Excellent products and the quality is fantastic. Quick delivery and great service. Will buy this again. It is better than I expected...great product.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent products and the quality is fantastic. Quick delivery and great service. Will buy this again. It is better than I expected...great product.
A empresa respondeu
I received a faulty product and contacted Direct Onsale on a chat line and they asked whether I had the original package, receipt etc - I answered yes. Then they told me I had to join something els... Ver mais
Direct on Sale is always prompt with their correspondence, and deliveries are in a timely fashion. In regards to my latest purchase, being a fire pit I was disappointed with the size of the product.... Ver mais
Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professional... Ver mais
A empresa respondeu
In 2016, shopping online in Australia meant two choices: overpay at the big retailers, or take a gamble on some overseas marketplace and hope for the best. We thought there was a better way. Not a giant catalogue of everything. Something more useful - a trusted source that did the hard work of finding products actually worth buying.
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Checkout kept sending back saying it cant ship to me yet I have use the site may be 6/8 times before. logged in again and again finely it excepted my order
all in all a big waste of time.Pay Pal went straight through .

Resposta da Direct Sale
I have not received any updates or my purchase so I’m not sure why you would keep reminding me to do your survey. Can someone give me an update on when I will receive my purchase ?
The product is jut what I needed for an outside project, very accurate
Thanks
Greg church
ITEM OK BUT NOT THE BEST BATTERIES WONT BUY THEM AGAIN CHEAP IMATATIONS
YOU NEED TO NOT USE ARAMEX FOR DELIVERIES THEY DELIVER TO WRONG ADDRESS
I ordered car booster seat for my child long time ago,I am still waiting for that,when I track my order it still showing on same location not moving, send email to get any update about my order but not respond.
Easy to purchase on a good website and the response with info and tracking info was prompt and efficient. I was kept advised of the day the parcel was coming and this was great as it enabled me to ensure someone was home. I love the quality of Direct on Sale products. I have ordered many products over the years.

Resposta da Direct Sale
Price said $153 online - then I received an email saying you had to add $60 for delivery - initially I said yes but then said NO (sorry) and haven't heard / received anything since.
Regards
David

Resposta da Direct Sale
Tried many times to find out when my order will be delivered. NO RESPONSE.
I will be contacting my credit card company to cancel payment. NOT GOOD ENOUGH

Resposta da Direct Sale
I was late wish my order but you were quick to prepare my order and also communication has been great.

Resposta da Direct Sale
My purchase has been lost and your customer service staff are not getting back to me and I am so disappointed. I need you to send me another one asap
Waiting time between paid for date & receive date' nice if it was far less

Resposta da Direct Sale
The product arrived OK but there are some queries that I requested answers from Direct on Sale yesterday
I am happy to adjust my review after receiving DOS answer.

Resposta da Direct Sale
Items purchased were delivered promptly with no fuss and were exactly what i was expecting

Resposta da Direct Sale
Made a purchase in August 2021 and it is now November and I am still waiting. No updates. Pathetic service from Direct On Sale.

Resposta da Direct Sale
Product was great. Your service help was great
It just took a lot of effort on my part to track and get the product delivered

Resposta da Direct Sale
The waterproof mattres protectors are a good high quality. This Is the second time I have purchased them, and I will continue to do so.

Resposta da Direct Sale
I found communication very poor. When courier dropped it off, he /she did not ring our doorbell ,it was just left there without our knowledge. Would have been nice of them to ring doorbell to let us know.

Resposta da Direct Sale
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