Was told bed would arrive on the 1st of march and called to make sure that is 100% correct due to a spinal injury and had to be sure on dates to take apart our current bed apart and they said the 1st.... Ver mais
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Veja o que dizem as avaliações
Easy ordering from clear Web site, Delivery was within 10 days, professional friendly delivery staff. Bed was easy to assemble and attach head board, nice fabric true to colour on Web picture. Co... Ver mais
Took about ten mins to put together,delivery drivers brilliant and customer services phone call away if need any help. We were abit unsure about the chrome feet, if they clicked in, but we had a campi... Ver mais
Fantastic Service from start to finish. Can’t thank them enough for helping us with the delivery which we had to delay as we weren’t at the property the bed base needed to go. Bed base is absolu... Ver mais
Detalhes da empresa
Escrito pela empresa
Divan Beds, Bases, Mattresses and Headboards Straight from the Manufacturer.
Informações de contato
The Hilltop Estate, B70 0TX, West Bromwich, Reino Unido
- 0333 880 3710
- orders@divanbedfactory.co.uk
- divanbedfactory.co.uk
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery came on time and the guys were…
Delivery came on time and the guys were brilliant, took old bed away and made mine quickly and perfectly
Fantastic service.
From ordering to delivery the service was excellent. Extremely impressed with customer service & communication. Bed is decent quality for price I paid for it.
Good quality beds!
The service was very good from the divan bed factory, My headboard on my bed I ordered was not right they gave me a replacement straight away and it was delivered on time. Their quality of beds are excellent and good on price too, I definitely recommend them.
The customer service is excellent.
The customer service is excellent.
And the quality of the bed is very good, easy to install.
This is one of the best purchases in…
This is one of the best purchases in some time and such great value. Bed is very well made, very sturdy and the headboard looks amazing. Didn't realise the footboard was also matching to the headboard (thought it would be cloth finish which would have been fine with) so added bonus. On top of all that extra 20% off (£100) at basket, what more can you ask for, great company at communication too, have already shared details forward.
Great quality and value for money.
Purchased two Divan beds, great quality and value for money with excellent deliver too… would definitely recommend.
Excellent Quality and Great Service
I ordered two single bed bases after checking previous reviews with the Divan Bed Company, which were all positive. I ordered and paid for my bed bases one day, receiving instant confirmation and given a provisional date of one to two weeks for delivery. Within a couple of days I received another email saying my order would be delivered on the Sunday, less than a week after ordering.
Saturday evening I received a text saying my delivery would be between 9am and 12pm, and at 10.45 I got a text to say they would be with me in 15 minutes. Two very polite gentlemen arrived, explained how to put the legs on and where the headboard would fit if we decided to buy one at a later date, and in less than five minutes they had taken them up to the bedroom. I offered them a drink, but they declined and were on their way to their next drop off. Could not have asked for a better service and have already recommended them to others.
Fantastic experience
Fantastic experience
Very professional
Delivered on time suitably protected.
Delivered on time suitably protected.
Good looking bed and decent quality for the price.
Great service and good quality
Clear instruction after ordering. Prompt delivery with friendly delivery guys who dropped off where I wanted. Bed is good quality and a competitive price
Ordered the orphopaedic mattress and…
Ordered the orphopaedic mattress and bed. Most comfortable bed in sixty years for fraction of high street price. Really nice delivery guys too and helpful.
Good service
Good service, and good quality beds, with reasonable prices.
I'd recommend checking them out
Very good communication.
Very good communication from the company. Excellent mattress, very good quality. Delivery men helpful, and on time.
Fantastic quality ,super comfortable…
Fantastic quality ,super comfortable mattress.Arrived in perfect condition.
Prompt delivery
Bloody fantastic staff so experienced…
Bloody fantastic staff so experienced and helpful they went that extra mile so then we ordered another item and had the same experience as before so will order again in the future and recommend to family and friends.
Thank you
Don't pay for assembly not worth it.
Be warned, if you are ordering more than one bed and you pay for delivery and assembly the £60 charge covers just one bed, they do not tell you this on the website nor do they give you the option to pay for multiple beds. DO NOT PAY FOR ASSEMBLY, they are easy enough to do yourself and the drivers will show you how to to it if you are not sure. Also the drivers do not work for the company, they work for another company.
The beds themselves are ok and the mattresses are comfy enough. There is a lot of staples used though which shows that they are made fairly cheaply so you get what you pay for.
Also I have a dirty black mark left on my wall and carpet which I now have to get cleaned.
The drivers were really lovely though and helped me by showing me how to put the bed together.
Excellent service
Easy to order, prompt response, excellent delivery service and delighted with the beds.
Brilliant service… delivered when they…
Brilliant service… delivered when they said they would to the room of choice. Lovely quality of bed and easy to assemble. Will be buying more from here in the very near future.
Thank you..
Got a new bed
Got a new bed, mattress and headboard combo delivered to my rented out flat and the tenant informs me that everything was excellent from delivery (up 2 flights of stairs) to the removal of the old bed. He tells me he is very happy indeed with the quality and comfort. I`m very happy with the service and the price and will certainly use the Divan Bed Factory again.
Delivered very quick
Delivered very quick. Build quality of ottoman bed brilliant
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