DJ Alexander Avaliações 

2.687
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A very good, professional company. My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat . Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has bee... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

DJ Alexander have managed a property for me for 3 years and are now handling the sale, I could not recommend them enough! Every department I have dealt with have been so helpful and efficient, they re... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Through working with DJ Alexander, my wife and I were able to find the perfect place to rent in Edinburgh. Our agent, Emma, did a spectacular job of making the process easier at every step of the proc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretores de Imóveis
  2. Imobiliária Industrial

Escrito pela empresa

We wrap four decades of experience across Edinburgh, Glasgow, and St. Andrews and we are here to help you find, sell or let your property.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(2.687)

766 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid at all costs! In our previous flat they ignored required repairs for months with a catastrophic outcome. Then on leaving charged £190 for a cleaning bill for ‘dust’ and 1 cobweb - the flat was left cleaner than when we moved in. Do not trust them…..

17 de julho de 2026
Avaliação não solicitada
logotipo da DJ Alexander

Resposta da DJ Alexander

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience. We always aim to deliver the highest standard of service, and we take feedback like this very seriously.

So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.

You can also find details of our formal complaints procedure on our website.

Thank you again for raising this with us.

Avaliado com 1 de um total de 5 estrelas

Pains me that I had to choose one star.

Pains me that I had to choose one star.
Mistakenly made the assumption that because their boards are everywhere meant that they were a reputable firm.
Terrible experience with first flat. Filthy upon entry then had to leave due to rat infestation. Tried to bill for the mess that rats and bluebottles made. Consistently on the side of the slum landlord.
Ensure that you take photos and document everything....and beware any flat on Murieston Crescent.

30 de novembro de 2025
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience. We always aim to deliver the highest standard of service, and we take feedback like this very seriously.

So we can look into this properly, please contact our Customer Service Team at customerservice@djalexander.co.uk who will be able to assist you further.

You can also find details of our formal complaints procedure on our website.

Thank you again for raising this with us.

Avaliado com 5 de um total de 5 estrelas

Property review

I was in the property for 18 years and never had any problems with the service I was provided. I am very grateful to Ailsa Nicolson who is an excellent employee to the company. Very helpful and friendly and supportive with everything I needed. Can't speak more highly of Ailsa and will miss chatting with her.

16 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Isobel, for this excellent review. We will pass this onto Ailsa and the Team.

Avaliado com 5 de um total de 5 estrelas

Really good company!

A very good, professional company.
My case was personally handled by Shannon Patrick, who is the End of Tenancy Property Manager. I can speak of her in nothing but the highest terms. She resolved the matter – which was by its very nature quite complicated – efficiently, professionally and, above all, with great kindness and personal interest. I hope DJ Alexander realises what a brilliant professional – and simply a good person – they have in that role. I thank her wholeheartedly for all the help she provided.

16 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Michael, for this excellent review. We will pass this onto Shannon and the Team.

Avaliado com 4 de um total de 5 estrelas

Agents have always been polite and…

Agents have always been polite and helpful organising things in a reasonable timeframe. Recent Inspection was no different, polite quick and no issues to bring up what so ever.

15 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Andrew, for this excellent review. We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Gill Annand Aberdeen - excellent service

Gill from Aberdeen office has been excellent throughout the last 4 years I have worked with her every time. Excellent and prompt communication, very helpful with professional advice. Always securing tenants promptly and the period of moving in/out is very swift

16 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Zahra, for this excellent review. We will pass this onto Gill and the Team.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Through working with DJ Alexander, my wife and I were able to find the perfect place to rent in Edinburgh. Our agent, Emma, did a spectacular job of making the process easier at every step of the process. Highly recommend this service!

15 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Dan, for this excellent review. We will pass this onto Emma and the Team.

Avaliado com 5 de um total de 5 estrelas

Thanks!

Thanks, Jenn! You were a big help!

14 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Tim, for this excellent review. We will pass this onto Jenn and the Team.

Avaliado com 5 de um total de 5 estrelas

Professional and responsive service

Kavya has been very helpful throughout what became quite a lengthy issue. She kept me updated, coordinated everything efficiently with the tenants and contractors, and was always professional and courteous. I particularly appreciated her patience while I explored a number of different options before deciding how to proceed. Many thanks for all your help.

15 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Jen, for this excellent review. We will pass this onto Kavya and the Team.

Avaliado com 5 de um total de 5 estrelas

Cooperation and Assistance from Charlotte Findlay

Charlotte Findlay has been very responsive and cooperative in the leasing of my house. This has involved coordination of house access with my neighbour Mr Scott Thomson in my absence.

Thank you

14 de julho de 2026
Avaliação não solicitada
logotipo da DJ Alexander

Resposta da DJ Alexander

Thank you, Phil, for this excellent review. We will pass this onto Charlotte and the Team.

Avaliado com 5 de um total de 5 estrelas

DJ Alexander, as a Landlord

As a Landlord, I had a recent maintenance issue handled in an excellent manner by, Saif Tufail, Property Relationship Manager at DJ Alexander. The issue was dealt with in a professional and timely manner, resulting in a positive outcome for the tenant and myself, as the property owner. The DJ Alexander team continue to deliver a professional and easy to 'work with' property management service.

9 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Carl, for this excellent review. We will pass this onto Saif and the Team.

Avaliado com 5 de um total de 5 estrelas

Caroline 5 Stars

I have newly moved into my first flat with my boyfriend which can be daunting but I have had such a nice experience with DJ Alexander. Caroline showed us around the flat and answered every question we had. Would highly recommend her.

13 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Helen, for this excellent review. We will pass this onto Caroline and the Team.

Avaliado com 5 de um total de 5 estrelas

Issue resolved quickly and efficiently

I am a landlord and recently worked with Emma Fairgrieve to resolve an issue. She was efficient and it's all been resolved to my satisfaction. My thanks to her.

13 de julho de 2026
Avaliação não solicitada
logotipo da DJ Alexander

Resposta da DJ Alexander

Thank you, Isobel, for this excellent review. We will pass this onto Emma and the Team.

Avaliado com 5 de um total de 5 estrelas

I have used DJ Alexander for many years…

I have used DJ Alexander for many years to manage the letting out of my Edinburgh flat .
Recently I have been lucky to work with a new member of the Maintenance management team ….Xavier ! He has been managing some complicated work on my flat and is an absolute pleasure to work with.Xavier is so quick and efficient in his communication and detailed in his approach ….actually the best contact I have ever had at DJ.
Thank you DJ Alex and thank you Xavier .

13 de julho de 2026
Avaliação não solicitada
logotipo da DJ Alexander

Resposta da DJ Alexander

Thank you for this excellent review. We will pass this onto Xavier and the Team.

Avaliado com 5 de um total de 5 estrelas

Leandra in Edinburgh is a legend!

DJ Alexander have managed a property for me for 3 years and are now handling the sale, I could not recommend them enough! Every department I have dealt with have been so helpful and efficient, they really make everything so easy! I will not hesitate to use them in the future and I would like to give a special shout out to Leandra in the Edinburgh sales team who went above and beyond to help me this morning.

13 de julho de 2026
Avaliação não solicitada
logotipo da DJ Alexander

Resposta da DJ Alexander

Thank you, Harriet, for this excellent review. We will pass this onto Leandra and the Team.

Avaliado com 5 de um total de 5 estrelas

I would just like to say a big 'thank…

I would just like to say a big 'thank you' to the Balmoral team, and especially to Jessica for all the help and effort they have put in. Jessica really seemed to understand the urgency needed to sort out the issues, and was in regular contact with me to keep me up to date and arrange what needed to be done very professionally.

Jeffrey
Flat in Aberdeen.

10 de julho de 2026
Avaliação não solicitada
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Resposta da DJ Alexander

Thank you, Jeffrey, for this excellent review. We will pass this onto Jessica and the Team.

Avaliado com 5 de um total de 5 estrelas

Christopher at the Glasgow office…

Christopher at the Glasgow office really helped us with our flat and was brilliant to deal with. Always communicating and keeping us in the loop while offering advice and expertise. Thank you Christopher!

9 de julho de 2026
Avaliação não solicitada
logotipo da DJ Alexander

Resposta da DJ Alexander

Thank you, Harvey, for this excellent review. We will pass this onto Christopher and the Team.

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