Direct Gap Avaliações 1.116

Spoke to a very excellent sales lady & she was very thorough at explaining everything but she also had a very helpful and pleasant manner & is one of the best salespeople I have ever had, she should get ten*s.
Well done that lady.

Very easy to arrange the gap insurance staff very helpful

Helpful, efficient staff and service which is very competitively priced. GapInsurance for my new car was quick and easy to arrange.

Excellent polite customer service. Dealt with very quickly and efficiently.

Very Polite, efficient and painless - what more could you want?

Hayley was excellent :)

Excellent service again from the lovely Elizabeth! I have been a customer for many years and Elizabeth always looks after me and gets me the best deals. It doesn’t matter what time of day, she’s always there ready to help and support which I am most grateful for - thank you again Elizabeth xx

Taking too long to process. When I call them they always give me some excuses

The lady i spoke with was clear and concise and a pleasure to deal with

Direct gap are willimg to take your cash,but to pay out for a claim. NO. My experience is as follows.They want a claim form.Already submitted.They have lost it They also require the following 1 vehicle sales form 2finance agreement 3 finance settlement. Due to the passage of time and a defective laptop i no longer have this information.There are 3 firms who specialise in checking outstanding car finance,they refuse to contact them The price of all new cars is easily obtained from a dealer All these actions were taken by my main insurance firm and they paid out on my total loss car in 2 weeks DO NOT WASTE YOUR MONEY GOING WITH THIS COMPANY

Very good service , easy process to get what is the most important insurance you can get for a vehicle’s protection either if you pay cash or finance over period to suit you

Very polite and sorted my problem in no time at all.

Simple, easy process

prompt pleasant and efficient policy renewal today

Hayley was very polite and efficient who completed my transaction in a most excellent manner.

Very efficient service and a lovely lady dealt with my request.

Call was answered quickly and the process was very efficient with key aspects explained clearly. Call handler was friendly but professional

Hayley was efficient and very helpful it was a pleasure to talk to her and assured me that if I had any problems to get in touch with her .Thank you Hayley

Excellent product and great customer service - thank you Hayley