Distrinode (Pty) Ltd Avaliações 

34
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I recently purchased a clock radio which we can’t get in South Africa anymore. I was nervous about paying in advance for the fairly long lead time quoted but absolutely no reason to worry at all. Whe... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was a bit skeptical about ordering but I took the chance and am glad I did I got my package it took a bit longer than I expected however they do respond when you email them and assure you that you w... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Placed an order 7th October, and that is last time I received an update via link to trace my order. Emails and Whatsapp go unanswered, both numbers I cannot get through to. What do I need to do to get... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Great communication. Product arrived 3 weeks late but in perfect working order. Since customs is unpredictable and often takes longer than expected you should give an estimated date of delivery that t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Informática

Escrito pela empresa

DistriNode is a South African online shopping platform designed to make modern retail simpler, smarter, and more transparent. We bring together an extensive catalogue of technology, office, tools, appliances, networking, pet, home, and lifestyle products through a distributor-backed model, giving customers access to a wide range of products in one convenient place. Our focus is on choice, reliability, and a better shopping experience from start to finish. Customers can browse detailed product information, compare options, track orders, receive stock and price alerts, earn rewards, and shop with added confidence through customer-friendly policies such as 14-day returns and flexible payment options, including pay on arrival where available. DistriNode also supports businesses with bulk ordering, business accounts, dedicated stock options, and volume-based pricing for teams that need dependable sourcing at scale. Behind the scenes, we continuously improve our catalogue structure, product data, filters, and customer tools so shoppers can find the right product faster and make better buying decisions. Our mission is to deliver smarter shopping and better living for South African customers by combining broad product access, practical value, transparent information, and responsive support in one trusted online store.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

34 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,0

Todas as avaliações

(34)

34 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I recently purchased a Phillips clock radio…

I recently purchased a clock radio which we can’t get in South Africa anymore. I was nervous about paying in advance for the fairly long lead time quoted but absolutely no reason to worry at all. When the parcel arrived in Jhb I made payment so that it could be customs cleared and within a few days I received exactly what I ordered and in perfect condition.
It took longer than I had expected but the whole process was seamless. Will use distrinode again without a doubt

20 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you so much, Brett! We're delighted the Philips clock radio arrived in perfect condition, and we appreciate you trusting us with the advance payment. Enjoy it! - The DistriNode Team

Avaliado com 5 de um total de 5 estrelas

Excellent Service & Smooth Delivery from DistriNode

Ordered Arctic MX-7 Thermal Paste and the process from ordering to delivery was easy and communication was made throughout the process.

19 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you so much, Chris! We're glad ordering the Arctic MX-7 was easy and that our communication kept you informed. We look forward to helping you again. - The DistriNode Team

Avaliado com 3 de um total de 5 estrelas

Took long to arrive but great communication

Great communication. Product arrived 3 weeks late but in perfect working order. Since customs is unpredictable and often takes longer than expected you should give an estimated date of delivery that takes this into account, rather over-estimate than under-estimate as no one will ever complain about an item arriving early but it is stressful when it arrives late.

22 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you, Professor Currie, for your review and the helpful advice. You're right that a more conservative delivery estimate is better, and we're adjusting our estimates accordingly. We're glad the product arrived in perfect working order. - The DistriNode Team

Avaliado com 4 de um total de 5 estrelas

Great product at a great price

Great product at a great price
The delivery took longer than anticipated, but the communication was on point, and I knew where my product was and when it arrived.

12 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you so much, Jolanda! We're glad you're happy with your product and the price. Thank you for your patience with the delivery. - The DistriNode Team

Avaliado com 4 de um total de 5 estrelas

Highly recommend need to be patient though

I was a bit skeptical about ordering but I took the chance and am glad I did I got my package it took a bit longer than I expected however they do respond when you email them and assure you that you will receive your order they also explain why it takes long and its part of the reason why their prices are so reasonable and they have a wider selection of products even ones that are not sold in SA. Overall, I am happy with experience I will be ordering again. Highly recommend.

18 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you so much, Sibusiso! We really appreciate your recommendation and your patience. We look forward to serving you again. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

Esther

Placed an order 7th October, and that is last time I received an update via link to trace my order. Emails and Whatsapp go unanswered, both numbers I cannot get through to. What do I need to do to get an answer on my order, as it initially stated delivery will take place by the 16th October.

14 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Esther, we're sorry. You shouldn't have been left without answers by email, WhatsApp or phone. Your order #404357, the Blackview BV9300 Pro, is paid and on its way from our supplier. It hasn't been handed to a courier yet, which is why the tracking page shows nothing new. Our team will call you with a firm date, and if it can't reach you in time, you can have a full refund straight away. You can also reply to our email or write to hello@distrinode.co.za. - The DistriNode Team

Avaliado com 5 de um total de 5 estrelas

Reliable

Reliable, got the product at better price compared to other stores and site.
Good support communication
.

12 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you, James! We're glad you got a better price and good support. See you next time! - The DistriNode Team

Avaliado com 2 de um total de 5 estrelas

Plenty of communication. Very slow service.

I recommend you choose the pay on delivery option if you go with this company. They communicated in long email explanations but this company is unable to determine or estimate when their packages arrive so you can't rely on the estimated dates or tracking updates at all. Do not look at the estimate on their website and use that to decide if you can wait, its likely very untrue even if it seems lone a long time away. Strategic word choices used so even if it says in "Johannesburg warehouse" it doesn't necessarily mean its locally available. Disappointed me in the end and I had to make a late alternative plan but did send another email explaining themselves (similar to the caveats on their website). Not scammers, just not good.

6 de outubro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Mbali, thank you for the honest and balanced review, and we're sorry we let you down. You're right: our estimates weren't reliable, and "Johannesburg warehouse" shouldn't have been worded in a way that suggested your item was already available locally. We've cancelled your order as you asked, and your payment was refunded to your FNB account. We won't contact you again, but we wanted to say we've taken your points on board. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

I place my order on the 27th of August…

I placed my order on the 27th of August and paid in full on the same day. I have repeatedly followed up with them. First I was told the order was stuck in customs. Then I was told it had cleared customs and was on its way to their warehouse. That was two weeks ago! I don’t believe I will ever receive my order (today is the 7th of October). I have requested a full refund. If I don’t get my money back I’ll be taking legal action. Beware! Don’t order from ‘DisasterNode’.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Val, you're right to be angry. You paid in full on 27 August for the Kindle Scribe, we gave you updates that didn't hold, and you never received it. That's on us. As you asked, we cancelled order #386267 and refunded the full amount through PayFast on 7 October. We're sorry for the stress this caused. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

Pricing is good but be prepared to wait…

Pricing is good but be prepared to wait very long for your item. I purchased an HP Webcam on 14/08/2026 and after payment was made Distrinode's expected delivery date was 1 Sept 2026. I only received my item yesterday on 29/09/2026. @Distrinode: Please do not respond with your practiced or AI responses or any excuses because that is all it was the whole time.

29 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Danie, no excuses and no script: you paid on 14 August, we told you 1 September, and the webcam reached you on 29 September. We were four weeks late and didn't keep you properly informed. You're right to call it out. Thank you for still saying the price was good. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

Fraudsters? Distri node uses false advertising to…

Distri node uses false advertising to get sales. I found them online advertising the Behringer X Touch for aprox R7195.00 per unit. I checked their website and it said they have 20 in stock. So I placed the order as a collection order, To pay on collection which they offer on their web page. I tried calling their cell lines but they don't answer. I then get an e mail requesting me to pay 10%. I send them an e mail saying why and eventually after a couple of emails they then tell me they have to import. They are extremely devious and Im not sure what there game is.
It certainly not honesty. I hope they are investigated.

28 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Ameen, we understand your frustration. The X-Touch listing showed our European supplier's stock, not stock in South Africa. We should have made that clear on the page, and we've since changed how availability is shown. The 10% deposit applies to every order from R1,000 and is part of the price, not an extra fee. It confirms that a real buyer is behind the order, because fake orders have cost us a lot. Your order was cancelled before any payment was taken, so you didn't lose any money. The offer to supply the X-Touch still stands if you'd like it. - The DistriNode Team

Avaliado com 4 de um total de 5 estrelas

The order we placed was fullfilled…

The order we placed was fullfilled fully although it did take longer than expected. Feedback was prompt, friendly and always willing to try and improve their service offered.
We are satisfied with the product ordered and it was correctly supplied. We will make use of their service in future as they are comitted to improving delivery time and service!

25 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you, Scott! We appreciate your patience and the kind words, and we're working hard on those delivery times. - The DistriNode Team

Avaliado com 5 de um total de 5 estrelas

DistriNode are real they are ligit…

DistriNode are real they are ligit international company You can buy from them with confidence They are in Germany Poland Lithuania Latvia Italy They are not scammers they don't steel people's money I mean where did you find a company that expect a 10% deposit and you can pay balance when it arrives and you collect I bought from them I received my goods in perfect order as described and undamaged It's made in ligit company factory and serial numbers match manufacturer database I got email updates and could tract all progress I got replies from my WhatsApp messages I had excellent service
Go ahead Add your items to your cart, check out pay sit back relax you will get your stuff Shipping from European countries take time there is lots of paperwork and the South African customs official aren't very helpful and the delay the LOA Buy with confidence from DistriNode You Will definitely get your ordered stuff

25 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you, Johannes, for the strong vote of confidence! We're glad everything arrived in perfect order. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

This is a scam - fraud

This is a scam - i placed an order about a month ago. I have since sent multiple messages and called several times, with no update each time. In fact, i have been ghosted. I will be taking this up with the police now. thieves.

25 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Di, we're sorry you felt ghosted. Nobody should have to chase us like that. We can't match this review to an order from the name alone, so please email your order number to hello@distrinode.co.za. You'll get a personal reply the same day, and either your order or a full refund, whichever you prefer. - The DistriNode Team

Avaliado com 5 de um total de 5 estrelas

I was a little worried when my order…

I was a little worried when my order was held up at customs (obviously something that was out of anyone's control) - but i have to say that the manor and efficiency in which my order was handled was extremely professional and prompt.. this is definitely a company that i will use again, it isn't just about their great prices its also that they understand customer service..

Highly recommended

1 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you, Andrew! We're glad we handled it well for you, and we look forward to your next order. - The DistriNode Team

Avaliado com 5 de um total de 5 estrelas

This is an update of my…

This is an update of my experience....After the bad experience I have had with them, I was personally contacted by the owner. I explained the situation, he understood and apologised. I am also a business man and for him to come out to me, means that he also worries about his customers. He has gone out of his way (As we all should for customer service) - after all, we need the customers to come back. Thank you Distrinode, for giving me some positive feedback and assurance. I will be buying from them again. Thank you.

8 de agosto de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Thank you, Nectarios, for updating your review and for giving us another chance. It means a lot. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

Scammers with lies and more lies

Scammers with lies and more lies. Goods never arrove they lie about their bad reviews and state they dont take payment before the shipment arrives yet their own terms conditions say completely the oposite, their vat number is fake and the bank account does not match. Totally unknown “distributor” with zero authorisation from manufacturers and no telephone numbers work or WA and there premises is a house in centurion and it’s all complete online scam attempting to sell via a fancy site with ZERO credibility - don’t trust these scammers or buy from them as they WILL burn you

9 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

We take every review seriously, but we can't find any order, payment, email or chat linked to this reviewer, so we can't respond to the specific claims. DistriNode (Pty) Ltd is a registered South African company and part of a European group of online stores. Hundreds of orders have been delivered in South Africa since July, and any cancelled order is refunded in full. If you did place an order with us, please email the order number to hello@distrinode.co.za and we'll look into it personally. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

6 weeks and still waiting for my order!!

6 weeks and still waiting for my order!! Bought a Samsung T7 1TB SSD on distrinode and waited weeks. Nobody calls back, just automatted emails. I never recieved the product so I had no choice but to cancel. No one picked up the calls either!!! I should of just gone to takealot :-( for few rand more now I lost my money too. Still no responce about a refund or my money back. This is out of desperation I am posting. They know my order details so reply to me!

UPDATE: I was just called back they closing down and that I will get my refund. I also SAW NOW that BOBSHOP SUSPENDED THEM! A SCAM company beware. I hope I get my money back.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Tanya, we're sorry for the wait and the unanswered calls. We can't find a Samsung T7 order under the name Tanya, so please email your order number to hello@distrinode.co.za. We'll confirm your refund and send you the proof of payment the same day. For the record: DistriNode is not closing down. We're still trading, and every cancelled order is refunded in full. - The DistriNode Team

Avaliado com 1 de um total de 5 estrelas

Delivery service

Order #388069 was placed on September 2nd. The last communication received was an automated notification on the same date, confirming that the order was being processed.

Since then, there has been no further communication regarding the order's status. Multiple attempts to contact the company via email and phone have been unsuccessful.

A support ticket was also generated through the AI chat facility, but no follow-up contact has been received.

The complete lack of response and resolution has led to significant concern regarding the fulfillment of this order.

Whoever wants to use this company to order online equipment should re-think.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Distrinode (Pty) Ltd

Resposta da Distrinode (Pty) Ltd

Hi Milly, we're sorry. After 2 September you heard nothing from us for far too long, and that's exactly what you described. Your Bialetti milk frother (order #388069) was delivered on 12 October. Your second order, the moka pot, is on its way to you free of charge. Thank you for your patience. - The DistriNode Team

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