Bought a beautiful Dress and could not believe how well it was made, the finish was from a vintage era .And the material is beautiful. I did have a concern with the colour and contacted customer ser... Ver mais
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What a great company. What a lovely website clear and easy to use. The size chart and sizes are good and they are accurate. The prices are good. The delivery was spot on the stated time. I can not fa... Ver mais
I've bought dozens of dresses from here over the years and loved every single one. Several of them are years old and still look as good as they day they arrived, and I don't think any other brand gets... Ver mais
Great dresses I have bought 4 (2 Billie dresses are my favorite because they have sleeves) great quality material great fit and with pockets. Delivery always quick. However, whenever I get/have a disc... Ver mais
Detalhes da empresa
- Loja de moda feminina
- também em
- Loja de Acessórios de Moda
- Loja de Artigos para Dança
- Loja de chapéus e bonés
Escrito pela empresa
Here at Dolly and Dotty we are obsessed with all things vintage, our beautiful collection captures the spirit of 1950’s Rockabilly girls!
Informações de contato
Industrial House, Conway Street, BN3 3LW, Hove, Reino Unido
- info@dollyanddotty.co.uk
- dollyanddotty.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding customer service
The customer service is absolutely brilliant. Placed an order and checked out. Then I saw a small matching accessory that I wanted to add to the order but didn't want to pay additional postage. Went onto the chat and Marie added it to the order and sent an amended invoice to pay the difference. I will add that this was at 1am!
Quick help with my issue
I received very quick help, I needed a dress in a different size and they sent a new one quickly. I'm amazed how polite and considerate Maria is, she's awesome at customer service.
Dotty about Dolly and Dotty
Aside from how great the clothes are, Dolly and Dotty stands out from many companies in having a fantastic customer service. A recent exchange was handled quickly and with a very welcome personal touch. We'll be sure to shop with them again.
Dream Dresses in a nutshell!!
Order a dress for the first time Tuesday - by Thursday morning it arrived!
Oh & how happy was I!
Fits like a dream
I have found my place for my dream dresses!!
Thank you!
Great dresses but discount codes never seem to work
Great dresses I have bought 4 (2 Billie dresses are my favorite because they have sleeves) great quality material great fit and with pockets. Delivery always quick. However, whenever I get/have a discount code they never work. Disappointed. Probably won't order again it's too much hassle trying to get in touch with them to hopefully rectify the situation. Haven't got the time or patience for something that should be so straightforward.
Amazing customer service
I have purchased from Dolly and Dotty several times. Their dresses are cute, comfy and well made. There was an issue with one package being lost by US Customs. They were very helpful and patient as we tried to sort it out. They have the best customer service.
Excellent products and customer service
I can never recommend Dolly and Dotty enough, I absolutely love their products, the designs are so fabulous and unusual and the quality is exceptional.
Their customer service is first class.
I purchase many dresses from Dolly and Dotty and find their sizing true to size and the pricing affordable.
I’m a new customer to Dolly & Dotty but…
I’m a new customer to Dolly & Dotty but they’ve been great! Lovely, quality dresses and send out incredibly swiftly. Also, they’ve been really helpful and understanding with a problem I had with the second dress I ordered. Swift, professional, friendly - just excellent!
Wedding Dress ❤️
I bought my wedding dress from here and absolutely loved it! Felt amazing all day and the polkadot pattern on it was so sweet! ❤️❤️❤️
Great team and fantastic quality
Great team and fantastic quality!
There was an issue with the shipment and the team replied to my email within the day with a great solution. They were super friendly and involved, I felt taken care of. The dress was splendid, very surprised with the good quality, this is made to fit and to last. Certainly not my last purchase of Dolly & Dotty!
Amazed
Excellent assistance!!! Endless choices!!! I highly recommend it!!!!
Happy customer
My package unfortunately got switched by DPD. Customer service helped me immediately and answered all my questions. Never felt so taken care of and supported with any other business. The dresses i ordered are beautiful and are true to size.
Incredible customer service!
Incredible customer service (especially Maria who has helped me on a few occasions). Nothing is too much trouble. Almost instant response. Their dresses are beautiful, exactly as they appear online. Great value. They don’t crease which is a bonus! 100% would recommend!
IN LOVE with Dolly and Dotty
I am IN LOVE with Dolly and Dotty. I first discovered their dresses on a US-based website that specializes in vintage-inspired apparel and I purchased two dresses there. I wholeheartedly loved said dresses so much that I decided to explore their website and shop some more. What exactly did I love? 1) The fit is perfect. The dresses fit like they were made for my body. 2) The prints are gorgeous and, if I could, I would buy one of each (I am not exaggerating.) 3) Many of the dresses are wrinkle-resistant and look perfect after hours of wear. 4) Customer service is simply stellar, literally second to none. 5) Delightful nostalgia: dresses remind me of bygone golden eras and I feel like I live in those eras when I wear them. 6) Strangers of all ages stop me to ask where did I get this dress? Other people seem to respond to the fit and the prints too!!
Now, is there anything I don’t like? Well, they are based in the UK and I am in the US, so shipping fees are a little high (it is what it is; not anyone’s fault, of course). That being said, if you saw my face when I receive a new dress from Dolly and Dotty, you would encourage me to invest in shipping fees. Pure delight.
For the record, I don’t usually write reviews. I only do so when I am in absolute awe of a company’s products as well as their highest level of customer service. Thank you, Dolly and Dotty, for the pleasure of wearing such treasures and the wonderful experiences that have followed. Priceless.
Highly Recommend
Lovely dresses, excellent quality. Quick delivery and great customer services. Thank you!
Excellent product. Great service
I needed something quickly for a work event but didn't have time to try anything. I was able to get next day delivery on three dresses. Try them and then send back the ones that didn't fit with. Absolutely no issues. The dresses themselves were exactly what I was expecting. Good quality and the sizing guide was very accurate. I had a lot of comments on the dresses over the weekend and was very happy with my purchase. Will definitely be buying more from this company and recommending to friends
I love the Dolly & Dotty dresses
I love the Dolly & Dotty dresses, the fit is so flattering and the prints are lovely and quirky. I recently had to contact the customer service team due to a mix up with an order and Maria was so helpful and actioned me a refund straight away. Customer for life already have my eye on a few new dresses
New Dolly and Dotty convert!
I have looked at Dolly and Dotty for years but never placed an order. If I am honest as someone who likes alternative and vintage style dresses for most my life, its very easy for these style dresses to look and feel quite cheap and I honestly wasn't sure. However I decided to try them, and honestly my biggest regret is I didn't try them sooner.
Their prices are reasonable and they don't do what a lot of companies do and hike the prices right up only to drop them into crazy sales weeks later. (that never sits right with me) the shipping is insanely fast. My first dress I had it the next day. All the rest I ordered (and yes after the joy of the first one I placed 2 more orders) they are shipped the next day and it my hands within 2-3 days max.
The material is what worried me about them looking 'cheaper' but honestly its beautiful fabric. It is really soft. Really flowy and lightweight so it doesn't feel bulky but thick enough that it gives you warmth and a luxurious feeling. I really struggle with sensory problems with materials on clothes, but this is absolutely perfect (please don't ever change your polyester/elastane mix). The overall quality of the dress is great too and the fact the don't need ironing is a HUGE bonus.
My only feedback is the sizing is quite off. I only bought the 'Amanda style' but I checked the measurement chart and came up as an 18. I decided to size down to a 16 as I am trying to loose weight and that was still a bit too big and I ended up reordering and going for a 14. I was surprised how generous they ran!
If you are like me and on the fence I 100% recommend you take the chance and get yourself some beautiful dresses!
Beautiful, quirky dresses
I have four dresses from this company and I absolutely love them all! Nice, cozy fabric and I love the quirky designs <3 I've bought dresses in the past for the prints, and sometimes the quality isn't great but that's never the case for Dolly&Dotty! I recently moved house and made a very stupid error on my address but they were so lovely and helpful I couldn't ask for better service
Fabulous!
I have only good things to say about Dolly and Dotty. Fabulous dresses, and in a vast range of sizes to fit us curvier ladies! They post out the dresses really quickly, always neat and well packaged, and a lovely range of colours and styles to choose from.
I haven't experienced any returns as I have kept everything I have ever ordered!
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