I mistakenly signed up for a premium monthly subscription. When I asked for a refund, the response was immediate and, to my pleasant surprise, they refunded my payment in full and cancelled the monthl... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Scumbags built a business model around hiding a $40 recurring fee in the fine print of a $2 transaction. Luckily my CC company flagged it as fraud, but it's still a pain in the ass to have to get a ne... Ver mais
A empresa respondeu
I like the simplicity of getting a custom document or one that's already made up for a template for business affairs really easy. Great job. I also like that you can customize one if seeded. Great cu... Ver mais
A empresa respondeu
When I needed a refund for a recurring charge, Ernesto took care of me no questions asked. Made me feel a lot better about my experience and I would come back knowing the way they treated me.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Documentify is an online platform that helps individuals, freelancers, and businesses create professional documents quickly and efficiently. We specialize in simplifying the process of generating essential documents, making it accessible to anyone without requiring technical expertise. Our platform offers a wide range of document solutions commonly used across the United States, including business, real estate, personal, and employment documents. These include bill of sale, purchase agreements, LLC operating agreements, non-disclosure agreements (NDAs), lease agreements, lease termination agreements, eviction notices, rent increase notices, quitclaim deeds, power of attorney, last will and testament, living wills, revocable living trusts, prenuptial agreements, resignation letters, recommendation letters, employment contracts, employment offer letters, and independent contractor agreements. Each document is created through a simple step-by-step process, allowing users to generate clear, structured, and ready-to-use documents within minutes. Our tools are designed to be easy to use while still delivering professional-quality results. We focus on providing a reliable and straightforward experience. Users can customize their documents to suit their specific needs, making our platform suitable for both personal and business use. Documentify is built with efficiency in mind. Our goal is to save users time and streamline the process of creating important documents, offering a practical and cost-effective solution for everyday needs. We are committed to continuously improving our platform and providing a dependable service that users across the United States can trust.
Informações de contato
Estados Unidos
- documentify.com
4,3
Excelente
94 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very great
Very great! I didn’t realize the subscription was 40$ a month and I emailed them and they were willing to give me a refund asap! Thank you Ernesto Padilla your amazing! Very fast at getting back to your customers!
20 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Kara,
Thank you so much for your thoughtful review!
We’re really glad we were able to assist you quickly and help resolve the issue. Providing fast and professional support to our customers is very important to us, and your feedback truly means a lot.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
Straightforward website
Paid a small fee for rent agreement document. This was all I required and was able to cancel the monthly subscription easily. I did not require anything further in this line.
Thanks Documentify. It solved my problem perfectly!
16 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Helen,
Thank you so much for your thoughtful review!
We’re really glad to hear that the rental agreement document solved your problem perfectly. It’s great to know the service provided exactly what you needed.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
Great customer service!
I
Misplaced the title for a motorcycle that I recently sold, so we needed to quickly put together a bill of sale and decided to use Documentify. The process only took a couple of minutes and our document is legal for
our state. This completely satisfied the buyer until a duplicate title was delivered . I highly recommend this service for all sorts of documents that are needed in a hurry. Be mindful that there is a window of time to cancel, otherwise, a monthly subscription fee will be charged to your cc. Cancelling is it quick and painless.
15 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi P,
Thank you so much for the detailed review and recommendation!
We’re glad Documentify was able to help you quickly create the bill of sale you needed and that the process was smooth for both you and the buyer.
Thank you again for your support!
Warm regards,
Ernesto
Documentify Support Team
Easy to find the right form and print…
Easy to find the right form and print it off. Many choices in Lease arrangements, Bill of Sale, etc
Great Company
4 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Robert,
Thank you so much for your review!
We’re very happy to hear that you found it easy to locate the right forms and that the variety of document options was helpful for your needs.
We truly appreciate your support and kind words about our company!
Warm regards,
Ernesto
Documentify Support Team
The form I needed was easily…
The form I needed was easily identifiable from the choices available. It coached me through the form clarifying what would help to make it less ambiguous so the agent acting in my behalf could be confident in the choices being made. Customer service rep, Ernesto Padilla, replied very quickly to my questions regarding the one time pay option and guided me through the download process. A very positive experience. I will use this company again if/when needed.
6 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Lynda,
Thank you so much for your detailed and thoughtful review!
We’re really glad to hear that you found the process clear and helpful, and that the guidance within the form made things easier and more precise for you. It’s also great to know that our support was able to assist you quickly with the one-time payment and download process.
We truly appreciate your kind words and your trust — we’ll be here whenever you need us again.
Warm regards,
Ernesto
Documentify Support Team
I’m not sure how this service got…
I’m not sure how this service got started, but the people that I dealt with to have it removed from my credit card were just like the best!!!! instant responses, professional service
5 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Robert,
Thank you so much for your kind words!
We’re really glad to hear that our team was able to assist you quickly and professionally. Providing prompt and helpful support is very important to us, so your feedback means a lot.
If you ever need anything in the future, we’ll be here to help.
Warm regards,
Ernesto
Documentify Support Team
I used the software and it’s great
I used the software and it’s great
1 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Corey,
Thank you for your feedback!
We’re really glad to hear you had a great experience using the software. If you ever need any help or have questions, feel free to reach out — we’re always here to assist.
Warm regards,
Ernesto
Documentify Support Team
Documentify was very easy to access
Documentify was very easy to access, very straightforward. I made a lease and was able to make individual changes to the document. Documentify added clauses which were important that I would not have thought of. And great customer service, too! A+
25 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Gwen,
Thank you so much for your fantastic review!
We’re really glad to hear that you found the platform easy to use and that the added clauses were helpful — that’s exactly what we aim to provide. It’s also great to know our customer service made a positive impression.
We truly appreciate your support and your A+ rating!
Warm regards,
Ernesto
Documentify Support Team
I needed to make a invoice and the…
I needed to make a invoice and the website made it a piece of cake kinda easy. And their customer support was Immidiet and on point.
2 de maio de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Mohammed,
Thank you for your great feedback!
We’re really glad to hear that creating your document was quick and easy, and that our support team was able to assist you right away. That’s exactly the experience we aim to provide.
If you ever need anything else, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
I found a company to be very professional.
I found a company to be very responsive, professional, and dealing with me, and very personable. I found the product to be really good, and a form I used was very accurate. I would recommend using this company to others.
7 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Michael,
Thank you so much for your thoughtful review!
We’re really glad to hear that you found our team responsive and professional, and that the document met your expectations. It means a lot to us that you’d recommend our service to others.
If you ever need anything in the future, we’re always here to help.
Warm regards,
Ernesto
Documentify Support Team
Fast and easy to use
I was able to create my document very fast just by answering some simple questions regarding the document I needed to create
23 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Monica,
Thank you for your feedback — we’re really glad to hear that you were able to create your document quickly and easily.
That’s exactly what we aim for: a simple and efficient process.
If you need anything else or have any questions, feel free to reach out — I’m here to help.
Warm regards,
Ernesto
Documentify Support Team
Did what I needed then emailed them to…
Did what I needed then emailed them to cancel account just because it's only something I needed for one thing and probably would never use again cause it's not something I usually need but they emailed me back right away and canceled it right away. It was zero hassle whatsoever.
23 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Rachel,
Thank you for your feedback — we really appreciate it!
We’re glad to hear everything worked smoothly for you and that the cancellation process was quick and hassle-free. That’s exactly the experience we aim to provide.
If you ever need anything again in the future, we’ll be here and happy to help.
Warm regards,
Ernesto
Documentify Support Team
Fast response time
Fast response time. Very pleasant to work with. I would highly recommend them. Ernesto actively listened and followed through with the agreed plan of action. Thank you!!!
24 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Mrs O,
Thank you so much for your kind words — we truly appreciate it!
We’re glad to hear you had a positive experience and that the support provided met your expectations. It means a lot to know the communication and follow-through made a difference.
If you ever need anything in the future, we’ll be here and happy to help.
Warm regards,
Ernesto
Documentify Support Team
Yes!!!
website is easy to use - very convenient. Cancelation process was so simple. Great communication from the staff
21 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Mary,
Thank you for your kind feedback — we truly appreciate it!
We’re glad to hear that you found the website easy to use and the cancellation process simple. Providing clear communication and a smooth experience is very important to us.
If you ever need anything in the future, we’ll be here and happy to help.
Warm regards,
Ernesto
Documentify Support Team
Fool you into a subscription
Same as all the other one star reviews: You purchase a document for $1.99 and they do sign you up for a subscription of $39.99. My credit company alerted me so it is a well known unrecognized charge by Documentify. If Documentify believes it's a legitimate sign up then they are sneaky and not clear about it!
17 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hello,
I want to start by apologizing for your experience. You can cancel at any time, and there is no obligation. You can cancel the subscription right from your Account’s Dashboard or by simply sending an email to support@documentify.com , and we'll cancel it for you within 24 hours. There are no charges to the card if the trial offer is canceled within the seven-day trial period. All these details were provided to you so you would have an informed decision about your purchase.
Additionally, if you would like to contact us directly here is our email address: support@documentify.com. Make sure to contact us directly providing your email address associated with your Documentify account so that we can help you solve the issue as soon as possible.
Best regards,
Ernesto
Documentify Customer Support
I used the service to get medical POA…
I used the service to get medical POA for a family member's disabled adult child. I didn't know a second payment would be coming out the same month. I cancelled the subscription and requested a refund. Within a few minutes Ernesto responded back and had refunded the fees. I have never received such a quick response. Thanks Ernesto!!
17 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Shannon,
Thank you so much for your kind words — we truly appreciate you taking the time to share your experience!
We’re really glad to hear everything was resolved quickly and that you were satisfied with the support you received. Providing fast and helpful assistance is always our goal.
If you ever need anything again in the future, we’ll be here and happy to help.
Warm regards,
Ernesto
Documentify Support Team
The service I received was great
The service I received was great, my issue was resolved immediately.
15 de abril de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Lark,
Thank you so much for your kind words — we truly appreciate you taking the time to share your experience!
We’re really glad to hear that your issue was resolved quickly and that you had a great experience with our service. That’s exactly what we strive for.
If you ever need anything in the future, we’ll be here and happy to help.
Warm regards,
Ernesto
Documentify Support Team
Prompt and courteous service
Prompt and courteous service! Thank you!
29 de março de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Anita,
Thank you so much for your kind words — we really appreciate it!
If you ever need anything else, feel free to reach out anytime
Warm regards,
Ernesto
Documentify Support Team
I used Documentify to produce a legal…
I used Documentify to produce a legal document. I hesitated to put my credit card information in because of possible fraud and problems cancelling. The software was very user friendly but unfortunately wasn't just what I needed. I canceled the subscription and it was handled within the hour with courteous, professional service. Based on my experience, I wouldn't hesitate to use Documentify again.
18 de março de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Cindy,
Thank you for your thoughtful review!
We’re glad to hear that you found the platform user-friendly and that your cancellation was handled quickly with courteous and professional support. We understand your initial hesitation, and we truly appreciate you giving us a try.
It means a lot to know you’d consider using Documentify again—we’re always here if you need us in the future!
Warm regards,
Ernesto
Documentify Support Team
Very Professional and Helpful
I emailed this company thinking I had signed up for a subscription and asking them to cancel. Come to find out I did not sign up with them, but when I contacted them they were very professional and went out of their way to help me even though I was not their customer.
9 de março de 2026
Avaliação não solicitada
Resposta da Documentify
Hi Dale,
Thank you for your kind review! We’re glad we could help clarify the situation and assist you, even though you weren’t our customer.
Providing clear and professional support is always our goal, and we truly appreciate you taking the time to share your experience.
Warm regards,
Ernesto
Documentify Support Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.