I’ve been using Doctor Medica for prob 10 years. Their pricing is the best but more importantly ALL of the representatives that have helped me have always been very knowledgeable helpful and friendl... Ver mais
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Veja o que dizem as avaliações
I have been a loyal customer for over five years . Excellent service and reasonable prices for most aesthetic products . Shipping on time . Highly recommended.
A empresa respondeu
Not what i expected, but better. Actually, this is a high-end solution for a bargain price. I had my reservations to ordering sensitive products online, mostly about the shipment and package quality.... Ver mais
A empresa respondeu
Once again, DoctorMedica was prompt with my order. There was a small glitch in the system and I wasn't able to order products. A couple of emails revealed that my license had just expired and needed... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Doctor Medica serves as your comprehensive gateway to premium medical injectables and supplies. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, RADIESSE®, ORTHOVISC®, HYALGAN®, and EUFLEXXA®. Since 2006, our commitment has been to provide unparalleled service to medical clinics and spas worldwide. With us, you will have access to authentic, brand-name dermal fillers, mesotherapy treatments, orthopedic solutions, and a range of other reputable brand-name products. Experience exceptional service and VIP account management, with a range of authentic products at attractive prices.
Informações de contato
4,7
Excelente
100 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Will definitely continue to shop at Doctor Medica
Received my second order from Doctor Medica, and I was again impressed by the packaging. Everything was securely wrapped, products are authentic, everything was just right.
It's clear they care about their products and customers. I will definitely continue to shop at Doctor Medica.
3 de março de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your feedback and your continued trust in Doctor Medica.
We're delighted to hear that you were impressed with the packaging of your second order and that everything arrived securely wrapped and as expected. Ensuring the authenticity and quality of our products is of utmost importance to us, and we're thrilled that it reflected in your experience.
At Doctor Medica, we strive to provide excellent service and high-quality products to all our valued customers. Your satisfaction is our priority, and we're grateful for the opportunity to serve you.
Back again at DoctorMedica for more…
Back again at DoctorMedica for more products, and as usual, they did not disappoint. Prices are excellent, delivery is fast, and everything is as described. Why go anywhere else?
10 de março de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for your glowing review and for choosing DoctorMedica once again for your product needs! We truly appreciate your continued support and trust in our services.
It's fantastic to hear that our prices, delivery speed, and product quality have consistently met your expectations. Your satisfaction is our utmost priority, and we are thrilled to have earned your loyalty.
Impressed with the quality of products
I've been consistently impressed with the quality of products from DoctorMedica.
In our field, you can't really compromise on quality, and DoctorMedica tream clearly knows this. It's reassuring to know I'm providing my patients with the best fillers on the market.
12 de março de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for taking the time to share your feedback with us! We greatly appreciate your kind words and are delighted to hear about your positive experience with our products.
At Doctor Medica, we take great pride in offering high-quality products that meet the standards of our discerning customers. We understand the importance of quality in your field, and we're committed to providing you with top-notch fillers that you can trust for your patients' care.
My order arrived in 3 days
My order arrived in 3 days! I can't believe how fast these guys are. Packaging was good, products were nicely sealed.. Doctor Medica, you just gained a loyal customer here :))
7 de março de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your order arrived promptly and that you were satisfied with the packaging and quality of our products.
At Doctor Medica, we prioritize efficiency and quality in every aspect of our service, and it's gratifying to know that we've earned your trust as a loyal customer. Your satisfaction is our ultimate goal, and we are committed to maintaining the high standards that led you to choose us.
Really heplful customer service
I had a few questions before placing my order, and Doctor Medica customer service was incredibly responsive and helpful. It's rare to find such support these days... I will continue to order from them for sure
17 de janeiro de 2024
Avaliação não solicitada
Resposta da Doctor Medica
We're grateful for your positive feedback and are pleased to have been of assistance. Your satisfaction is our top priority, and we're committed to providing the best customer service experience possible.
Supplier I can trust
I have been a customer of Doctor Medica for 5 years now, and I've never been disappointed.
Products are 100% authentic, customer service is fast at resolving any issues. It's great to have a supplier I can trust.
27 de fevereiro de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for being a valued customer for the past 5 years! We're delighted to hear that you've never been disappointed with our 100% authentic products and that our customer service has been prompt in resolving any issues.
Building trust is at the core of our mission, and we appreciate your confidence in us. If you ever need assistance or have questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction.
Here's to many more years of serving you with excellence!
My go to supplier
I've been looking for a reliable supplier for years, and I finally found it with Doctor Medica. Products always arrive on time, and their prices are really affordable. Highly recommend for any budget-conscious practice!
26 de fevereiro de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for your glowing review! We're delighted to be your reliable supplier, and we appreciate your kind words about our timely deliveries and affordable prices. Your recommendation means a lot to us.
If you ever have specific product needs or questions, don't hesitate to reach out. We look forward to continuing to meet your expectations and serving your practice.
I was very happy with my service
I was very happy with my service. I received my order in only 3 days.
26 de janeiro de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for the fantastic 5-star review! We're thrilled to hear that you were very happy with your service and that you received your order in only 3 days.
Efficiency and prompt delivery are key aspects of our service, and we're delighted that we could meet your expectations. If you have any more orders or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service.
Professional and efficient service
11 de janeiro de 2024
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for the fantastic 5-star review! We're delighted to hear that you experienced professional and efficient service.
Providing top-notch service is our commitment to you, and we're pleased that it reflects in your experience. If you have any more orders or questions in the future, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again.
Small Glitch but otherwise fantastic
Once again, DoctorMedica was prompt with my order. There was a small glitch in the system and I wasn't able to order products. A couple of emails revealed that my license had just expired and needed to be updated. Just a suggestion, if the website could give you a reason that you can't order, that way I could have just upload my updated license for seamless ordering. But the sales rep who handled my issue was fantastic and promptly resolved the issue and he even followed up twice with a phone call to ensure everything was ok and that I had received my products. Much appreciated! Jon
5 de dezembro de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for the fantastic 5-star review and for sharing your recent experience with us. We're pleased to hear that, despite a small glitch, you found our service prompt and your sales representative fantastic in resolving the issue.
We appreciate your suggestion regarding website notifications, and it's a valuable insight for us to improve user experience. We're thrilled that our sales representative promptly addressed the issue and followed up to ensure everything was in order.
If you have any more orders or questions in the future, please don't hesitate to reach out. We're here to assist you. Thanks again for choosing DoctorMedica. Your feedback is much appreciated.
Resposta da Doctor Medica
Thank you for the outstanding 5-star review! We're delighted to hear that you appreciate our fast and reliable shipping, as well as the wide range of products we offer.
Efficiency and variety are key elements of our service, and we're committed to maintaining the highest standards. If you have any more orders or questions in the future, please don't hesitate to reach out. We're here to assist you.
nice experience
I am pleased with DoctorMedica because the team is very professional, in helping with orders and following up on the timely arrival of the products.
22 de novembro de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for the wonderful 5-star review! We're delighted to hear that you are pleased with DoctorMedica and appreciate our professional team's assistance in helping with orders and ensuring the timely arrival of products.
Your satisfaction is our priority, and we're committed to providing top-notch service. If you have any more orders or questions in the future, please don't hesitate to reach out. We're here to assist you.
Thanks again for choosing DoctorMedica. We look forward to serving you again!
The products are reliable and…
The products are reliable and affordable compared other companies. Usually get the order within a weeks time. Giving a 4 out of 5, the new website is not user friendly. I now call in to place my orders.
23 de outubro de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for taking the time to share your feedback and for giving us a 4-star review. We're pleased to hear that you find our products reliable and affordable compared to other companies and that our delivery time meets your expectations.
We understand your concerns regarding the user-friendliness of our new website. We're continuously working on improving it to make your experience more convenient. We appreciate your feedback, and we're sorry for any inconvenience you've faced.
If you prefer to call in your orders, we're more than happy to assist you in that manner. Your satisfaction is essential to us, and we value your business. If you have any more feedback or questions in the future, please feel free to reach out.
Thank you for choosing Doctor Medica, and we look forward to serving you again!
Great selection of cosmetic products
Great selection of cosmetic products. Great price.
29 de agosto de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for your review. We appreciate your business!
used to be excellent- past sentence
We have been customers of doctor medica since 2015 and until about 2 years ago been very satisfied. Since this year we always gotten some new customer service manager and once the new website was up things totally gotten out of control. And just recently been informed by "Nick" that doctor medica is not shipping international anymore and that will be handled now by their sister company medica depot...well thats another story .Customer care used to be excellent, prompt etc. but yes, do not ship international anymore????
18 de agosto de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for taking the time to share your feedback with us. We truly appreciate your long-term support and are genuinely sorry to hear about your recent experience with us.
We understand your frustration regarding the changes in our customer service team and the transition to our sister company, Medica Depot, for international shipping. We recognize that this has been a significant adjustment, and we apologize for any inconvenience it has caused.
Please rest assured that we are actively working to improve our international shipping process and customer service experience. Your feedback is valuable to us, and we will use it to make necessary enhancements to better meet your needs.
If there is anything specific you would like us to address or if you have any further concerns, please do not hesitate to reach out to us directly. We value your business and are committed to providing you with the best service possible.
Once again, thank you for your loyalty, and we hope to regain your trust in the future.
I have been using DoctorMedica for…
I have been using DoctorMedica for years! Totally legit and great prices!
26 de julho de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for being a loyal customer for years and for the fantastic 5-star review! We're thrilled to hear that you find Doctor Medica totally legit and appreciate our great prices.
Your continued support means the world to us. If there's anything more we can do to enhance your experience or if you have any feedback to share, please feel free to reach out.
We look forward to serving you for many more years to come!
Timely delivery and very responsive to…
Timely delivery and very responsive to needs
21 de julho de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for taking the time to leave us a wonderful 5-star review! We're delighted to hear that you've had a positive experience with Doctor Medica, including timely delivery and our responsiveness to your needs.
Your satisfaction is our priority, and we're committed to maintaining this level of service.
Long time client, positive experiences.
I have been working with Doctor Medica for years and have had a very positive experience. The minimal times when a shipping issue occurred, the situation was quickly addressed. I will continue to use them in the future.
20 de julho de 2023
Avaliação não solicitada
Resposta da Doctor Medica
We're pleased to hear that our team has been able to swiftly address any shipping issues that may have arisen, ensuring your satisfaction. Your trust in us means a lot, and we're committed to maintaining this level of service.
Thank you for being a valued customer for years and for sharing your positive experience with Doctor Medica. We truly appreciate your loyalty and your 5-star review.
Very fast shipping
Very fast shipping, very good customer service.
11 de janeiro de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for your review! We're glad to hear that you had a great experience with our service. Your support is important to us, and we look forward to serving you again in the future. If you have any further questions or concerns, please feel free to reach out to us.
have been working with this company for…
have been working with this company for almost ten years now. great products and service!
26 de junho de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
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