I’ve been using Doctor Medica for prob 10 years. Their pricing is the best but more importantly ALL of the representatives that have helped me have always been very knowledgeable helpful and friendl... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have been a loyal customer for over five years . Excellent service and reasonable prices for most aesthetic products . Shipping on time . Highly recommended.
A empresa respondeu
Not what i expected, but better. Actually, this is a high-end solution for a bargain price. I had my reservations to ordering sensitive products online, mostly about the shipment and package quality.... Ver mais
A empresa respondeu
Once again, DoctorMedica was prompt with my order. There was a small glitch in the system and I wasn't able to order products. A couple of emails revealed that my license had just expired and needed... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Doctor Medica serves as your comprehensive gateway to premium medical injectables and supplies. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, RADIESSE®, ORTHOVISC®, HYALGAN®, and EUFLEXXA®. Since 2006, our commitment has been to provide unparalleled service to medical clinics and spas worldwide. With us, you will have access to authentic, brand-name dermal fillers, mesotherapy treatments, orthopedic solutions, and a range of other reputable brand-name products. Experience exceptional service and VIP account management, with a range of authentic products at attractive prices.
Informações de contato
4,7
Excelente
100 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is my go to company for aesthetic…
This is my go to company for aesthetic orders. I have had issues with some of the customer service in the past, but Maria has been great the last couple years, and talked to James today and he was very helpful. All product always authentic. I will say, their “sales” leave quite a bit to be desired, and actually getting them to price match is quite a feat, but I do recommend!
14 de junho de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for sharing a positive feedback. We will continue to work hard, deliver and exceed expectations! Appreciate your time! Should you be in need of further assistance, please contact us right away!
Exceptional Customer Service! ⭐️
Exceptional customer service, great pricing, and fast shipping! Any minor issues are corrected immediately and communication is outstanding. Would highly recommend! I’ve been using them for years and will continue to give them my business! ⭐️⭐️⭐️⭐️⭐️
13 de junho de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
My experience is good when I get my…
My experience is good when I get my order before 4 days .
6 de junho de 2023
Resposta da Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
ProLase Laser Mass
Maria, our rep was able to speak to me, take the order and get it to us ASAP. Much appreciated. Thank you, Maria. Dr. B. ( ProLase Laser & Skin) Mass.
5 de maio de 2023
Resposta da Doctor Medica
Thank you for the kind words! It always makes our day to hear that we're able to live up to your expectations. Our customer service team goes above and beyond to offer personalized solutions to our valued partners, like yourself. Should you be in need of assistance, please do not hesitate to contact us at anytime!
Great communication and customer service
14 de abril de 2023
Resposta da Doctor Medica
Hi Jodi,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our communication and customer service. Providing excellent support is a top priority for us, and we're glad that we met your expectations. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
DoctorMedica Team
Great service
Easy to talk to the sales rep and get a good price and quick shipping.
2 de maio de 2023
Resposta da Doctor Medica
Hi Dr. Deborah,
Thank you for your positive feedback! We're delighted to hear that our sales rep was easy to talk to and that you were able to get a good price. We also appreciate your mention of our quick shipping. Providing a seamless and efficient experience is important to us, and we're glad we could meet your expectations. We value your business and hope to serve you again in the future.
DoctorMedica Team
Great selection and prices
Great selection and prices! Easy to order.
9 de maio de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi JT,
Thank you for your positive feedback! We're delighted to hear that you found our selection and prices to be great, and that ordering was easy for you. We appreciate your support and look forward to serving you again soon! - DoctorMedica Team
Reliable and Available
Customer service is always available and ready to help. Fast, friendly, and reliable service and products
10 de maio de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Tracy Corby,
Thank you for your wonderful review!
We're thrilled to hear that our customer service has met your expectations and that you found our service and products to be fast, friendly, and reliable. We pride ourselves on providing excellent support, and it's great to know that you appreciate it. We truly value your feedback and hope to continue serving you with the same level of dedication in the future.
DoctorMedica Team
Reliable company, authentic products
Have been ordering products from this company for several years. Occ. had problems with shipping but they were very good about it and replaced products promptly without any additional charges.
2 de maio de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Shuja Khan,
Thank you for your long-term support and taking the time to leave a review! We're grateful to have served you for several years. We apologize for any occasional shipping issues you've experienced, but we're glad to hear that our team has been responsive and helpful in promptly replacing the products without any additional charges. Your satisfaction is our priority, and we appreciate your understanding. We look forward to continuing to provide you with exceptional service and products in the future.
DoctorMedica Team
Thank you for good products and mostly…
Thank you for good products and mostly for good customer service, following up and keep me updated. Will continue to be your dedicated customer.
1 de maio de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Angels,
Thank you for your amazing review! We're thrilled to hear that you're happy with our products and appreciate our commitment to providing good customer service. Keeping you updated and following up is an important part of our commitment to your satisfaction. We're grateful to have you as a dedicated customer, and we look forward to continuing to serve you with the same level of excellence. If you ever need anything, please don't hesitate to reach out.
DoctorMedica Team
Very good overall
Very good overall. The product arrives in pristine condition and they have reliable customer service.
25 de abril de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Pablo,
Thank you for making time to do this Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Best Regards,
DoctorMedica Team
I have a fantastic rep that helps me
I have a fantastic rep that helps me! She really is the best! The only problem is sometimes packages get delayed or lost which can make it difficult when you have a practice.
9 de março de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Huguette Hoffman,
Thank you for making time to do this Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.
Best Regards,
DoctorMedica Team
Another satisfied customer....
My orders have been filled timely and received as promised. Products are available and the staff easy to work with should you need to speak with anyone. I would recommend them to everyone.
1 de março de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Candice ,
Thank you for giving us 5Star Review.
This fuel us up to always do better and do extra mile for all our clients.
It is our pleasure to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.
Best Regards,
DoctorMedica Team
loyal customer
I have been a customer with Doctor Medica for many years. My new account manager, Maria, is very helpful and communicates product sales and updates. she returns my calls promptly. Prices are competitive.
22 de fevereiro de 2023
Avaliação não solicitada
Resposta da Doctor Medica
Hi Denise,
Thank you for making time to do this 5Star Review for us.
This continue to inspire our team, to always do better and do extra mile for all our clients.
We are happy to do business with you and with your colleagues.
Thank you for recommending us to your friends and colleagues.
Best Regards,
DoctorMedica Team
DoctorMedica's great variety of…
DoctorMedica's great variety of products and trending educational updates makes doing business with them very efficient. Customer service is very knowledgable; friendly and professional.
15 de dezembro de 2022
Avaliação não solicitada
Resposta da Doctor Medica
Hi Erin Shelley,
Thanks for your feedback. Your 5-Star review is what drives us to be better every day.
We shall continue providing quality genuine products and great service to you and to your friends/colleagues that you would refer to us.
We have been clients of DoctorMedica…
We have been clients of DoctorMedica since 2013 and have always had positive experience. Since Jhon’s arrival service has improved and delivery is always timely.
7 de novembro de 2022
Avaliação não solicitada
Resposta da Doctor Medica
Hi Customer 2,
Thank you for your 5-star review.
We appreciate your business.
We shall continue providing quality genuine products and great service.
Wonderful to work with
Wonderful to work with. Great customer service and super fast shipping!
12 de dezembro de 2022
Avaliação não solicitada
Resposta da Doctor Medica
Hi Eydie Roark
Thank you for your 5-star review. This continues to fuel us up to do better everyday.
We appreciate your business.
Prompt and professional
They are always prompt in getting our orders out and check in with us periodically to see if we need anything. Very professional always.
7 de dezembro de 2022
Avaliação não solicitada
Resposta da Doctor Medica
Hi Dr. Karen Tafreshi, DC
Thank you for your 5Star Review. This is what drives us to do better every day.
We shall continue providing quality genuine products and great service to you.
We appreciate doing business with you.
Fair Pricing
Fair Pricing, quick delivery, and customer service follow up
1 de dezembro de 2022
Avaliação não solicitada
Resposta da Doctor Medica
Hi Calilooksbyalaina
Thank you for your 5-star review.
We appreciate your business.
Its was great and fully satisfied with…
Its was great and fully satisfied with the services from Doctor Medica. Good selection of products with low and reasonable prices.
The packaging received with proper sealed and only less than 1 week from the order to Malaysia.
Definitely will repeat the order. Thanks you.
2 de dezembro de 2022
Avaliação não solicitada
Resposta da Doctor Medica
Hi AkAzre Yahya,
Thank you for your 5Star Review. This is what drives us to be better every day.
We shall continue providing quality genuine products and great service to you and to your friends/colleagues that you would refer to us.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.