I just sold a property with Linley & Simpson. Inez was my sales agent and she was super helpful throughout. She always gave me updates and chased up any queries whenever I needed. There were a few str... Ver mais
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I just sold a property with Linley & Simpson. Inez was my sales agent and she was super helpful throughout. She always gave me updates and chased up any queries whenever I needed. There were a few str... Ver mais
A empresa respondeu
In general, I have found staff very helpful and responsive. Liam went above and beyond to help. He was friendly and positive, finding solutions where I ran into problems. Lauren was very helpful on mo... Ver mais
A empresa respondeu
I would like to give a special thank you to Stephanie for her outstanding help and professionalism. She dealt with an issue in my home incredibly quickly and efficiently. Her response was prompt,... Ver mais
A empresa respondeu
After a systems glitch I found I was unable to retrieve a load of data about my two lettings, so I e-mailed to see if someone could help. Jenny came back to me almost immediately, sending me all the m... Ver mais
Escrito pela empresa
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, Reino Unido
Sem histórico recente de pedidos de avaliações
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Property inspection
Myrium who came to inspect our property was kind, professional and complimentary of our property.
My only complaint (not towards her as an individual) would be the property team rearranging inspections and cancelling at short notice.
After a systems glitch I found I was unable to retrieve a load of data about my two lettings, so I e-mailed to see if someone could help. Jenny came back to me almost immediately, sending me all the missing data. First class service!
In general, I have found staff very helpful and responsive. Liam went above and beyond to help. He was friendly and positive, finding solutions where I ran into problems. Lauren was very helpful on move-in day when we were running to a tight deadline and I needed extra support.

Resposta da Linley & Simpson
Thank you Lauren for keeping me well informed re Tenancy changeover.

Resposta da Linley & Simpson
I just sold a property with Linley & Simpson. Inez was my sales agent and she was super helpful throughout. She always gave me updates and chased up any queries whenever I needed. There were a few stressful situations throughout the sale but Inez’s help made it manageable. She was always really friendly too. I felt supported throughout and the help is much appreciated!!

Resposta da Linley & Simpson
This is quite possibly the worst experience we have ever had, we have had a tenant who has caused damage, stolen fixtures and taken the keys. We expected the house to be returned to us in a similar condition but is was not and the agent basically has taken sides with the tenant. They have investigated our issues and initiated their own review and awarded us a figure that does not even cover the costs of the items stolen, let alone the damage caused by the tenant. We have repeatedly requested the property to be returned to us in the excellent condition that it was in when the tenant moved in and this conversation has taken over two and a half months, only for us to be faced with resistance to carry out any of the works, even though some whilst most of these works were the tenants responsibilities, the agents are suggesting we cover the costs. Our conclusion is that this agent doesn't put their fee paying client. Make up your own mind, but we would not recommend them to anybody.
Having seen the response all i can say of the 28 items of damage and theft by the tenent you only included the 5 you wished to include even though you had our list, you refused to include these in your inhouse 'independent' review. That why the award does not go anywhere near just the items stolen.
Your inhouse contractors on checking with other local companies are over charging sometimes as much as 3 times and anything you wanted us to do ourselves is massively undervalued. You also have still not returned the key set given to the tenant, Ami Woods confirmed had been taken back to the USA by the tenant and thereafter came a myriad of different stories. Can't even get that right.
Perhaps you would like to think twice and sort out the issues, as we have repeatedly requested, rather than hiding behind multiple excuses why you can't do it. You can contact me anytime, when you are prepared to sort it out.

Resposta da Linley & Simpson
I would like to give a special thank you to Stephanie for her outstanding help and professionalism. She dealt with an issue in my home incredibly quickly and efficiently. Her response was prompt, she was extremely helpful, and she made the whole process stress-free.
It’s so refreshing to deal with someone who genuinely cares about helping tenants and goes above and beyond to resolve problems. Stephanie is a real credit to the agency, and I truly appreciate all her help.
Thank you, Stephanie, for your excellent service! Highly recommended! ⭐⭐⭐⭐⭐

Resposta da Linley & Simpson
Steve and the staff were very helpful and professional when as a Landlord we had some issues with a tenancy . The help and support was much appreciated . Well done all and a special thanks to Steve

Resposta da Linley & Simpson
It was a very pleasant and quick experience; you are the best—everything took very little time.

Resposta da Linley & Simpson
Kieran Smith professionally led us through the sale by auction expertly in all aspects. It really was a hassle free way to sell our property. Thanks to the whole Linley & Simpson team !

Resposta da Linley & Simpson
Reported the issue with my fence being blown down during last weekend’s storm on Sunday.
I had a response Monday morning advising receipt of issue and that the Landlord would be contacted. By Monday evening updated by nessage that a Contractor had been awarded the job. On Wednesday morning contacted by Contractor to arrange to come same day to carry out repair. Follow up message from Katie Hayes at L&S checking on quality of work and if I was happy with standard.
Excellent customer service.

Resposta da Linley & Simpson

Resposta da Linley & Simpson
We recently sold our property and purchased another property both through Linley & Simpson and cannot speak highly enough of the business, and specifically Inez Tarkenenso & Finlay Ward.
Both Inez and Finlay are a credit to Linley & Simpson, throughout the whole process of the sale and purchase they have been nothing short of excellent and we are very grateful for their professional service.
Both went above and beyond to assist us in the sale and purchase process.
We cannot thank Inez & Finlay enough!
We would highly recommend Linley and Simpson and the whole team at the Pudsey branch!

Resposta da Linley & Simpson
Charlie wild was a really friendly and to-the-point person, she answered all my questions adequately and was pretty down to earth. I enjoyed the viewing, it was a lovely experience!

Resposta da Linley & Simpson
Fantastic service throughout! We had Inez handling the selling and purchasing of our dream house and she couldn't have been more helpful! She kept us update to date with all bits of progress and delays, and chased solicitors when necessary. The team as a whole were brilliant and helped us get the house sale through really promptly. Would highly recommend Linley and Simpson and definitely Inez for all her hard work! Thank you!

Resposta da Linley & Simpson
Myself and my partner recently sold our house with Linley and Simpson Holmfirth and were very happy with the service provided throughout. Courtney Austin dealt with our sale and communications were clear and quick. We have had a very positive experience and would highly recommend Linley and Simpson and in particular Courtney.

Resposta da Linley & Simpson
We have lived in Linley and Simpson’s properties over the last 4yrs and we must say we are impressed by their services, special reference to the maintenance department for their quick responses and care and a very special appreciation to Sophie who is a member of the team- Mr Emmanuel Acheampong

Resposta da Linley & Simpson
I have been a tenant with Linley & Simpson for nearly 10 years and have nothing but positive feedback about their service, particularly when it comes to maintenance issues.
Paula Dunham is a responsive, professional and helpful member of the team who always keeps me updated and is happy to answer any questions I may have. Her communication and support make the whole process straightforward and reassuring.
Thank you to Paula and the team at Linley & Simpson for providing such a great service over the years!

Resposta da Linley & Simpson
After my boiler decided to break down on Saturday morning, I immediately contacted Keira at Linleys maintenance department, within an hour a engineer was here, unfortunately the part had to be ordered, on the Monday morning I was contacted by Paul the engineer who had now received the part and he came and fitted it straight away. Excellent service by all concerned. Thank you.

Resposta da Linley & Simpson
Really happy with the service from the estate agents. Everyone has been friendly and helpful, but I’d especially like to say a big thank you to Phoebe Caves. She’s been lovely throughout and has been so helpful and easy to deal with. She’s made the whole experience a lot easier, and I really appreciate all the help and support she’s given.
Thank you, Phoebe, for everything! You’re a credit to the team, and I wouldn’t hesitate to recommend them to anyone. 😊

Resposta da Linley & Simpson
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