Domar Solutions Avaliações 

Your service is very good, although I ordered two cameras thinking I was getting two of the same but you sent me two different ones.

Have built up a bespoke cctv system with NVR over a period of time. Items that have been purchased have been of good quality and price. Have had to use the online support several times and found them very efficient in knowledge and in speed of response.

The NVR and camera kit was delivered very promptly. The 5Mp cameras are amazing day or night. The requests for support were answered extremely promptly. The instruction book is adequate for someone with reasonable IT experience but would benefit from being more explicit, it makes assumptions about the users understanding. Once set up the system and BitVision app is very impressive. I plan to buy a second system.

Goodmans sound bar brackets. Order as advertised and good quality. Arrived on time. Had trouble finding this item elsewhere. Good price.

Good email advice / help. Good support. Good product.

Chris was absolutey fantastic he has the patience of job at our age its hard for us but he got our cameras up and running and got them on our phones thaks for everything .. and the cameras are A1. I WOULD RECOMEND THEM TO ANYONE. THANKS FOR EVERYTHING best rgds john noone

Chris on the technical suport team was extremely patient with clear instructions when we had an issue with a camera . He linked into us and sorted the problem out. Thank you very much Chris.

I purchased a 4 camera system at the best price I could find on the market nearly 2 years ago, unfortunately 2 of the cameras recently developed issues with the night light which makes the cameras useless for night use.
I was able to communicate easily with Chris from Domar via the online facility, his replies were instant to the point I had to ask if I was talking with an AI.
After a little toing and froing and after inspecting one of the cameras I sent back I was supplied with 2 new cameras as a courtesy as the cameras had exceeded their 1 year warranty. They also provided a new power cable.
The only reason I didn't give a 5 star rating is because these cameras should last 10+ years, my old system was 15 years old and I only changed for HD resolution.

great quality cameras, fantastic customer service. Christopher was very helpful, i highly recommend Domar Solution

Support was informative and succinct.
Setup was quick and easy.
Customer service was helpful and considerate.

Thanks

Quería agradecer la NULA atención del servicio técnico que desde hace más de un mes estamos esperado para sus cámaras. Queríamos en nuestra empresa ampliar las cámaras y el sistema de grabación pero contaremos con otra marca que se moleste. Dime de que presumes y te diré de que careces. ( Contestanos a todos los mensajes " Domar").

4K - Beast PTZ cctv camera - Hi I installed the camera and thought the quality was good in terms of the lens , PTZ and presets. The online control software is comprehensive but clunky in terms of connectivity. After a couple of weeks the camera started to have problems regards the IR filter locking on or off using auto setting. Even in day / night mode this happened. I would have to move the tilt to unlock the filter. Occasionally the camera would lose position and then all the presets were gone. One other noticeable issue was a loud ratcheting sound when the autofocus was operating which ruined some of the audio recording. In terms of recording motion detection and alarm it was very good and the IR lighting was good on auto - no overexposure or underexposing of the subject. Due to the glitches I have returned the camera and Domar have now resolved the situation, with an alternative camera and a refund - so I’m happy with that service. The tech support is very good however the email correspondence system occasionally misses replies so I have repeated a few emails to ensure they arrive. Four stars due to the timescale but still a good company in my experience.

First, I am a returning customer to Domar; that should be a recommendation enough! I have recently extended my CCTV system. The first elements have performed very well since day one, and I had been very pleased with the level and quality of technical support. I had no hesitation asking for Domar's assistance to upgrade. The sales advice was helpful, costs reasonable, delivery prompt and when there was a small problem with one of the components (stuff happens, I wasn't upset) a replacement was arranged there and then. Installation support was once again faultless, friendly and prompt. Excellent all round.

Questions answered promptly helping to make decision for purchase. Quick delivery.

Installed a Domar system 5 years ago, recently upgraded the NVR. Delivered to my home within 24 hours, installed and operational within 1 hour. Excellent customer service and delivery - highly recommended.

Very quick email response from Christopher at Domar. He checked a few details with me, prepared me for a meeting, then booked a convenient appointment. Christopher phoned at the agreed time, and quickly took control of my laptop. Within seconds, he had identified the issue, which he set about resolving- CCTV was now re-instated on my TV. In addition, he took the time to bookmark Herospeed on my laptop, so I could view on my computer. It’s some time since I bought the system from Domar, so if you value ongoing service, I can highly recommend Christopher, and Domar. Thank you for such efficient service.

Customer support terrible, had cameras leak within 1 year of being fitted constant false alerts. Contact customer service or there technical. They just tell you to send them software version info and once you do that they never reply. No good will for faulty units failed due to manufacturing defects, no support product software seems poor. look the part but not very functional and don't last. Don't be fooled by the marketing BS. Replied to this review trying to look professional. But still have not replied to my emails relating to the faulty cameras.

Informative web page, very easy to select correct option, simple payment and plenty of positive reviews.
Items arrived well packaged and very timely. Yet to set up but reviews indicate a very good after sales customer service if there are any issues