Car returned with interior damage. Told wesr and tear. This is the second time ive had issues with this company. I expect the vehicle to be returned in the condition it was given. Unacceptable.
A empresa respondeu
15-33 Flaxley Parkway, Flaxley Road, B33 9AL Birmingham, GB
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Car returned with interior damage. Told wesr and tear. This is the second time ive had issues with this company. I expect the vehicle to be returned in the condition it was given. Unacceptable.
A empresa respondeu
Brilliant service from start to finish. DLG repaired my car after an accident. Their communications were absolutely first rate. My car was collected from, and delivered back to, my home address and ev... Ver mais
A empresa respondeu
Great admin staff. Kept up to date with progress. Friendly staff collected the car. Really pleased with the repair work. The real bonus was the valeting. Neighbours thought I had a new car.
A empresa respondeu
The service I received was impeccable. I was kept informed at every stage from vehicle collection progress on repair and return of my car. The car had been valeted and looks as good as new. Thanks to... Ver mais
A empresa respondeu
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
15-33 Flaxley Parkway, Flaxley Road, B33 9AL, Birmingham, Reino Unido
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Great admin staff. Kept up to date with progress. Friendly staff collected the car. Really pleased with the repair work. The real bonus was the valeting. Neighbours thought I had a new car.

Resposta da DLG Auto Services - Birmingham
Car returned with interior damage. Told wesr and tear. This is the second time ive had issues with this company. I expect the vehicle to be returned in the condition it was given. Unacceptable.

Resposta da DLG Auto Services - Birmingham
Very impressed with the repairs and car returned with full valet, within 1 week. Great service and communication throughout

Resposta da DLG Auto Services - Birmingham
The service I received was impeccable. I was kept informed at every stage from vehicle collection progress on repair and return of my car. The car had been valeted and looks as good as new. Thanks to all involved.

Resposta da DLG Auto Services - Birmingham
DLG Auto Services did a fantastic job on my ford puma car came back looking brand new highly recommend

Resposta da DLG Auto Services - Birmingham
Brilliant service from start to finish. DLG repaired my car after an accident. Their communications were absolutely first rate. My car was collected from, and delivered back to, my home address and everyone I saw (or spoke to on the phone) were fantastic. Really good communications all the way through. I was delighted with the service provided and was so grateful for the speedy repair to my car. It even came back washed and valeted. What superstars!

Resposta da DLG Auto Services - Birmingham
Car collected and courtesy car delivered at time stated . Car completed and returned at time specified. All work done to high standards. Very happy with experience dealing with DLG..

Resposta da DLG Auto Services - Birmingham
I couldn’t give this company a better review. They kept us in touch all the way through and I couldn’t recommend them enough. Staff were so helpful and pleasant.

Resposta da DLG Auto Services - Birmingham
Fantastic staff, kept me well informed throughout. Finished to a very high standard and extra quick.

Resposta da DLG Auto Services - Birmingham

Resposta da DLG Auto Services - Birmingham
Great service! They fixed my car fast. Picked it up from, dropped courtesy car off, then brought it back. Polite, on time, professional. No complaints
Excellent service from start to finish, brilliant staff all round ie staff on phones, repair staff and delivery drivers, kept you informed every step of the way and always polite and went above and beyond with collection and delivery due to work commitments would highly reccommend this company
On time to collect and deliver back. Friendly staff. Repair was top class.
Work closely together with clients and established companies DLG Perfect Repair 🚘
Given as unexpected polished up repaired car and new confidence
to continue driving with care for others Enjoy our fixted car again,after road rage incident.
Absolutely fantastic from start to finish. Collected the car and delivered back to the door like new. Always someone available to talk to on their helpline for advice and they kept regular contact to let me know how repair was going.
Great service from start to finish plus you did good repair on my car as my husband would noticed if not as he had job checking finish cars over few years back and quick turn around not keep waiting for return of my car
Picked car up transported to Bham. Three days later
minor damage repaired. Door bell rang car was on drive looking great Well done.
Complaint Upheld .....Case No 217526997
Incase you miss my review on Google regarding the ongoing dispute with manager Mr Rob Griffiths for refusing to repair my car , I have now recieved an apology and compensation from Direct Line.. case now closed........thak you all on Fb

Resposta da DLG Auto Services - Birmingham
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