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Dishpatch Avaliações 

3.043
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

We have had several meals from Dishpatch before and enjoyed trying some new and old favourites from established chefs. All without the extensive time involved in preparing the depth of taste from e... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a fabulous meal. This is the third one we have enjoyed. This time was Sabrina Ghayour’s spiced feta bastilla. Oh my gosh the flavours! The meal was so pretty, the food was absolutely delicious. E... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Enjoyed every course. Bolinhos were very tasty and not too spicy. Pollock was delicious. Only problem was caremelised onion addition was missing off the printed menu but checked online. Not detrimenta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Brilliantly flavoured and succulent pork that melted in the mouth, from Cafe Murano. Tasty starter and meal was fairly straightforward to prepare with good instructions. Could have been a bit lar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Entrega de comida
  2. Serviço de Entrega de Mantimentos

Escrito pela empresa

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.043)

426 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very tasty

We've now had several dispatch boxes from different chefs, they've all been good quality tasty food that we've really enjoyed cooking and eating. If your stuck in at the moment (we are) these boxes are a very fun tasty alternative to the restaurant experience.

13 de junho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

This is great to hear Geoff and we're glad that you've been enjoying your experience with us.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Sabrina Ghayour, Middle Eastern menu

We decided to try the Middle Eastern menu by Sabrina Ghayour and we were not disappointed. The menu was easy to prepare and the flavours all complimented each other. Would certainly try another of her menus.

13 de junho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you for your review Christine! Sabrina's menus are wonderful so we do hope that you get to experience another one sometime soon.

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Love this menu

Love this menu, allows us to try a cuisine unavailable locally.

31 de maio de 2026
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Resposta da Dishpatch

Thank you Shiona! It's a pleasure to be able to bring our menus to you.

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Gorgeous

Gorgeous,
really lovely food

6 de junho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you so much Lynne!
Glad that you've enjoyed your experience with us.

All the best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

The pork chop & chimichurri meal …

The pork chop & chimichurri meal was cooked to instructions and turned out great, and added real apple
sauce gave a great finish, but the 6 pieces of crackling could
not be broken with our teeth or chopped, which let a very enjoyable meal down

6 de junho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you so much for your review and we're sorry to hear about the crackling! It's these little touches that make the difference so we're sorry this had let down an otherwise enjoyable experience. If you haven't been in touch with our support team already, please do feel free to reach out and let them know.

All the best,
Team Dishpatch

Avaliado com 3 de um total de 5 estrelas

Regional Thai Feast

We had the regional Thai Feast. The flavours were good, however it is not really a feast and the Soy braised beef was dry and not as expected. The sauce was very thin, we didn’t leave the table hungry but we didn’t feel we had feasted. At £80 for 2 people the portions were mean and it didn’t create the feeling of a special meal.

5 de junho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Hi Hebe,

Thank you for getting in touch and letting us know about your experience.
We do pride ourselves on having quite generous portions though some menus are a little more delicate than others, though we'll pass this feedback onto our team for you, thank you so much.

Best,
Team Dishpatch

Avaliado com 1 de um total de 5 estrelas

Dont join if you're a vegetarian

Dont join if you're a vegetarian. The selection of 4 options doesnt change I joined last year and cant spend my tokens due to lack of options. It's all just curry. I informed customer service but they are really not interested, they said they would pass my comment on but nothing changed, still nothing new appeared. They said there wasn’t much call for vegetarian….. but perhaps that is due to the poor selection rather than a lack of vegetarians.

1 de junho de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Hi Lorna,

We can assure you that the support team fully appreciates your comments and emails with regards to tour vegetarian offerings. As mentioned in the email, we do always forward this over to our menu teams for further consideration.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Perfect every time

The arrival of the box is exciting, opening to find the ingredients carefully labelled and menu card with perfect, easy to follow instructions and pictures to help with presentation. The ingredients arrive fresh, chilled and are good portion sizes. The variety of menus from different chefs makes it difficult to choose a favourite.

30 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you so much for your review Rachel, it's greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Excellent cod dish by Michel Roux

We ordered that Miso Skier Cod dish by Michel Roux and it was superb. Flavoured and textures could not the faulted and it was a decent portion size.
It arrived on time ready for our Saturday night at home.
We would certainly order this one again.

30 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you so much Richard! It's always great to hear from customers who enjoy the portions size :) Thank you so much for sharing your experience with us.

All the best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

We have ordered four meals from…

We have ordered four meals from Dishpatch so far & all have been delicious. They have arrived on time, well packaged & clear instructions have make preparation simple. They are not cheap BUT are good value for money considering the quality. I would rather have one Dishpatch meal a month than a weekly local take away which invariably disappoints (so we do not order them!). The only issue we have had was one ingredient missing from our last order. The dish was still tasty, but the missing ingredient was a key part of the dish, so a little disappointing. Hopefully this is a one-off.

Edit: the customer care team have now been in touch and the matter has been attended to, to my satisfaction.

30 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you so much for your review Max and we're sorry about the missing item! If you haven't already been in touch with our support team, please do reach out at hello@dishpatch.co.uk, as they'll be more than happy to help out.

Best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

A treat for a night out in!

We enjoy being supper club members and having the occasional restaurant quality food at home. Our experience has been positive, having great food that is easy to prepare.

30 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you so much for your review Maureen! We're so pleased that you've been enjoying your supper club membership and your menus :)

All the best,
Team Dishpatch

Avaliado com 1 de um total de 5 estrelas

Very disappointed with my most recent…

Very disappointed with my most recent experience with Dishpatch.

My wife and I have ordered from Dishpatch around five or six times previously and every meal has been fantastic, which makes this latest experience even more surprising.

After a series of delivery issues that required intervention from customer services, we eventually received our order. The meal was delivered shortly after 5pm and we ate it around 6:45pm. At approximately 2am, both my wife and I became unwell with sickness, diarrhoea, nausea and stomach cramps, resulting in a very unpleasant night for both of us.

To their credit, Dishpatch responded quickly, issued a refund and have opened a food safety investigation with their operations team and restaurant partner. However, at the time of writing, we are still waiting for the outcome of that investigation.

We have always enjoyed our previous Dishpatch meals, which is why this experience has been so disappointing. Between the delivery issues and subsequently becoming unwell, our confidence in the service has been significantly affected.

I will update this review once Dishpatch has completed its investigation and communicated its findings.

29 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Hi Charlotte,

Thank you for getting in touch.
Our technical manager has now completed the investigation and responded directly to you via email, though if there's anything further that we can assist with at all, please do not hesitate to get in touch with our support team.

All the best,
Team Dishpatch

Avaliado com 1 de um total de 5 estrelas

Tiny choice for vegetarians

Waste of money unfortunately as a member if you are a vegetarian…the same meals (only 4-5 choices) for years apart from a slight change of a meze. I can’t believe that all these wonderful chefs do not consider vegetarian meals to be worth their time and effort…surely they have vegetarian options in their restaurants nowadays?

25 de maio de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

No change in vegetarian options yet again

We have had 2 annual memberships and have enjoyed all of the meals. Unfortunately, as pescatarians, we are just not treated fairly as compared to meat eaters with Dispatch. Often the fish dishes have meat components which rules it out for us. The website was also changed to detail these meals as ‘fish lovers’ which means we have to study all ingredients before ordering now. Fish is also primarily monkfish and we are not keen on this, reducing our options further. We love vegetarian options but the same four choices have been on offer for as long as we can remember. I contacted customer services and was told that this is due to less demand. I fully understand the number of options might be limited, it doesn’t mean they shouldn’t at least change the choices! We pay the same membership after all. Sadly we have decided to cancel. It’s really disappointing as the food is lovely, but our dietary preferences are treated far from fairly by Dispatch

21 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Hi there,

Thank you for leaving us your review and we're sorry that you're leaving. We do offer a wide variety of both vegetarian and pescatarian menus. Whilst we do have some classic staple menus that we switch up seasonally to keep the menus fresh and exciting. We have also introduced 4 new pescatarian menus, though we appreciate the feedback on the vegetarian side and as mentioned, we do vary each menu seasonally.

With regards to the "Fish lovers" section of the website, this applies our Pescatarian dietary filter on our menus in the same was as searching all of our menus via the filter.

With this being said, we've passed over your feedback to the wider team so that they can take on board your feedback, which we can assure you is very much appreciated.

All the best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

The Winner’s Table was absolutely stunning!

The Winner’s Table was sublime! The lobster tails were absolutely lovely, the beef fillet was amazingly tasty and tender and all the sauces that went with both were delicious. The chocolate tart dessert was just outstanding and I wished there was more. This meal was a great indulgence, helped by a birthday gift voucher, making my birthday meals sublime. As it’s all for me I could spread it over 3 days which was lovely.
I have bought many Dishpatch orders over the last 4 years and they have always been delicious, well packaged and delivered well as was this one. It was easy to put together and the instructions were clear.

8 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

This is amazing to hear Nancy and good on your for spreading your menu over the course of 3 days! We're so pleased that you enjoyed your menu and we hope you get to dine with us again sometime soon!

All the best,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

We ordered the winners table menu

We ordered the winners table menu. It was easy to prepare and the food was fabulous. Thoroughly enjoyed the experience and look forward to the next one.

9 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

This is amazing to hear and thank you so much for sharing your experience with us!

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning menu

Absolutely stunning menu. The lobster tail starter was delicious and the beef main was probably the best I've had. Lovely chocolate tart dessert which wasn't too sweet but still indulgent.

9 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you for your kind words Nicola! We're so proud of this menu and super happy that you enjoyed it.

Best Wishes,
Team Dishpatch

Avaliado com 5 de um total de 5 estrelas

Paul Ainsworth Cafe de Paris monkfish

Ordered a fish dish from Paul Ainsworth. The instructions were clear and the monkfish portions were generous. The dishes came together very well and were absolutely lovely.
The only negative with this order was that, whilst everything was either vaccum packed or 'sealed' in plastic containers, the cream container leaked priot to me receiving it.
Don't however let that put you off as the flavours very much made up for this very minor negative point.

8 de maio de 2026
Avaliação não solicitada
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Resposta da Dishpatch

Thank you for your review Andy and we're glad to hear that you enjoyed it! With this being said, we're sorry to hear about the cream leaking and if you haven't already - please do get in touch with our support team at hello@dishpatch.co.uk as they'd be more than happy to help with this.

All the best,
Team Dishpatch

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