Your forms do not contain the correct notary block for the State of Florida. As of 2020, the FL Statute requires that the notary block contain specifications "physically present" or "online notarizati... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I needed just one template for Medical Records Request and was able to find just what was needed OTO, and now really respect this company for not trying to up-sell or trap customers with hard-to-escap... Ver mais
A empresa respondeu
This was a very simple yet perfect experience. I needed a onetime Bill of Sale for a client. Y'all provided that. I will definitely come back and sign up for a subscription if I need something l... Ver mais
A empresa respondeu
I was disappointed because when I looked for a PDF to CSV converter, the sight came up as free and said I could convert to CSV. However, I did have to put in a credit card, pay a dollar for a "free t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Document Genius, we believe paperwork shouldn’t be stressful or costly. That’s why we offer easy-to-use, step-by-step tools to help you create contracts, forms, and other documents with confidence. Whether you're drafting an agreement, organizing your paperwork, or collecting signatures, we make the process clear, affordable, and hassle-free.
Informações de contato
Estados Unidos
- documentgenius.com
4,1
Muito Bom
498 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Forms were simple to complete and print.
15 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your kind feedback! We're glad to hear that you found our forms simple to complete and print. We truly appreciate your support!
Not many different types of documents…
Not many different types of documents available.
17 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for sharing your feedback. We're sorry to hear that you weren't able to find the variety of documents you were looking for. We understand how disappointing it can be when the specific document you need isn't available.
We appreciate you bringing this to our attention. Our team will reach out to you directly via email to learn more about the documents you were looking for and see how we can assist.
Santiago went out of his way to help
Santiago went out of his way to help. Very kind and considerate and responded in a timely manner.
17 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you so much for your wonderful feedback! We're delighted to hear that Santiago went above and beyond to assist you and provided kind, considerate, and timely support. We'll be sure to share your kind words with him. We truly appreciate your support!
This site was so easy to use
This site was so easy to use. I highly recommend. I am 60 yrs old and this site was very user friendly.
17 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you so much for your wonderful feedback and recommendation! We're delighted to hear that you found our site easy to navigate and user-friendly. We truly appreciate your support and are glad we could make the process simple and convenient for you!
Merged documents with ease
17 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback! We're glad to hear that you were able to merge your documents quickly and easily. We truly appreciate your support!
I had a billing issue and reached out…
I had a billing issue and reached out to support for help. I heard back quite fast from Andy and he was incredibly helpful and issued my refund immediately. Thank you!
16 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for taking the time to share your experience! We're so glad to hear that Andy was able to assist you quickly and resolve your billing issue by processing your refund. We'll be sure to pass along your kind words to him!
Great at compressing however it…
Great at compressing however it completely removes links if you have links on your PDF file.
16 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for taking the time to share your feedback. We're glad to hear the compression worked well, but we're sorry to learn that the links in your PDF were removed during the process. We understand how important it is to preserve clickable links, and we apologize for the inconvenience.
We'd like to look into this further. Our team will reach out to you via email to gather a few more details and investigate what happened.
Thank you again for bringing this to our attention. Your feedback helps us improve our service.
The instructions were simple and easy…
The instructions were simple and easy to understand
16 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback! We're delighted to hear that you found the instructions simple and easy to understand. We appreciate your support and thank you for choosing Document Genius!
Fill pout bill of sale multiple times…
Fill pout bill of sale multiple times but it would never save. Said there were no documents. I did enter CC info to start free trial and may have received conf#. Not sure, tried this on several web sites.
13 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback, and we're sorry to hear about your experience.
We understand how frustrating it must have been to complete your Bill of Sale multiple times only to find that it wasn't saved. We'd like to look into this for you.
Our team will be reaching out to you shortly to investigate the issue. In the meantime, could you please confirm whether you successfully completed the account registration process? Documents are only saved once an account has been successfully created and you're signed in.
We appreciate your patience and look forward to helping resolve this as quickly as possible.
Fast and easy and you get to choose how…
Fast and easy and you get to choose how many pages you want in the rental agreement.
15 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your wonderful feedback! We're glad to hear you found Document Genius fast and easy to use, and that you appreciated the flexibility to customize your rental agreement. We appreciate your support and thank you for choosing Document Genius!
Really easy way for templates
15 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback! We're glad to hear you found an easy way to create the documents you needed. We appreciate your support.
It is fine and they are a good company…
It is fine and they are a good company I just don't like their letter form or how my letter came out so this is why I canceled. Thank you
15 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback and for your kind words about our company. We're sorry to hear that the letter format didn't meet your expectations, but we appreciate you sharing your experience.
I found 3 documents I needed easily
I found 3 documents I needed - Advanced Directive, Power of Attorney (Health Care), Durable Power of Attorney. The system was easy to use and thorough. I'd recommend it to anyone needing documents!
15 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your wonderful feedback! We're delighted to hear that you found the documents you needed and that you found our system easy to use and thorough. Your recommendation means a great deal to us.
Made Life Easier!
This website made it incredibly easy to merge 2 pdf files.
15 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback! We're delighted to hear that our website made it incredibly easy to merge your PDF files. We appreciate your support and are glad we could help. Thank you for choosing Document Genius!
Resposta da Documentgenius
Thank you so much for the feedback! I'm glad to hear it was easy to use and helped you get the document you needed.
Cant get access to my completed form
Cant get access to my completed form. Very frustrating site.
Please cancel immediately!
14 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback; we need to know when the experience isn't hitting the mark so we can fix it.
We want to make this right. Our team is going to reach out to you directly via email right away to help you get access to your completed form.
If you still want to cancel your account, you can cancel it at any time by going to your User Settings once you're logged in.
good experience
good experience. very good job done. thanks
14 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you so much for the feedback! I'm really glad to hear you had a great experience and got what you needed!
I was disappointed because it said I…
I was disappointed because when I looked for a PDF to CSV converter, the sight came up as free and said I could convert to CSV. However, I did have to put in a credit card, pay a dollar for a "free trial" then cancel within a certain timeframe and my only option was excel when I was looking for CSV. However, it did get me a step closer to my ultimate goal.
13 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations, and we understand how frustrating it can be when a service isn't what you anticipated.
To clarify, the $1 charge is for access to the 7-day trial, and the credit card is requested to ensure uninterrupted access should you choose to continue after the trial. We also appreciate your comments regarding the availability of CSV conversion and how the service was presented. We'll be sure to share your feedback with our product team for review.
If you'd like to discuss your experience further or need any assistance, please contact us at support@documentgenius.com. We'd be happy to help.
Misleading subscription amount
13 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback. We're sorry to hear that our subscription pricing was not clear and did not meet your expectations.
We understand how important pricing transparency is. Our subscription details, including the trial terms, renewal amount, and billing information, are presented during the sign-up process before enrollment.
We'd appreciate the opportunity to review your experience and address any concerns you may have. Our team will be reaching out to you via email shortly.
Thank you for sharing your feedback. It helps us continue improving our service and communication.
Quick and easy to use.
13 de julho de 2026
Avaliação não solicitada
Resposta da Documentgenius
Thank you for your feedback! We're glad to hear you found Document Genius quick and easy to use. We appreciate your support and thank you for choosing Document Genius!
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