Documentgenius Avaliações 

498
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Your forms do not contain the correct notary block for the State of Florida. As of 2020, the FL Statute requires that the notary block contain specifications "physically present" or "online notarizati... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I needed just one template for Medical Records Request and was able to find just what was needed OTO, and now really respect this company for not trying to up-sell or trap customers with hard-to-escap... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was a very simple yet perfect experience. I needed a onetime Bill of Sale for a client. Y'all provided that. I will definitely come back and sign up for a subscription if I need something l... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I was disappointed because when I looked for a PDF to CSV converter, the sight came up as free and said I could convert to CSV. However, I did have to put in a credit card, pay a dollar for a "free t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

498 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(498)

467 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Easy to use

Easy to use, but would like a fully free version as I need a document once in a blue moon.

30 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thanks for trying Document Genius! We appreciate your feedback regarding pricing options for occasional users. We’re taking this into account as we work to improve our offerings, and we hope to help you again next time you need a document!

Avaliado com 5 de um total de 5 estrelas

Easy to use document resource

Easy to use document resource. I will bookmark for future use.

30 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thanks for sharing! We’re thrilled that Document Genius made things simple for you. We look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

Easy to navigate and a great website

30 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your wonderful review! We're delighted to hear that you found the website easy to navigate. We truly appreciate your support and look forward to helping you again whenever you need us!

Avaliado com 5 de um total de 5 estrelas

Fast and free for what I needed

30 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your great review! We're glad to hear DocumentGenius was fast and provided exactly what you needed.

We truly appreciate your support and hope to assist you again in the future!

Avaliado com 1 de um total de 5 estrelas

Notary Block is Invalid for the State of Florida

Your forms do not contain the correct notary block for the State of Florida. As of 2020, the FL Statute requires that the notary block contain specifications "physically present" or "online notarization." Therefore, this form is not usable in the State of Florida. There are also issues with line spacing, making the form unattractive.

30 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for sharing your feedback. We're sorry to hear that the document did not meet your expectations, and we understand how important it is for legal forms to reflect current state-specific requirements.

We appreciate you bringing these concerns to our attention. Our team will reach out to you via email to learn more about your experience and review the issues you've identified regarding the Florida notary block and document formatting.

Avaliado com 5 de um total de 5 estrelas

Program usage

29 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for using Document Genius! We appreciate your business and hope our program made creating your documents easy.

Avaliado com 5 de um total de 5 estrelas

Great app for lease extensions.

Great app for lease extensions.

29 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your wonderful feedback! We're so glad to hear that Document Genius was helpful for creating your lease extension.

We appreciate you choosing our service and are pleased it met your needs. If you ever need assistance or have any questions, our Support team is always here to help.

Thank you again for your support!

Avaliado com 1 de um total de 5 estrelas

did not work to hard to understand

29 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your feedback. We're sorry to hear the experience wasn't what you expected. If there's anything we can do to help, please don't hesitate to contact our Support team. We'll also be reaching out to you via email to better understand your concerns and see how we can assist.

Avaliado com 5 de um total de 5 estrelas

This was a trial run. It actually is very good. I will look to this option to create another document

this online tool is a very easy to navigate and is a good start for a draft document for the parties to begin negotiations

29 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your thoughtful feedback! We're delighted to hear that you found our tool easy to navigate and that it provided a helpful starting point for drafting your document and beginning negotiations.

We truly appreciate your support and are glad we could assist. If you ever have any questions or need help in the future, our Support team is always here for you.

Thank you again for choosing Document Genius!

Avaliado com 5 de um total de 5 estrelas

It is a great thing for someone that…

It is a great thing for someone that uses the forms for a business ,.

29 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your kind feedback! We're thrilled to hear that you find our forms valuable for business use.

We truly appreciate your support and are glad our documents have been helpful. If you ever need assistance or have any questions, our Support team is always here to help.

Thank you for choosing Document Genius!

Avaliado com 3 de um total de 5 estrelas

No medical POA /incorrect county name on notary

I could not find a medical power of attorney. The notary page incorrectly placed state name where county name should be.

29 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your feedback. We're sorry to hear you had difficulty locating the Medical Power of Attorney form, and we appreciate you bringing the notary page formatting issue to our attention.

If you're looking for our Medical Power of Attorney, you can access it here:

https://documentgenius.com/forms/medical-power-of-attorney/

We also understand your concern regarding the notary page. Our team will review your feedback about the state name appearing where the county name should be to ensure the document is formatted correctly.

We'll also be reaching out to you via email to learn more about your experience and see how we can further assist. If you have any questions or need help completing the form, please don't hesitate to reply—we're here to help.

Avaliado com 3 de um total de 5 estrelas

Did not meet my needs

Did not meet my needs. Found something better.

28 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your feedback. We're sorry to hear that our service didn't meet your needs, but we appreciate you giving us the opportunity to try and we wish you all the best.

Avaliado com 5 de um total de 5 estrelas

It was fast for a one time document.

28 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your kind feedback! We're happy to hear that Document Genius made it quick and easy to create your one-time document.

We appreciate you choosing our service and are glad we could help. If you ever need assistance or have any questions in the future, our Support team is always here to help.

Thank you again for your support!

Avaliado com 4 de um total de 5 estrelas

iTS EASY TO USE

28 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your kind feedback! We're delighted to hear that you found Document Genius easy to use.

We appreciate you choosing our service and are glad we could help. If you ever have any questions or need assistance in the future, our Support team is always here to help.

Thank you again for your support!

Avaliado com 3 de um total de 5 estrelas

Document genius was good for creating general contstruction contract.

Document genius was good for creating a simple contract, but it is a download from the website and not an email confirmation. Therefore when I tried to cancel after the trial, it was difficult to find out how to cancel. Ultimately, I went to my downloads, and found the original download so i was able to cancel.

28 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for taking the time to share your experience. We're glad to hear that Document Genius helped you create the contract you needed.

We're sorry to hear that finding the cancellation option was difficult. We'll share it with our team as we continue working to improve the user experience. Thank you again for your valuable feedback.

Avaliado com 2 de um total de 5 estrelas

its ok i like how they let u merge file

27 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thank you for your feedback! We’re glad you found the file merging feature helpful, though we’re sorry your overall experience didn’t fully meet your expectations. Our team will reach out to you to learn more about your experience and see how we can further assist.

Avaliado com 1 de um total de 5 estrelas

Refund Refusal

They refused my refund though I requested it immediately. This common practice is unethical and unpopular and reveals the company only values making a quick buck and not real customer service. I will never use them again.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

We’re very sorry to hear about your experience and understand your frustration regarding your refund request. We take concerns like yours seriously and appreciate you bringing this to our attention. Our team will reach out to you directly to review the situation and see how we can further assist.

Avaliado com 5 de um total de 5 estrelas

It was a great trial

It was a great trial, however in searching for additional items that I would need I found that no further need is warranted at this time.

21 de julho de 2026
Avaliação não solicitada
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Resposta da Documentgenius

Thanks for the feedback! We're glad you enjoyed your trial with Document Genius. Should your document needs change down the road, we'd love to welcome you back anytime!

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