DIY E-Liquids Avaliações 

Ordered on the 20th of may 2023 heard nothing until the 23rd with a "has been dispatched" arrived today 25th of may and honestly I've never seen such shoddy packaging I ordered 25 empty 60ml bottles and a new geekvape pod system, these were for lack of a better explanation thrown in a box together no packaging for the bottles and the box seems to have seen better days I'm just lucky only a few of the bottles were damaged in transit, will not be ordering from this company again, and I advise you if you want to order don't order anything expensive as it will probably arrive damaged.

Very disappointed with this company, will avoid using in future 😕 they sent me substitutes, even though there website did not mark items out of stock like other websites, and then said that I ticked a box that said I would take substitutes, which I did not tick and saw no notice that said un tick/or agree to terms.
What really baffles me is that if you knew there was no stock why not mark on website as out, so that I could of gone somewhere else.
I paid £5.00 for it to be delivered, the girl on the phone was not helpful at all.
Also to return and get refund I would have to pay postage again and lose more money. WILL NOT BE USING THEM AGAIN !!!!!!!!!!!! AVOID THIS COMPANY !!!!!!!!!!!

DO NOT TRUST THEM
I ordered my items arrived but never worked I sent the 5 emails asking what I should do, I’ve gotten no response what so ever.
Anyone reading this and knows a return address I can send them back to it would be greatly appreciated

Fast service product was on time when I got hold of the company I got an instant response my other half also ordered and got there delivery very quickly two happy customers

PLEASE STAY AWAY , PLEASE PLEASE DO NOT USE THEM , there’s so many good efficient vape companies online , this is the WORST of THEM ALL

Second time items missing!! Emailed several times nothing! I would go elsewhere vape and go cheaper and better!! You have been warned!

Been waiting over a week for order.
Not replying and phone number rings till you have to leave message.
Edit((Did just manage to get through to a 'female' whom stated it must have got lost (even though only a label has been created on account -not dispatched etc) she claimed she would arrange a replacement - apparently.. time will tell!! If it arrives I will mod this review-
My order finally came through!!
Long wait, but product were ok and all accounted for.
Honestly tho save yourself the hassle and go elsewhere 🤦🏼‍♂️

They don’t fulfil orders correctly and the customer service is terrible, they take days to respond if you’re lucky enough to get a reply! I recently contacted them as I was missing a few items from my previous order (contact about this issue via WhatsApp was ignored) and my most recent order, they took a few days to reply where I was told I’d receive a refund it’s been over a week and I haven’t received a penny. Terrible company to order from online and terrible customer service. I wouldn’t bother ordering online from here, there are better places that actually send what you order!

AVOID AT ALL COSTS!!
As seen from previous reviews, when you make an order there is no means to contact the merchant! No one gets back to your calls or emails! It’s like contacting a ghost!! I had to contact my bank to get the money back

- I placed an order two weeks ago with nothing delivered
- No one gets back to my NUMEROUS emails
- Their telephone is just for appearance, it never works
- I even got their whatsapp, no one replies to my messages
- Courier claim they never dispatched the items to them and only the label was created!

Very dodgy and manipulative company! AVOID!

Lost parcel... yes they replaced it but it was many days later I received it. Secondly I had too many bad vapes from here the 'Mana Sticks' claim to be up to 600 puffs but I got no where near that out of them, some barely over half of the 'up to' quoted. I am wanting a replacement for a more decent product, but was told to return the used sticks but most of these are obviously thrown away... and who does this actually benefit. They literally have the chance to resolve this before they lose my business, and all my friends and family's too!

Have ordered quite a lot from this website but last order a bottle of juice was missing only a small one but enough to not trust this company anymore despite emailing and getting no response so i will take my money elsewhere in future.

I have ordered previously from this company with no issues and have been impressed with the goods I have received. However, I made a large order two weeks ago and still haven’t received the items I ordered. They took the payment immediately but when I log onto my account with them the tracking information is not yet available.

I have emailed the company 4 times asking them to inform me where my items are or to refund my money and have had no reply!

I think this is really bad customer service and it is such a shame as I have had a positive experience dealing with them until now.

Please let me know where my order is or refund me the money you took on 18th November!!!!!!

10/10 shop bought 3 bottles 1 100ml and 2 50ml and one of the. 50ml was upgraded for free to a 100ml and it was fast shipping and great service will be ordering again

Order the mystery 40 vapes only 18 in Box and there were meant to be up to 8different types of disposable vapes there's not phone soon as I check the box no answer so email and there was 4 of them only 500 not 600

Terrible organisation if you can call it that. Placed order, paid for it then nothing. Tried calling, e mailing multiple times without any reply. No vapes arrived. Now having to claim my money back from my card issuer. My recommendation would be to never use this company. Complete scammers. No doubt he still won't reply after seeing this review either.

Ordered from them before and everyhting went perfectly. I ordered a second time and my order was left as “processing” for multiple days. Emailed them 3 times with no response.

Terrible customer service (non existent). Invalid tracking number - I paid for next day and a week later, nothing. I have telephoned, left a voicemail as well as emailed - nothing. This leads me to believe that this company is nothing but a SCAM. I brought and paid for £126 worth of vapes and received nothing for it! Scam scam scam I’ll never be buying from this company again. I can’t believe I’ve lost £126!

UPDATE: I received my order after a week had elapsed. I eventually received an email saying my next day postage would he refunded. This has not been done.
STUPIDLY, I put another order in 3 days ago and so far I have had no despatch notification. I was stupid for ordering again as process and despatch of my items have been incredibly SLOW and so called customer service do not refund you what they say they will.

Slow delivery ( not the delivery companies fault) and diabolical customer service. After my stupid decision to order a second time, arrives, I swear I will not be ordering ever again. I guess I was stupid for giving a second chance.

Their website and claim of ‘excellent customer service’ is a load of BS! Just a collection of words with no actions!

I ordered yesterday and just received my order today. Excellent service. Also when they didn't have a flavour in stock they called straight away to sort it so I still got my order next day delivery.

Paid for next day delivery won't answer calls or emails delivery never showed up but says delivered not happy poor service

Been trying to order from their website for hours but it keeps going unresponsive
Clearly, this is a one-person operation without the technical knowledge to operate a load balancer so I'd be very concerned as to whether they understand the details of the products they are selling, especially the mods they sell
Definitely avoid this company as they're a clown outfit