I too ordered some perfume three weeks ago - still not received, but they have today replied to my email to say it has been delayed in the post. Hopefully this will arrive soon but whether it i... Ver mais
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Veja o que dizem as avaliações
I would give -5 if I could. An appalling company. I have been 6wks trying to get a refund for damaged goods received which I returned immed with DBs promise to refund money and postage. They stipula... Ver mais
Hello. Where is my order WEB595727 that was paid for more than 20 days ago and we never received it - in addition to that you provided a false tracking number that does not show any movement sinc... Ver mais
Followed return instructions to Directbeautique for a suspected faulty product. Had to pay £5.49 for Signed postage to do so. They ignored all communications, no refund. I suspect they will se... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Our Mission at Direct Beautique is to bring you the latest fragrances and cosmetics are great discount prices, providing top service along the way. We have a range of over 7000 products from all the high end fragrance and cosmetics brands and we are adding hundreds of new products weekly. We take online shopping security and your security very seriously. Which is why we are proud to guarantee a safe & secure transaction by using the latest SSL checkout system; this is the same system employed by Amazon, working to the same security level used in online banking. You can be sure to have peace of mind when buying online with Direct Beautique. We have teamed up with Visa and Master Card to offer our customers Visa Verified and Master Card Secure which works in the same way as chip and pin. We have had hundreds of thousands of happy customers over the years, many of them returning again and again. Bringing our customers huge savings!
Informações de contato
79 Dartmouth Road, NW4 3HY, London, Reino Unido
- 0845 544 1512
- enquiries@directbeautique.co.uk
- directbeautique.co.uk
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I was very unhappy with my purchase
I was very unhappy with my purchase. I had a very unpleasant experience. I do not recommend them at all!
Not to be trusted
My goods arrived late. I had paid for next day delivery (£5.99) but this did not happen and they arrived too late. I have requested a refund of the postage but no response. They are not to be trusted.
NOTHING ARRIVED AND LOST MY MONEY
I ordered some perfume at the end of March 2022. Payment and despatch were confirmed beginning of April 2022 ..... but nothing arrived.
Their phone number will not connect, they have not responded to my emails asking where my order is.
MY ADVICE IS DO NOT ORDER FROM THIS SITE!
I HAVE REPORTED THEM TO ACTION FRAUD AND HAVE A CRIME NUMBER.
I STRONGLY RECOMMEND YOU DO THE SAME TO GET RID OF THESE MONEY THEIVING BARSTEWARDS.
Do NOT use this Company
Do NOT use this Company. My order has never arrived and despite emailing and messaging countless times I have never heard anything. Don’t even try to call- you cannot get through. Will be taking this further !!!!!
Stay away from this sham company
Stay away from this sham company. Knew something was wrong, when they gave me a false royal mail tracking number. Do not use... YOU WILL LOSE YOUR MONEY
ZERO STARS! TOTAL SCAM
Would give zero stars if i could. Total scam. Placed an order and it never arrived. Emailed them and never got a reply. To contact them by phone it's a premium number and they've already had enough money from me for nothing as it is
Poor packaging leads to damaged item
We ordered a powder compact that had a mirror inside. The item arrived smashed, due to their inadequate packaging. It came via an Amazon order and Amazon passed the issue back to Direct Boutique who failed to respond or provide a refund. I complained to Amazon, who issued an immediate refund but it would seem Direct Boutique have no interest in dealing with their inadequate sevice.
I received a fake perfume (Paco Rabanne…
I received a fake perfume (Paco Rabanne - Olympia). The bottle is a cheap plastic and the colour is dark orange and nothing like the real thing. DO NOT BUY FROM THIS SITE.
No reply to emails sent and telephone number doesn’t accept calls.
Wonder if I will get a reply here?
No item ever arrived
No item ever arrived. Still being told its not there problem it's royal mail. But RM don't have my money and I don't have anything to show for my money. Basically theft! DO NOT TRUST THEM. Great if they deliver but if you encounter an issue don't expect good customer service from these.
Great!
I must admit I was a bit dubious about using this company after I'd read some of these reviews. However, after ordering some aftershave that was over £10 cheaper than everywhere else it came free delivery next day via recordered delivery. The aftershave was well packaged and indeed exactly what I'd ordered.
Very good
Very good service.. Turned up very quickly and when getting the product mistaken they gave me half the price off and swap to what I wanted.. Very pleased indeed..!!
Excellent.
The Service we as a family got was excellen.
I placed the order on the 29th July. We received an Emai to say that the estimated date of arrivel was 6th August and the cologhne came on the 1st. We could not fault the service.
First class!
First class service. Placed my order on Thursday 6th August at 16:30 and it was sitting on my desk by 09:10 Friday 7th August. When I searched for the most competitive price on Google, their prices came out best. Would highly recommend this company.
FIRST CLASS
I would highly recommend this Company. The customer service is superb and the perfumes were delivered the next day. Unbeatable on price as well!
Amazing Customer Service
At last I've found a reliable, reputable company who not only has the best prices and products to be found anywhere, they also post to Northern Ireland which is just fantastic!! Super customer service, fast delivery and parcel was very well packaged. Excellent FIVE STARS PLUS!!
Great service !!!
After looking around on the internet I came across Direct beautique
Great products Great prices and Very quick delivery.
Excellent, I would recommend to anyone.( in fact I already have)
Kind Regards
Bryn
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