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Dishpatch Avaliações 

3.043
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

We have had several meals from Dishpatch before and enjoyed trying some new and old favourites from established chefs. All without the extensive time involved in preparing the depth of taste from e... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a fabulous meal. This is the third one we have enjoyed. This time was Sabrina Ghayour’s spiced feta bastilla. Oh my gosh the flavours! The meal was so pretty, the food was absolutely delicious. E... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Enjoyed every course. Bolinhos were very tasty and not too spicy. Pollock was delicious. Only problem was caremelised onion addition was missing off the printed menu but checked online. Not detrimenta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliantly flavoured and succulent pork that melted in the mouth, from Cafe Murano. Tasty starter and meal was fairly straightforward to prepare with good instructions. Could have been a bit lar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de comida
  2. Serviço de Entrega de Mantimentos

Escrito pela empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.043)

424 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Food was very tasty, poor delivery.

Food was very tasty indeed but the driver just dropped the box on the floor and a number of items inside were damaged and covered the remaining contents in the box. Flat bread was in pieces, Chantilly cream and Chilli and Herb dressing leaked and covered everything. Shame DPD ruined it for us.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you for your review Mr Hopkins and we're so sorry to hear that this has happened! If you haven't already, please by all means do get in contact with our support team at hello@dishpatch.co.uk and somebody will be more than happy to help.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Provençal Bouilibaise..a good depth of flavours and sumptuous fish

We had Provençal Bouilibaise..a good depth of flavour in the sauce, the prawns and mussels were sumptuous and the rest of the fish delicious. The dessert was light, fresh strawberries included and not too sweet, An issue with the delivery was sorted efficiently by customer service.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you for your review Christine and we're so pleased that you enjoyed your menu. Our support team is always more than happy to help however they can.

Thank you
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

It was delicious

It was delicious! The potion of rice was a lot less than the sample photo though - would have loved more. So far, the best meal among all the dishpatch I tried.

7 de agosto de 2026
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Resposta da Dishpatch

Thank you for your review Keiko and this is a huge compliment, we're glad you enjoyed and we'll pass on your feedback to the team, thank you so much.

All the best,
Team Dishpatch

Avaliado com 4 de um total de 5 estrelas

Good flavours

Good flavours, good portion sizes, somewhat complicated to get onto the table

7 de agosto de 2026
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Resposta da Dishpatch

Hi Frank, thank you for your review and we glad you enjoyed your menu, though sorry to hear about the complications, we're not entirely sure of this issue you had, though we do hope all went well.

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

The food was fabulous

The food was fabulous, arrived well packaged with clear instructions. Was straightforward to assemble and cook into a delicious meal, would highly recommend the Persian lamb supper!

24 de julho de 2026
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Resposta da Dishpatch

Thank you for your review Marianne and we're happy that you enjoyed your menu!

Best Wishes,
Team Dishpatch

Avaliado com 4 de um total de 5 estrelas

Angela Hartnett's lasagne and focaccia…

Angela Hartnett's lasagne and focaccia were lovely and I'd order them again
We weren't so keen on the butter chicken curry since we didn't like the coal flavour. This is just personal preference though and the chicken was tender.

23 de julho de 2026
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Resposta da Dishpatch

Thank you for your review Janice and it's ok not to like things from time to time so it's completely understandable.

Best Wishes,
Team Dishpatch

Avaliado com 1 de um total de 5 estrelas

Unreliable company

Never had a problem in two years but then suddenly all went wrong in a couple of months. One of my parcel was one day late and was not fit to be consumed and another parcel never arrived. Dispatch apologised but never offered a commercial gesture which would have been appreciated. I unfortunately cannot count on them anymore and am looking at other suppliers.

Editing my review after Dishpatch answer. My review is not about your employees who have always been quick to reply and professional. My review is about your company not sorting out their deliveries, which is not my problem as a customer. A commercial gesture is not just a refund, it is a little bit extra effort after your company could not deliver what I ordered.

5 de julho de 2026
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Resposta da Dishpatch

Hi David,

Thank you for your review and we're sorry you feel this way.
Taking a look at the conversation you had with our support team the team had offered you a redelivery or a refund for your order.

With regards to delivery issues the team is always more than happy to help however they can, however we can not control issues caused by DPD during the delivery, as much as we'd love to be able to, though as mentioned we're always more than happy to help out however we can with the solutions at our disposal.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Great quality and great value

The quality of the ingredients and packing is excellent.
Our meal was so easy to prepare and was absolutely delicious!
A super idea for a special treat and/or special occasion without paying restaurant prices.

23 de julho de 2026
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Resposta da Dishpatch

Thank you for such kind words Deborah! It's greatly appreciated.

Best Wishes,
Team Dishpatch

Avaliado com 4 de um total de 5 estrelas

This is the second time you have asked…

This is the second time you have asked me for my comments, why?

I was given a gift voucher as a Father’s Day present but there seemed to be no clear way of using it to pay for the meal. I cashed it in against a Waitrose shop which slightly spoilt the experience!

22 de julho de 2026
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Resposta da Dishpatch

Hi Anthony, we believe the invitation is in response to the menu you purchased, though we're not aware of you having any issue with using your Gift Voucher, as we've not received any email from you requesting help?

If ever there's anything we can help with at all, by all means do feel free to speak to our support team at hello@dishpatch.co.uk and somebody will be more than happy to help.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

The package arrived as promised and…

The package arrived as promised and products within well cared and kept cool; excellent quality and will be reordering again.

22 de julho de 2026
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Resposta da Dishpatch

Thank you for your review Marina and we hope you thoroughly enjoy whichever menu you choose next.

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

First time order and will definitely be back …

First time ordering and it was fantastic. The food was incredible, really easy to prepare and generous portions. We ordered for a special birthday lunch and will definitely do this again.

21 de julho de 2026
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Resposta da Dishpatch

Thank you for your review Mr Doyle and we're glad that you chose us for a special birthday lunch :)

Best Wishes,
Team Dishpatch

Avaliado com 4 de um total de 5 estrelas

Interesting menus

Interesting menus, good quality, clear cooking intructions, decent sized portions for the cost and have never had any delivery problems.

31 de julho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you Marion! Glad to hear that you've been enjoying your experience with us, so thank you for sharing.

All the best,
Michael

Avaliado com 3 de um total de 5 estrelas

This is a reply to Dishpatch iro their…

This is a reply to Dishpatch iro their response to my earlier review. Yes Dishpatch did provide our ingredients before guaranteed before 2.00 pm but at an additional cost of £9.00.

23 de julho de 2026
Avaliação não solicitada
logotipo da Dishpatch

Resposta da Dishpatch

Hi John, we're not entirely sure what this is in reference to, though customers can always purchase a pre - 2pm delivery at the checkout stage when purchases are made. Given that the pre -2pm is a guaranteed delivery slot, there are additional charges for this via DPD which is a cost we have to pass over.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Great selection of menus and chefs

Great selection of menus and chefs. Easy to order and have delivered. DPD stays in touch on delivery. Keep going on trying to reduce plastic!

1 de agosto de 2026
Avaliação não solicitada
logotipo da Dishpatch

Resposta da Dishpatch

Thank you for your review and we're always looking at reducing packaging however we can!

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Dishpatch never fails to disappoint

Dishpatch never fails to disappoint, I enjoy the range and variety of meals that I can order, and that the menus are suitable for two people. If we order a four person box then it will last us two days, and that is not a bad thing!

Instructions are easy to understand unusually come with a little timeline so you know when to do which step. The quality of food is always outstanding, the meals are always fresh and on time.

On the rare occasions I have needed to contact customer services, they have been prompt, polite and my issues have always been resolved to my extreme satisfaction.

My only feedback would be to consider people who enjoy fine dining but are eating for one.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Dishpatch

Resposta da Dishpatch

Thank you for your review Drea and it's great to hear from customers who have been enjoying their experience for a while!

With regards to portions for one - When as you say, ordering a menu for 4 people and enjoying it over the whole weekend, we do actually suggest the same thing for the 2 person menu. Some customers do like to spread their 2 person menu over the weekend so perhaps a starter one day, main the next.

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

The meal was delicious

The meal was delicious, all ingredients were clearly labeled and the cooking instructions were clear and easy to follow. Also the delivery was on time

18 de julho de 2026
logotipo da Dishpatch

Resposta da Dishpatch

Thank you so much Wayne! We're glad to hear that you've enjoyed your menu.

All the best,
Team Dishpatch

Avaliado com 1 de um total de 5 estrelas

The food had thawed before we received…

The food had thawed before we received it.
The prawn cocktail was disappointing and we didn’t eat much of the sole.

7 de julho de 2026
logotipo da Dishpatch

Resposta da Dishpatch

Hi Leighton,

Thank you for getting in touch and we're so sorry to hear about this! This is far from the experience we wish any of our customers to have in the slightest, so please by all means do reach out to our support team if you haven't already!

Best,
Team Dishpatch

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