seen so never got replied. So doesn't look good from a customer's point of view.

Resposta da Direct2Publik - Home & Garden
I would AVOID this company
I was told to return ebay Order Number: 03-13390-12884 to you and I have also messaged you a few times now as I used Royal Mail Tracked 24 Service. The Royal Mail tracking number is: MZ386443094GB. The return item has now been delivered and I am still waiting for the refund to be processed and I am not waiting any longer for it. They are very ignorant and will not answer a single message. I am now contacting trading standards and will be going to small claims court

Resposta da Direct2Publik - Home & Garden
you did'nt deliver said mugs just sent money back
you did'nt deliver said mugs sent money back no explation or apolagey no infomatiom zilch.

Resposta da Direct2Publik - Home & Garden

Resposta da Direct2Publik - Home & Garden
Excellent communication and price.
Excellent communication and price.

Resposta da Direct2Publik - Home & Garden
Great prices great customer service…
Great prices great customer service will use again

Resposta da Direct2Publik - Home & Garden
Good quality stuff
Nice and Rapid reply, good quality trash bin.

Resposta da Direct2Publik - Home & Garden
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