Dolan Bikes Avaliações 

From the initial consultation with Dolan Bikes to discuss my requirements, to the bike fit service they offer, bike build and collection at the Dolan factory, as I’m lucky enough to be able to drive there within 45 minutes - i can only say was an excellent service throughout. Very knowledgable and helpful staff and a quicker than expected bike build schedule. I’ve been riding my brilliant Dolan ADX now for a month and all is what I would have expected from a Dolan bike. I originally had a Cougar before it became Dolan so there was no thought of going to any other bike builder. I would totally recommend Dolan Bikes and can imagine getting my next bike from Dolan.

After terrible experiences with another cycle supplier (not very far from Dolan), I cancelled my order and instead placed an order for a new bike with Dolan.
What a fantastic contrast to my previous experience! From the initial contact, the staff were friendly, helpful, and honest about delivery times. I had to phone or email them on a couple of occasions, and they responded immediately to any contact - sooo refreshing!
After placing the order, I received a call back within an hour to say some of the components I had specced were on long lead times, but that they were happy to supply more expensive upgrades, free of charge.
I settled back to wait for the delivery (promised in 6 weeks). Amazingly, after just 3 weeks it was delivered.
The packing was excellent - robust, well thought out, and only requiring fitting of the front wheel and seat post. The bike was well set up, with Di2 fully tuned and charged, and tyres at correct pressures.
I have nothing but praise for all the staff I had contact with.
And the bike? Well, it's the best bike I have ever ridden, let alone owned. It's an Ares. Relatively light, strong and aero, it feels very stiff, but comfortable. And it looks beautiful! I'm looking forward to many kilometres together!

Superb service from start to finish, from the initial bike fit, which was extremely useful and helpful, to the delivery of the bike. Delivered within the 30 days as promised. Had the bike for a few weeks and no problems at all, highly recommended company to use.

Great customer service, amazing quality bikes, will always look to Dolan for a new bike.

Great communication. Helpful bike fit and good value bike. Some parts were delayed but Dolan kept in touch and turned things around as quickly as they could. Appreciate their customer service.

Massive thanks to Jan @dolan bikes who saved my Holkham outlaw experience. Arrived to only get a mechanical failure which when directed to Jan, was fixed within minutes and at no cost other than wishing me luck for Sunday.
Top man Jan.

So my new track wheel arrived beautifully packaged with a perfectly glued tub just three days after I ordered it and in time for the weekend’s races. And my 2013 Dolan Ares is still one of my favourite bikes! Highly recommended as ever - reliable and knowledgeable

I was recommended to look at Dolan for my new bike which is always a good sign. Customer service has been great, always received a speedy response to any query. Used the bike fitting service as between sizes and thoroughly enjoyed the process and well worth it. The bike itself is light and comfortable. I was surprised at how good the electronic shifting is. overall delighted with the bike and Dolan

I bought the Preffisioi for winter rides and love it! Excellent build quality, brilliant communication throughout the purchase.

10 out of 10 would 100% recommend!

Recent Atreus e-bike delivered, generally a positive experience.
The negative, quite a bit of chasing on the phone as the 30 working days was exceeded by several weeks.
The positive - frame is exceptionally well finished, all torque wrench settings would be better marked on the frame. Single bolt seat posts are notoriously tricky so care a fitting paste required.
Discs are standard SRAM not Shimano Ultegra, this is not noted on the web site.
Care with tubeless tyres, with 30mm wide you only require 50 - 55psi pressure and max is just over 70.
Battery assistance works well, lowest two settings will get an old git like me up any Derbyshire hill.
Overall exceptional value.

This is my second bike I've purchased from Dolan and in the main I'm reasonably happy with it.

Even though the build time was extremely rapid I think this must have been a "Friday" bike because after collection and getting it home I found the gears were not set up correctly.

The rear derailleur would not drop into the bottom cog and I had to adjust the outer limit screw. The front derailleur would not even change onto the big ring and after investigation I found that the gear cable was way too slack, which demonstrates a lack of care and attention to detail.

The frame also has numerous small marks on it which is disappointing.

Apart from these issues the bike rides very well and is extremely light for climbing.

Would I buy from Dolan again? .......... probably not which is a real shame as my first bike from them was excellent.

A big shout out to the guys at Dolan, particularly John and Jan, for the exceptional customer service at the weekend. I had driven down from Glasgow early morning with an issue with my GXC whereby a threaded boss for my rear mudguard had failed in the frame meaning I couldn't remove mudguards in advance of planned trip the following day.
Before I could even fully describe the problem, John was working on the bike in the workshop.
I was back on the M6 North within the hour.
No questions asked, no hesitation, no awkward discussions re warranty (even though it was outwith standard 2 years timeframe).
Also provided me with some touch-up paint for dropped chain induced damage to underside of frame.
This why they have such a good reputation and the reason I will not hesitate to buy more bikes from them in the future.

I first went for a bike fit as i wanted the Dolan Ares but was worried about it being too uncomfortable for me. However the bike fit filled me with confidence to get it and im so glad i did. The bike is brilliant, so fast and agile. I also asked the bike to be delivered within a certain time and it came right on time. Would highly recommend 👍🏻

Great people very helpful and brilliant bikes. Looked at a few bikes and this one not only is the best in the price range but having had it fitted it is sooo comfortable. Would have given 5 stars but a slight hiccup with time scale for the build.

Customer service is fantastic email queries answered within a few hrs or next day. The bike it’s self is awesome fast and comfortable. Ordering process was straightforward and collected my new bike well within the 30 days predicted. Would recommend Dolan bikes to anybody who wants a quality bike at a good price.

Bought a GXC 105 Di2 and absolutely love it! Delivery was also only 3 weeks from placing order!

I have not purchase a bike directly with Dolan, however I have purchased a frame via eBay, and had quite a few queries. The team (Sam), have been very patient and informative. Guiding me with my requirements and providing all the necessary information. Very helpful and excellent aftersales service. They care about their customers!!

The bike was exactly as described and is high quality

I did a fair bit of research online looking for the bike I wanted and narrowed it down to a few. DOLAN bikes are UK-made, very competitively priced and the bike itself was just beautiful. Their service and communication was fantastic, delivery swift and no problem putting it together at home. Would highly recommend.

After struggling for months with different company constantly putting back the delivery date of my bike, I came across Dolan bikes. I am so glad to have discovered them and just wish I had sooner. They offer an excellent level of customisation options (just as I had wanted from the previous brand) but more importantly could confirm the stock levels before purchase, so gave me a guaranteed build and delivery date. In addition they gave me an extensive bike fit where no question was too small.
The bike then amazingly ended up to my excitement arriving early. Unfortunately the carrier had caused a slight cosmetic issue, however Dolan resolved this almost instantly. I thoroughly recommend and cannot speak more highly of the service offered. Great job Dolan bikes.