We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Ver mais
A empresa respondeu
Excellent product and price, we needed a good low cost CCTV system to monitor a private carpark. System arrived next day and everything worked first time, instructions were good and easy to follow.
A empresa respondeu
This is an upgrade from my analogue system, had a minor issue setting up but soon solved by the support team, no having to wait for e.mails, real people to sort things ,yet again fantastic system x x
A empresa respondeu
Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Ver mais
Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.
Lawrence Road, TW4 6DR, Hounslow, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Having researched cctv systems I picked Domar, as we needed grey cameras. I had a question about the system and received a quick and clear response via online chat.
Having purchased and installed the system the cameras (POE) did not connect automatically. Messages to Domar technical support remain unanswered some 10 days after sending the request.
Their automated response says they usually respond within 48 hours, up to 4 days if busy.
After a lot of online searching and a great deal of trial and error I eventually got the system working myself.
The instruction manual does not represent the equipment supplied. Online support videos also do not represent my system.
Now working the cctv clips are clear, but the lack of technical support is the reason for the 2 stars. Others have lost adversely commented on the lack of response.
I note a very quick response to this review asking for my original email to be resent as it might not have reached their inbox. It was received as that prompted the auto response containing expected reply times. Also, the request for support was through your website, so I don’t have an email to resend.

Resposta da Domar Solutions
Perfect supply bang on time easy to install and setup thank you so much
Had a problem with getting pictures on mobile Domar sorted for me via remote link nothing was to much trouble totally professional firm would recommend to every one
Bought this system to replace an older and cheaper system Hoping that the more expensive system would be better, but I was wrong. Every couple of days, one of my four cameras disconnects sometimes for several hours sometimes for a minute, but then sometimes for several days until I have to manually reconnect it. At this point, I’m having to reconnect cameras every three or four days The support I got a first was brilliant. Couldn’t ask For more but since they haven’t been able to solve my problem they’ve stopped replying to my emails. They’ve simply given up and now they ignore me. I bought this System because I needed security And it failed to give me that the cheap system had before was 100% reliable this Domar system is complete rubbish.BitVision app doesn’t work most of the time, playback is always high speed even tho set to x1. This system can’t do anything right , it’s completely unreliable
Domar are a great company to purchase CCTV things from. Very knowledgeable, helpful staff at competitive prices. The items arrived quickly and well packaged. If there is a problem or you need some help with setting things up, they are quick to answer the phone and answer your your questions. Cannot fault them
Great customer support easy order process prompt delivery. What else could you want
Have been a customer for years, if I get an issue its sorted out no fuss, excellent company to deal with
I havent even received cctv system and asking me to rate experience? lol

Resposta da Domar Solutions
Good value products and genuine technical support
Easy to find what I need quality cameras and fast delivery also this is my 3rd time buying cctv of domar highly recommended
Got quick delivered and exactly what required, good service, thanks
Super fast delivery and great prices and choice for cctv components
Very good very helpful arrived on time good product easy to install
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.