I asked about a matress and they said yupp we got it .and then they said they dont have it but they can provide one they make for less .I thought thats great but how's the quality they assured it was... Ver mais
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Had a great experience with Shane @ Direct Bed in St. Catharines. Took my time to decide on 3 beds at fair pricing. Beds came in exactly on time. Nice thing is there are not a 100 different mattresses... Ver mais
horrible company, they took down my friends commercial he made for the website. He worked very hard and now its gone pls put it back up direct bed. His name is Nathan Sloetjes and he deserves better... Ver mais
A empresa respondeu
We found this company to be extremely unprofessional....From a poor delivery system where the guy was trying to rent a u-haul truck to make his deliveries to a company that is only interested in selli... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
From the Owner of Direct Bed: We are dissapointed in Trust Pilot's inability to accurately list our reviews. Direct Bed has thousands of satisfied customers, hundreds of positive reviews and some negative reviews. We are of the opinion, that because we don't pay the trustpilot "extortion" fee, that our positive reviews are blocked and negative reviews only are shown. We would kindly ask you consider looking at our google business reviews as we think they are a more accurate reflection of our business. Thank you
Informações de contato
43 Teal Ave, L8E3B1, Stoney Creek, Canadá
- 905 594 1247
- email@directbed.ca
- directbed.ca
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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We bought the Jasper
We bought the Jasper, it has a great feel. We bought it for our young daughter, and are happy we got the waterproof mattress protector. Great service, and quick delivery!
What an absolutely lovely experience
What an absolutely lovely experience. Fast, thorough, answers, explanations and advice at the ready. AND helpful - best pricing. Without hesitation I recommend you do business here. Easy, and done right.
Best Find Ever
Excellent service, flexible delivery scheduling, was on-time and not late. Mattress is light, very comfortable and of high-quality. 100% better than Ikea.
Excellent service I needed a bed with…
Excellent service I needed a bed with short notice a couple days after ordering these guys made it happen and even after a 12 hour day of delivering was kind enough to help move it inside.
Thank you ! Will definitely recommend to anyone in the market for a bed.
- Jesse
My bed is perfect
My bed is perfect. The delivery guy was the nicest person ever. If I ever need a new bed, I know where to go.
I wish I could give them more stars!
I am VERY impressed with Directbed.ca!
Mattress is of fantastic quality, very cheaply priced.
Service is even better. The gentleman who delivered to me (His name was Jesse, and I hope he gets proper recognition for a job well done) was professional, pleasant, and just altogether wonderful.
I will definitely be a continuing customer, and would advise others to do the same!

Resposta de Direct Bed
Ordering from direct bed was simple and…
Ordering from direct bed was simple and convenient. Shipping was super quick and I like the option of not having to pay upfront and instead paying at the door. The whole process was simple and very quick. We will be shopping again. Thank you!
Direct bed is phenomenal
Direct bed is phenomenal, from the online order process, to follow up, and eventual delivery. The process was smooth, customer service is bar none and the delivery man was a great help.
Best experience buying a bed, ever!
I highly recommend DirectBed
I highly recommend DirectBed. The quality is good and matched discription and website image exactly, price can't be matched, service and speed of delivery were excellent. Thank you to the DirectBed team.
This place has awesome deals on quality…
This place has awesome deals on quality beds and at better every day prices then any other bed company out there and their sales man Steve is the best he doesn't try to give you some line about you needing the most expensive bed just so he make a bigger comition I have suffered with an extremely bad back for years and I bought four different types of beds ranging from four hundred to eighteen hundred in a year and half and each time the sales staff at three different companies suggested certain mattresses for my condition but not one of them were any good for my back I couldn't get any comfort and when I did get to sleep I would wake up in the morning with so much pain not to mention their return policy is that once you've slept on it they can't take it back but they don't tell this at the time of purchase where Steve when I told him about my back and issues that I've had with the beds he gave two different quality mattresses to choose from and two price ranges depending on what I could afford well I ended up choosing the Prince of Wales mattress and it's been the best bed I've had in over thirty years oh I paid 1470.00 taxes inc for the same bed that several other bed stores were selling the same mattress for 3000 or more plus tax so if you are looking for a new bed check it out you won't regret it
Great Folding Queen Boxspring
it was terrific. A folding box spring! who new!
Loved it!
Good service
The prices they offer are quite reasonable considering you won't find anything close to it at any major retailer. The quality of the bed is also satisfactory given the same. I've heard many horror stories from people spending thousands on mattresses so I think problems can arise anywhere.
I did have an issue with the comfort of the bed I purchased but after expressing my concerns I had someone come out to take a look at it. He offered to have it sent back, however, it was such a task to get a king size bed into the top floor of my house I opted for a mattress topper which they paid out of pocket for.
Overall good quality for the price and fantastic customer service. Would definitely order from DirectBed again.
I ordered my Queen size split box…
I ordered my Queen size split box spring online early in the morning and couldn't believe my luck when I got a call a few hours later saying that my mattress would be delivered to my house that very afternoon!! The delivery guy (Jesse) was very personable and professional and the box spring is perfect - not to mention the great price. I would most definitely recommend this company!
Box spring is great is exactly what I…
Box spring is great is exactly what I needed however the company didn’t properly inform the driver and my shipment came a day later at a inconvenient time for me then what was planned.
But the driver himself was very nice and even helped carry the box spring up the stairs
Excellent mattress and excellent…
Excellent mattress and excellent service. Carried mattress upstairs to bedroom with no problem. Would highly recommend to anyone.
Amazing Delivery Time
placed my order at 730 pm... was blown away at the speed of delivery it arrived at my door with in an hour and 15minutes....def will be referring Direct bed to everyone we know tht needs beds..
Top Notch Experience
Great customer service and friendly delivery guys. Extremely happy with the quality of the beds for such an affordable price. Highly recommend Direct Bed to everyone in the GTA.
Very Happy
The mattresses are great and were delivered the next day. The delivery guys were great and brought the mattresses right upstairs for me. I am very happy with the mattresses and the service!
Excellent service
Excellent service
I ordered my mattress on Wednesday night and requested for Friday evening delivery. It was delivered as requested!! I will definitely recommend DirectBed to family and friends!!

Resposta de Direct Bed
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