Linley & Simpson Avaliações 

4.863
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I just sold a property with Linley & Simpson. Inez was my sales agent and she was super helpful throughout. She always gave me updates and chased up any queries whenever I needed. There were a few str... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

In general, I have found staff very helpful and responsive. Liam went above and beyond to help. He was friendly and positive, finding solutions where I ran into problems. Lauren was very helpful on mo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would like to give a special thank you to Stephanie for her outstanding help and professionalism. She dealt with an issue in my home incredibly quickly and efficiently. Her response was prompt,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After a systems glitch I found I was unable to retrieve a load of data about my two lettings, so I e-mailed to see if someone could help. Jenny came back to me almost immediately, sending me all the m... Ver mais

Detalhes da empresa

  1. Imobiliária
  2. também em
  3. Companhia gestora de propriedade
  4. Corretora de aluguel de imóveis
  5. Corretores de Imóveis

Sobre Linley & Simpson

Escrito pela empresa

Linley & Simpson; Yorkshire at heart.

Bringing local knowledge and strong values together to put people first.

We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.

Our team of over 250 staff, and the family of 21 branches, share the same mission:

Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.

By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.

Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.

We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.

Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.

Linley & Simpson. Professional. Down to Earth. Yorkshire.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(4.863)

958 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Property inspection

Property inspection
Myrium who came to inspect our property was kind, professional and complimentary of our property.

My only complaint (not towards her as an individual) would be the property team rearranging inspections and cancelling at short notice.

6 de novembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly responsive

After a systems glitch I found I was unable to retrieve a load of data about my two lettings, so I e-mailed to see if someone could help. Jenny came back to me almost immediately, sending me all the missing data. First class service!

5 de novembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very helpful and positive

In general, I have found staff very helpful and responsive. Liam went above and beyond to help. He was friendly and positive, finding solutions where I ran into problems. Lauren was very helpful on move-in day when we were running to a tight deadline and I needed extra support.

31 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Hello Joesph, thank you for the great review! It is fantastic to hear both Liam and Lauren were helpful and friendly during your move. I am sure they will both appreciate the feedback, and we wish all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Thank you Lauren

Thank you Lauren for keeping me well informed re Tenancy changeover.

4 de novembro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for the great review! We are glad Lauren was able to keep you up to date during your tenancy takeover as I am sure she will appreciate your comments.

Avaliado com 5 de um total de 5 estrelas

Super helpful when selling my property

I just sold a property with Linley & Simpson. Inez was my sales agent and she was super helpful throughout. She always gave me updates and chased up any queries whenever I needed. There were a few stressful situations throughout the sale but Inez’s help made it manageable. She was always really friendly too. I felt supported throughout and the help is much appreciated!!

4 de novembro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you so much for taking the time to leave such a lovely review! It was an absolute pleasure helping you with your sale. I know there were a few challenges along the way, so I'm really pleased I could help make things a little easier and keep everything moving forward. It was a pleasure working with you and I wish you all the very best!

Avaliado com 1 de um total de 5 estrelas

This is quite possibly the worst…

This is quite possibly the worst experience we have ever had, we have had a tenant who has caused damage, stolen fixtures and taken the keys. We expected the house to be returned to us in a similar condition but is was not and the agent basically has taken sides with the tenant. They have investigated our issues and initiated their own review and awarded us a figure that does not even cover the costs of the items stolen, let alone the damage caused by the tenant. We have repeatedly requested the property to be returned to us in the excellent condition that it was in when the tenant moved in and this conversation has taken over two and a half months, only for us to be faced with resistance to carry out any of the works, even though some whilst most of these works were the tenants responsibilities, the agents are suggesting we cover the costs. Our conclusion is that this agent doesn't put their fee paying client. Make up your own mind, but we would not recommend them to anybody.

Having seen the response all i can say of the 28 items of damage and theft by the tenent you only included the 5 you wished to include even though you had our list, you refused to include these in your inhouse 'independent' review. That why the award does not go anywhere near just the items stolen.
Your inhouse contractors on checking with other local companies are over charging sometimes as much as 3 times and anything you wanted us to do ourselves is massively undervalued. You also have still not returned the key set given to the tenant, Ami Woods confirmed had been taken back to the USA by the tenant and thereafter came a myriad of different stories. Can't even get that right.
Perhaps you would like to think twice and sort out the issues, as we have repeatedly requested, rather than hiding behind multiple excuses why you can't do it. You can contact me anytime, when you are prepared to sort it out.

3 de novembro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you for taking the time to leave your feedback. We are sorry to hear that you remain dissatisfied with your experience.

We understand that dealing with damage, missing items and the condition of a property at the end of a tenancy can be frustrating for landlords. We take these matters seriously and the concerns raised were reviewed as part of our NDS process by our Head of Property Management.

The amount awarded was based on the evidence submitted and the assessment of the tenant's liability under the scheme. The NDS process does not guarantee reimbursement of every cost incurred or cover all potential losses. Where a landlord considers that their losses exceed the amount recoverable through the scheme, any additional claim would need to be pursued directly against the tenant.

We do not accept that we have taken the tenant's side or failed to act in our landlord client's interests. We have reviewed the concerns raised, considered the evidence available and explained our position through our formal complaints procedure.

We appreciate that you are disappointed with the outcome, but we have sought to deal with the matter fairly and in accordance with our responsibilities as managing agent. We regret that your experience has left you feeling that you would not recommend our services.

Avaliado com 5 de um total de 5 estrelas

I would like to give a special thank…

I would like to give a special thank you to Stephanie for her outstanding help and professionalism. She dealt with an issue in my home incredibly quickly and efficiently. Her response was prompt, she was extremely helpful, and she made the whole process stress-free.

It’s so refreshing to deal with someone who genuinely cares about helping tenants and goes above and beyond to resolve problems. Stephanie is a real credit to the agency, and I truly appreciate all her help.

Thank you, Stephanie, for your excellent service! Highly recommended! ⭐⭐⭐⭐⭐

2 de novembro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to leave me such a wonderful review. I am pleased to hear that you have been happy with my service & that I have been able to alleviate a bit of stress for you along the way!

Your feedback is greatly appreciated!
-Stephanie

Avaliado com 5 de um total de 5 estrelas

Steve and the staff were very helpful…

Steve and the staff were very helpful and professional when as a Landlord we had some issues with a tenancy . The help and support was much appreciated . Well done all and a special thanks to Steve

2 de novembro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for taking the time to leave such lovely feedback. We're delighted to hear that Steve and the team were able to provide the support and assistance you needed during what can sometimes be a challenging tenancy situation. Your kind words are greatly appreciated, and we'll be sure to pass your special thanks on to Steve and the team.

Avaliado com 5 de um total de 5 estrelas

It was a very pleasant and quick…

It was a very pleasant and quick experience; you are the best—everything took very little time.

30 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

We are glad you enjoyed your experience. We always aim to provide our customers with quick service.

Avaliado com 5 de um total de 5 estrelas

Kieran Smith professionally led us…

Kieran Smith professionally led us through the sale by auction expertly in all aspects. It really was a hassle free way to sell our property. Thanks to the whole Linley & Simpson team !

30 de outubro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you very much for your review Andy. We’re really pleased with the outcome of the sale. All the best, team Headingley

Avaliado com 5 de um total de 5 estrelas

Prompt response and resolution to fence issue

Reported the issue with my fence being blown down during last weekend’s storm on Sunday.
I had a response Monday morning advising receipt of issue and that the Landlord would be contacted. By Monday evening updated by nessage that a Contractor had been awarded the job. On Wednesday morning contacted by Contractor to arrange to come same day to carry out repair. Follow up message from Katie Hayes at L&S checking on quality of work and if I was happy with standard.

Excellent customer service.

25 de outubro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you so much for your lovely feedback!

I'm really pleased to hear that you were happy with the service provided and that the fence repair was completed so quickly. I always try to keep everyone updated throughout the process and make sure any issues are dealt with as promptly as possible.

It was a pleasure to help and thank you again for taking the time to leave such a lovely review. It's really appreciated!

Avaliado com 5 de um total de 5 estrelas

Charlie was very helpful

Charlie was very helpful

28 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you for your lovely review! I am sure Charlie will be delighted with the feedback as we are grateful for any comments we receive!

Avaliado com 5 de um total de 5 estrelas

Simply the best!

We recently sold our property and purchased another property both through Linley & Simpson and cannot speak highly enough of the business, and specifically Inez Tarkenenso & Finlay Ward.

Both Inez and Finlay are a credit to Linley & Simpson, throughout the whole process of the sale and purchase they have been nothing short of excellent and we are very grateful for their professional service.
Both went above and beyond to assist us in the sale and purchase process.

We cannot thank Inez & Finlay enough!

We would highly recommend Linley and Simpson and the whole team at the Pudsey branch!

23 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you so much for your lovely review! It’s been a pleasure helping you with both your sale and purchase, and I’m so pleased we could make the process as smooth as possible for you. Wishing you all the best in your new home!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Charlie wild was a really friendly and to-the-point person, she answered all my questions adequately and was pretty down to earth. I enjoyed the viewing, it was a lovely experience!

27 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you for taking the time to leave such a lovely review! Charlie will be delighted with your feedback as we will be sure to pass this on.

Avaliado com 5 de um total de 5 estrelas

Fantastic service throughout!

Fantastic service throughout! We had Inez handling the selling and purchasing of our dream house and she couldn't have been more helpful! She kept us update to date with all bits of progress and delays, and chased solicitors when necessary. The team as a whole were brilliant and helped us get the house sale through really promptly. Would highly recommend Linley and Simpson and definitely Inez for all her hard work! Thank you!

23 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you so much for your lovely review! It was a pleasure working with you both, and we’re delighted that Inez and the team could help make the sale and purchase of your dream home as smooth as possible. We really appreciate your kind words and recommendation. Wishing you all the very best and lots of happiness in your new home!

Avaliado com 5 de um total de 5 estrelas

Myself and my partner recently sold our…

Myself and my partner recently sold our house with Linley and Simpson Holmfirth and were very happy with the service provided throughout. Courtney Austin dealt with our sale and communications were clear and quick. We have had a very positive experience and would highly recommend Linley and Simpson and in particular Courtney.

26 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you for your kind words and recommendation. I'm delighted that you were happy with the service provided and that I could support you throughout your sale. It was a pleasure working with you both, and I wish you all the best for the future.

Avaliado com 5 de um total de 5 estrelas

Quick Responses

We have lived in Linley and Simpson’s properties over the last 4yrs and we must say we are impressed by their services, special reference to the maintenance department for their quick responses and care and a very special appreciation to Sophie who is a member of the team- Mr Emmanuel Acheampong

27 de outubro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you so much, Mr Acheampong, for your lovely review and kind words! It’s wonderful to hear that you’ve had such a positive experience with Linley & Simpson over the past four years. I’m delighted to know that you’ve been happy with the service provided by our maintenance team, and I really appreciate your kind mention of me. Your feedback means a lot, and we’re always happy to help.

Avaliado com 5 de um total de 5 estrelas

Professional and Positive Service

I have been a tenant with Linley & Simpson for nearly 10 years and have nothing but positive feedback about their service, particularly when it comes to maintenance issues.

Paula Dunham is a responsive, professional and helpful member of the team who always keeps me updated and is happy to answer any questions I may have. Her communication and support make the whole process straightforward and reassuring.

Thank you to Paula and the team at Linley & Simpson for providing such a great service over the years!

26 de outubro de 2026
Avaliação não solicitada
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Resposta da Linley & Simpson

Thank you so much for taking the time to share your experience and for the wonderful 5-star review!

It has been an absolute pleasure assisting you. We always strive to make communication and maintenance processes as straightforward and reassuring as possible, so hearing that you’ve had such positive support means a great deal to me.

We truly appreciate your long-term tenancy and look forward to continuing to look after you for many more years to come!

Avaliado com 5 de um total de 5 estrelas

After my boiler decided to break down…


After my boiler decided to break down on Saturday morning, I immediately contacted Keira at Linleys maintenance department, within an hour a engineer was here, unfortunately the part had to be ordered, on the Monday morning I was contacted by Paul the engineer who had now received the part and he came and fitted it straight away. Excellent service by all concerned. Thank you.

24 de outubro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you for sharing your experience with us.

We are delighted to hear that your heating issue was addressed so quickly, especially over the weekend. It is wonderful to know that the team acted promptly to get the necessary components ordered and fitted first thing on Monday morning to restore your warmth.

Your kind words about the efficiency and helpfulness of the team have been passed along, and they will be thrilled to hear your feedback. We always strive to provide swift and reliable support when unexpected breakdowns occur. Please do not hesitate to reach out if you need any assistance in the future.

Avaliado com 5 de um total de 5 estrelas

Really happy with the service from the…

Really happy with the service from the estate agents. Everyone has been friendly and helpful, but I’d especially like to say a big thank you to Phoebe Caves. She’s been lovely throughout and has been so helpful and easy to deal with. She’s made the whole experience a lot easier, and I really appreciate all the help and support she’s given.

Thank you, Phoebe, for everything! You’re a credit to the team, and I wouldn’t hesitate to recommend them to anyone. 😊

23 de outubro de 2026
Avaliação não solicitada
logotipo da Linley & Simpson

Resposta da Linley & Simpson

Thank you so much for such a lovely review! It’s been an absolute pleasure helping you, and I’m so glad I could make the experience a little easier for you. I really appreciate your kind words and support, and it means a lot to know you’ve been happy with the service. Thank you again for your trust and recommendation! – Phoebe

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