DLG Auto Services - Wakefield Avaliações 

483
•
O TrustScore é 4.5 de um total de 5

4,4

Ripley Drive, Normanton Industrial Estate, WF6 1TZ Wakefield, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent service car picked up by a very helpful member of staff to be repaired resprayed. Kept incontact to let me know how repair was progressing did very professional repair & delivered back 3... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Dislikes: No real joined up working with car hire company. Very difficult to contact for updates and completion of repairs because phone was not answered and voicemail messages to return call we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'm so pleased that my car was repaired by this company. Great service from the start, from collecting my car, leaving me a decent courtesy car and keeping me updated along the way. My car was return... Ver mais

Avaliado com 5 de um total de 5 estrelas

The service I received was excellent. I was kept informed of what was happening with my car from pick up to drop off and the repair itself was of a high standard. Would definitely recommend.

A empresa respondeu


Detalhes da empresa

  1. Oficina de Automóveis

Escrito pela empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Informações de contato

  • Ripley Drive, Normanton Industrial Estate, WF6 1TZ, Wakefield, Reino Unido

  • 0345 3031704

4,4

Excelente

O TrustScore é 4.5 de um total de 5

483 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(483)

348 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Confidence in staff and their efficiency

Once DLG had been booked by our insurers to effect the repairs to our vehicle, they completed them in an efficient and professional manner. The staff were very courteous and polite, and always kept us informed as to where they were up, and expected completion times/dates.

18 de dezembro de 2024
Avaliado com 3 de um total de 5 estrelas

Good work but excuses to only do half a job

What they did was well done but only did half of the damage and I was told it would be cleaned and valetted but it wasn't.

10 de dezembro de 2024
logotipo da DLG Auto Services - Wakefield

Resposta da DLG Auto Services - Wakefield

We appreciate your feedback and understand your disappointment that the cleaning and valet services were not completed as promised. We strive to provide a thorough and satisfying experience for all our customers. We will take your comments into consideration to improve our services in the future.

Avaliado com 5 de um total de 5 estrelas

Professional and Helpful.

Right from the start Direct Line took the stress out of the situation and dealt with everything. They kept us informed of how things were going and collected, repaired and delivered the car on the date and time specified. The repairs were excellent.

10 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Super speedy, very friendly and amazing work

Was contacted on the same day as my insurance claim logged (a Wednesday) was booked in for the following Monday and car was back by the Friday. Repair work very good, lots of updates during the process and a lovely clean at the end. Thank you 😊

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

DLG Auto Services Wakefield

I was given a time slot for when my car would be picked up from my home. They arrived as stated. They kept me updated by txt & phone calls over the two weeks they had my car in for repairs. They seem a very professional, reliable company. My car was brought back to my home at the time we agreed upon. All good.

23 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Repair to my golf GTD

Had a great experience with the company when my car was reversed into they collected it did the job which was to a very high standard.i had a warning light that came on took it back and they sorted it straight away. the staff were very helpful while I was waiting for the warning light to be sorted plus a 5 year guarantee on the paint work 👍🏻

15 de novembro de 2024
Avaliação não solicitada

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