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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Paul arrived promptly. He was very professional and polite. Got on with fitting the new front door and when finished cleaned up leaving everything neat. Finally he went through the locking settings w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went back to Direct Windows for a new Front door , following the windows they fitted for us last year. Requested Ian & Dina to fit ,another amazing job !! A huge shout out to everyone at Direct W... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a dormer window fitted By Rhys first class job a true professional clean and tidy, thank you.direct windows.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Highly recommended From start to finish Choosing windows and doors in the Preston showroom, Jason the surveyor double checking everything excellent job Finally just 6 weeks later and the fit... Ver mais

A empresa respondeu

4,5

Excelente

O TrustScore é 4.5 de um total de 5

767 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Service Again

Have used them before for my previous house, and just used again for a new front and back door (bought a new build and the doors are awful!) - the new doors are fab and for once we don't have any drafts and shaky doors! Would def use again and again! 70008

21 de março de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Natalie, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Very happy with product and fitting.

Used Direct Windows for both front and back door replacements (Contract No 70009) and on both occasions the product and fitting have been excellent. A scratched door handle was replaced within a few days and no pressure to pay until we were totally satisfied. Highly recommend.

10 de março de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Kenton, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new doors and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Great service from the beginning

Great service from the beginning, Neil Worsley helped us to organise and select our door and surrounds. the architect sent out measured up correctly so when the lovely fitter came the frames and door fitted perfectly.
Will defiantly use Direct Windows again

17 de março de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Trevor, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Beautiful new conservatory.

Beautiful new conservatory.
Absolutely brilliant from start to finish, we love our new conservatory. All the tradesmen were fantastic builders, plumbers and electrician, but in particular Neil the fitter. He was so professional and his standard of work and attention to detail is on another level. The conservatory is so smart and modern and just looks great. We would really recommend Direct Window Co.

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Andrew, thank you for taking the time to write this fantastic review! We're glad you're happy with your installation of your new conservatory and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

The broken hinge

Walked in direct windows with an obsolete part from my 25 year old door which I don’t believe was purchased from them and the owner, his son and the factory manager all went out of their way to find a replacement for me.
Absolutely charming people to work with. Will definitely be coming back for a new door here.

19 de março de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Gabriel, thank you for taking the time to write this great review! We're glad you're happy with your service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Excellent experience all round.

Excellent experience all round, from design to finished conservatory. Many thanks to all teams involved, from builders, plumbers, John and Matt (installers), to Tom (electrician) and plasterer.
We are so pleased with the work - all teams worked hard and kept us in the loop always.
We can't recommend Direct Window Co. enough.
Client 69637 & 69538

14 de março de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Judith, thank you for taking the time to write this fantastic review! We're glad you're happy with your installation of your new conservatory and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Job 69705

Job 69705. I have just had A++ Evolution triple glazing fitted by this company and I'm delighted with the finished result and by the quality of the product. The job wasn't straightforward as my bay had to be rebuilt, but Direct Windows arranged the required steelwork and a building squad to do the job. At all times the fitters respected my property and were careful not to make a mess, in fact I barely have any redecoration to do after the completion. I would definitely recommend Direct Windows, they're very friendly and helpful. I still have renovation to do on the property but this is a great step forward for me.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Melvyn, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and door and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

Recently purchased front door from direct windows Blackpool/fylde. A very positive experience from initial visit to store choosing door, agreed a price, surveyor and fitting, communication through the process. All very professional. Recommended. Ref: contract p 69965

5 de março de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Perry, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new door and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 2 de um total de 5 estrelas

Poor quality

Window failed less than twelve months old.
Sent over photos as requested but no reply.
Poor customer service

A big thanks for sending a really lovely engineer out today (12/03/25)
And sorting out the lead on the window.
Many thanks.
Helen kerr

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Annmarie, we are sorry to read your review. I have checked on the system and it looks like your window hasn't failed just a small bit of lead seems to have come loose. It also shows you have an appointment booked to have this rectified. Any further queries please do give us a call. Kind Regards, DWC

Avaliado com 5 de um total de 5 estrelas

Great company

10/10 to Graham + Carl for there excellent work
Friendly + professional
Did a super job
From start to finish Direct windows are the most professional company
Super Friendly + experienced
A great family run business
Contract number 69904

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Fiona, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new products by Graham & Carl and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

From ordering to completion Direct…

From ordering to completion Direct Windows were a pleasure to deal with. Every question we had was answered and explained in detail by Neil, who was the nicest salesperson we have ever met and the same goes for Wes ( the fitter) who did a beautiful job and left no mess !
Contract no 0202650

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Patricia, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products by Wes and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, friendly,clean and tidy.Wouldn’t hesitate to recommend their services again as with previous jobs the company has supplied.
Contract no 69830

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Mrs Keighley, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Great Job, So pleased

We recently had 7 new windows & a composite front door fitted by Ian. Turned up when he said he was going to & fit everything perfectly. Cleaned up after himself & has done a fantastic job. I have no complaints whatsoever. My contract number is 69899.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Courtney, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new windows and door by Ian and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Mattew the manager and the instalation…

Mattew the manager and the instalation team from Direct Windows Blackpool were very friendly professional great competitive prices. They kept me informed at each stage of my porch been built. Good quality Windows beautiful top lights which matched my bay window perfectly. They fitted beautiful composite external and internal doors with matching pattern as the top lights. iam very pleased and impressed with their work it looks amazing. I definitely recommend this company.

25 de novembro de 2024
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Cheryl, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new porch and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

The guys were really respectful

The guys were really respectful, clean and tidy. A job well done! very pleased with my new windows..
Thank you!

27 de janeiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Sue, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

We had a great experience with Direct…

We had a great experience with Direct window co. From taking the window measurements to installing the windows. All team members were fantastic. Polite, punctual, clean. We had a problem with one of the windows having a crack in. But the next day someone came and replaced it. Couldn’t ask for better service. Would recommend to all. Contract number 69824.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Nadeem, thank you for taking the time to write this amazing review! We're glad you're happy with your installation of your new windows and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

69741

69741
The fitters were highly trained and very polite and friendly

21 de dezembro de 2024
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Janine, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new products and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 5 de um total de 5 estrelas

Everything was well organised and went…

Everything was well organised and went according to plan. The extension is well built and looks exactly as I wanted it.

26 de janeiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Donna, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new extension and service from all departments. Thank you for your business, kind regards the DWC team

Avaliado com 2 de um total de 5 estrelas

How do I contact you

How do I contact you, have sent emails to different departments regarding movement in my conservatory side and had no response, no answer on the phone either, please advise me the best way to contact!

Hi thanks for your reply, just had a visit from your installation manager, it’s like a new company with the phone call on Monday and the appointment for today!
Thanks again

24 de janeiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Gary, we are sorry to read your review. We have taken a look at your account with us and it appears your email has been responded too and you have an appointment booked in with our conservatory manager. Kind Regards, The DWC Team

Avaliado com 5 de um total de 5 estrelas

From walking into the direct windows…

From walking into the direct windows showroom in Blackpool and to having the new front door fitted was flawless , thank you to Oliver in the showroom very helpful and knowledgeable and to John who fitted the door with expertise and ease . Would definitely recommend and will use again. Contract no. 69862

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Direct Window Co.

Resposta da Direct Window Co.

Hi Illyas, thank you for taking the time to write this great review! We're glad you're happy with your installation of your new door by John and service from all departments. Thank you for your business, kind regards the DWC team

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