AJ Bell Dodl Avaliações 

620
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

There are some good things - low fee, good options. The app is clunkier than other providers. Getting statements should be easier - i.e. they are in an odd location, you have to request customer servi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Matthew was brilliant! He looked into an issue regarding my national insurance number, that a previous colleague of his did not rectify, which resulted in me having to get in touch again to start the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matthew has been very helpful with my request. We have a very difficult situation and need our funds released quickly. This isn’t possible to do within the time we needed but The team are doing there... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The app is very easy to manage and give you the correct amount of information you need. Compared to other apps AJ bell dodl is better for beginners. The layout is simple and easy to understand... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de Investimentos

Sobre AJ Bell Dodl

Escrito pela empresa

AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.

  • ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
  • ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
  • ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
  • ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
  • ✅ Start from just £25/month.
  • ✅ Invest your way – choose funds, themed options, or UK & US shares.
  • ✅ Friendly in-app support when you need it.

Open an account in minutes, or transfer over an existing one for free.

🔗 Find out more on the
🌐 Dodl website

Download the app:

*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

620 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(620)

153 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Matthew was brilliant

Matthew was brilliant! He looked into an issue regarding my national insurance number, that a previous colleague of his did not rectify, which resulted in me having to get in touch again to start the process over. He has now resolved the issue and also provided an update, even though I had forgotten about this. Thank you for your excellent service Matthew! 😁

5 de novembro de 2026
Avaliado com 5 de um total de 5 estrelas

Really helpful and quick responses and…

Really helpful and quick responses and no waiting time

4 de novembro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad you enjoyed your experience.

We appreciate your feedback about our fast and helpful support.

If you have any further queries, please don't hesitate to get in contact.

Best wishes,
Christian

Avaliado com 3 de um total de 5 estrelas

App needs to be better

There are some good things - low fee, good options. The app is clunkier than other providers. Getting statements should be easier - i.e. they are in an odd location, you have to request customer service to get a statement outside of the quarterly statement, so it takes a few days. The LISA information is out of date, with no mention of the penalty reduction.

3 de novembro de 2026
Avaliação não solicitada
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon India,

Thank you for sharing your feedback with us. We appreciate you highlighting our low fees and options, but we sorry to hear that other aspects of your experience haven’t met your expectations. We appreciate your feedback, and I'll refer this to the relevant team.

I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this, we will arrange for someone from the appropriate team to investigate this for you.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Avaliado com 5 de um total de 5 estrelas

Problem solved quickly

Problem solved quickly

3 de novembro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We're delighted to hear that your problem was resolved quickly and that you received the support you needed.

Thank you for taking the time to share your feedback. It is greatly appreciated.

If you have any further queries, please don't hesitate to get in touch.

Best wishes,
Christian

Avaliado com 5 de um total de 5 estrelas

Rapid friendly response in assisting…

Rapid friendly response in assisting with referral gift and general query

30 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad you enjoyed your experience with our team. We appreciate your feedback about our prompt and helpful support.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Christian

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Quick and easy

30 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We're delighted to hear that you found the process quick and easy.

Thank you for taking the time to share your feedback. It is greatly appreciated.

If you have any further queries, please don't hesitate to get in touch.

Best wishes,
Christian

Avaliado com 3 de um total de 5 estrelas

Dealing with Dodl

Kiera answered all the questions quickly and concisely. My only annoyance with Dodl is the time it is taking to get my money, transferred to AJ Bell especially as this is an internal process.

29 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We appreciate you sharing your experience with us. We are pleased our team provided prompt and clear answers to your inquiries.

However, we’re sorry to hear that other aspects of the experience haven’t met your expectations.

We appreciate your feedback, and I'll refer this to the relevant team for further review, one of my colleagues will be in contact regarding this.

If you have any further queries, please don't hesitate to get in contact.

Best wishes,
Christian

Avaliado com 4 de um total de 5 estrelas

Prompt responses and clarity in the…

Prompt responses and clarity in the answers given. Much appreciated Matthew.

29 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad our quick and clear assistance was helpful.

Thank you for the positive feedback.

If you have any further queries, please don't hesitate to get in contact.

Best wishes,
Christian

Avaliado com 5 de um total de 5 estrelas

Customer service is spot on

Customer service is spot on, very efficient in terms of staffing, staff knowledge and app usability.

26 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad you enjoyed your experience.

We appreciate your feedback regarding our helpful team, their expertise, and the convenience of our digital platform.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Christian

Avaliado com 5 de um total de 5 estrelas

Helpful Human Support

Quick and easy to get through to an agent and James was polite and helpful

27 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad you enjoyed your experience.

We appreciate your feedback about our quick service and polite assistance.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Christian

Avaliado com 5 de um total de 5 estrelas

Agents are very quick and clear

26 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon Philip,

We are glad you enjoyed your experience.

We appreciate your positive feedback regarding our prompt and straightforward communication.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Christian

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, quick to deal with queries

26 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad you enjoyed your experience with our quick and simple process.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Christian

Avaliado com 5 de um total de 5 estrelas

Matthew was very helpful

26 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon Jason,

We are glad to hear that our team member provided great support.

Thank you for sharing your feedback.

If you have any further queries, please don't hesitate to get in contact.

Best wishes,
Christian

Avaliado com 5 de um total de 5 estrelas

Matthew has been very helpful with my…

Matthew has been very helpful with my request. We have a very difficult situation and need our funds released quickly. This isn’t possible to do within the time we needed but The team are doing there best to get this done quickly and have been clear and informative throughout and we really appreciate there efforts to help us out

26 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon,

We are glad you enjoyed your experience with our team during this challenging time. We appreciate you taking the moment to share this feedback. Thank you for recognizing our efforts to assist you through this difficult situation.

If you have any further queries, please don't hesitate to get in contact.

Best wishes,
Christian

Avaliado com 5 de um total de 5 estrelas

Changing incorrect details

Easy and straightforward to have my issues sorted out in a timely manner.

23 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good morning Tasnia

We are glad you enjoyed your experience. We always aim to resolve your problems quickly and make the process simple for you.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Avaliado com 5 de um total de 5 estrelas

Fast service

Very quickly put me through to an agent who was super helpful and got my query escalated quickly too.

23 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good morning

We are glad you enjoyed your experience with our team. We are happy to hear that our staff connected you swiftly to the right department and resolved your inquiry efficiently.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Avaliado com 5 de um total de 5 estrelas

Fast and efficient

I had a question and it was answered within a few minutes. Very happy to not have had to wait for ever.Much appreciated. Thank you Matthew!
✨️✨️⭐️✨️⭐️✨️⭐️✨️⭐️✨️⭐️✨️

23 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon Jack

We are glad you enjoyed your experience with our customer support team. Thank you very much for sharing this wonderful feedback.

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Avaliado com 5 de um total de 5 estrelas

Recently opened an account

Recently opened an account, so far the process has been very straightforward with quick responses on chat service. Site is easy to follow and informative

22 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon Clare

We are glad you enjoyed your experience opening an account with us. It is wonderful to hear that our online platform is simple to navigate and that our messaging team provided prompt assistance. Thank you for your review!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Avaliado com 5 de um total de 5 estrelas

You can get speaking to people if you need to

Helpful through the messages function

21 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good afternoon

We are glad our messaging helped you. Thank you for your review!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

Avaliado com 4 de um total de 5 estrelas

Easy use of the app.

Easy use of the app.

Would like to see more companies on doddle.

12 de outubro de 2026
logotipo da AJ Bell Dodl

Resposta da AJ Bell Dodl

Good morning Khilan

We're glad you enjoyed your experience. Thank you for your review!

If you have any further queries, please don't hesitate to get in contact.

Best wishes
Joe

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