Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Same rubbish as everyone else - sister got duped into this unfortunately. so STAY AWAY. do plenty of research before buying anything advertised on facebook. Will be doing charge back from CC company,... Ver mais

Avaliado com 1 de um total de 5 estrelas

Worst company ever DO NOT ORDER ANYTHING FROM THEM I PSID $29.99 for a pro straightener got a regular $10.00 straightener old use and full of scratches all over I’ve email them several time and haven’... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a Belladonna hair straightener from a website called Palm hair world. That was on February 5, 2021. I have contacted them 24 times via their customer support website, with no response. I hav... Ver mais

Avaliado com 1 de um total de 5 estrelas

Sadly fell for this fraud, sent for the blue bottle Dona Hair serum instead, I received two green packaged asian bottles advertising ginger on the package which you can by on the internet for a MUCH m... Ver mais

1,2

Muito Ruim

O TrustScore é 1 de um total de 5

102 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,2

Todas as avaliações

(102)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Disgusted with their product. SCAMMERS

Like everyone else, I'm also a victim of Dona hair. They sent me an item that's COMPLETELY different from what I ordered.
When i emailed them they said because of high volume of orders, they used the different supplier but quality is the same. Which is not true. It was a cheap straightener wrapped in bubble wrap with no instructions. DO NOT BUY FROM DONNA HAIR

2 de outubro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not use this company

Do not use this company. I bought straighteners from them. When they arrived they were American voltage. I used a connector they would not switch on. Contacted company got an e mail to say they were on sale no refund or replacement. E mailed them to say they did not work and advertisement states 15day money back guarantee. No reply stay away from them they are not a reputable. I have lost my money. Mrs Green

28 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish I could rate zero

I wish I could rate zero! I’m furious, received hair straightener after 7 weeks, not what they advertised at all! Just a cheap plastic thing. I so wish I’d seen these reviews before I ordered. DO NOT buy from this company, they are just a load of scammers!

24 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would give zero stars if I could

I would give zero stars if I could, and I think that this business should be shut down. Ordered which took over a month to come. Only to receive a cheap-looking iron as big as ever. Nothing like what is being advertised. I normally don't comment, but I am furious due to the fact they are indicating it was a sale item really.PLEASE DO NOT BUY. ITS A SCAM AND YOU WILL BE WRITING REVIEWS LIKE AND ALL THE OTHER CUSTOMERS THAT DID NOT RECEIVE THEIR PRODUCT

23 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

TRASH COMPANY!!

I wish I would have seen these reviews 3 months ago when I first ordered the straightener. It took 3 months to get it and when I did.. it was not what I ordered!! Trash company!!

21 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order the straightener from Dona…

Do not order the straightener from Dona Hair. I recently made the mistake of ordering the product thinking I was going to receive the straightener as advertised. What I received was not at all the same product. It didn't even work as advertised. In fact it was simply wrapped in bubble wrap and mailed to me without a box or instructions. When I emailed them, the representative Moura claimed that the website discloses that because of the high volume the manufacturer was out of stock and therefore may use another vendor to process the order. That the product and packaging may be different. Moura completely disregarded my request for a full refund and simply wished I have a great day. Complete false advertisement and SCAM!

20 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order from DONA HAIR they are…

Do not order from DONA HAIR they are SCAMMERS. They never delivered my order and when I texted them they kept telling me it was on the way. They could not give me a tracking number bc they never shipped it.Its been over 2 months. DO NOT ORDER FROM DONA HAIR!!!

19 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sooooo gutted!

Sooooo gutted!! I’ve had the same experience!! Arrived in an envelope with bubble wrap! No Dona-hair packaging to be seen. Terrible pair of straighteners and they don’t even have an on and off button. Unsafe and not fit for use!! After 7 weeks of waiting I’m so dissapointed. Lesson learnt - if something seems too good to be true, it probably is 😟 awaiting to see if a refund will be given? After reading reviews doesn’t seem likely. Instagram should be vetting who is allowed to advertise on their app, because if I hadn’t been scrolling through Instagram I’d never have come across this SCAM!

18 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible , the Dona Hair Straightener Pro is a Scam. I ordered one and waited 5 weeks, when it finally arrived it was a completely different product. Looks like a $2 piece of plastic. When i asked for a refund or exchange i was refused. Do not buy this product.

18 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered hair straighteners on August…

I ordered hair straighteners on August 13th arrived t yesterday and they are cheap plastic with a two pin plug and are nothing like the ones advertised do not buy anything off this company here's hoping my credit card company will help me get my money back complete scammers and false advertising they want reporting to trading standards

16 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have already written a review

I have already written a review, but want to do an update. I paid by debit card, contacted my bank today on a online chat and after answering a few questions they refunded me straight away on a charge back.

They are now going after Dona Hair for the money. Top marks Halifax.

I'd advise you all to contact your bank as you won't get anything from DH.

15 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dona hair scam

My story is the same as everyone else, same rubbish has arrived, doesn't even work. Tried to cancel my order 3 times even before it was dispatched,got me nowhere, these con artists are very clever and have an answer for everything. I'm gutted I fell for this scam .

15 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM

Firstly beware at checkout being charged twice!!

After patiently waiting x2 months for this product to arrive, I finally receive x2 asian branded 'Yateng' straighteners that let off a burning electrical small when plugged in.

I contacted the company and was advised by 'Kathy' that due to a large order volume they have gone through another supplier and the product and packaging may look a little different...this is obviously a completely different product.

Additionally they will not refund or replace the product with the correct one.

I have reported them to the authorities and my bank will be contacting their bank and getting my refund for me.

15 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BIG SCAM

This deserves no stars to be honest.
I ordered the Dona hair pro straighteners. I waited weeks for it to arrive. It finally arrived in an envelope with no box, no instructions and was wrapped in bubble wrap. It also wasn't the the hair straighteners I ordered from the website. The ones I received had no name on them and looked plastic and cheap with a 2 pin plug. I wish I had found this website before I purchased the hair straighteners. The website is false advertising a product that doesn't exist. When I emailed the support team explaining I was unhappy with what they sent me, they replied saying when their main supplier is out of stock they use a different supplier and assured me the product was the same quality. Surely as a company you would make sure the other supplier has the EXACT SAME product right? Such a poor excuse. I also asked for a refund and they said I was unable to get a refund as I purchased it on sale. I've actually NEVER seen this product full price, it's ALWAYS on sale and that's how they get out of giving you a refund.
I have not tried the hair straighteners as they look like they will blow up or something as they are cheap looking.
DO NOT BUY FROM THIS WEBSITE AND AVOID AT ALL COST!!!!

Has anyone who has written a review contacted trading standards or received a refund? Because I sure will be contacting them as this website needs to be shut down for false adverting and for being a BIG SCAM!!!!

15 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sadly fell for this fraud

Sadly fell for this fraud, sent for the blue bottle Dona Hair serum instead, I received two green packaged asian bottles advertising ginger on the package which you can by on the internet for a MUCH more cheaper price. Ladies beware of these scamers, not even send you the merchandise they falsely promote.

12 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM RUBBISH

What a load of RUBBISH not what I ordered. Plastic Chinese crap. Not 1 set but 2. Even wrong adaption American plug for GB. SCAM.

11 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Totally mis-sold product

No stars would be the preferred option. Ordered Straightener Pro - received a very cheaply made plastic straightener that does not do anything their advert claims they do. No customer support and for me to send them back for the 'promised' refund would cost me more than I paid for them and there is no guarantee the refund would be forthcoming from other reviews I have read. Complete scam, I would urge anyone considering purchasing these to stay well clear.

10 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Zero stars

Zero stars. Sent different item, which I can't even use as does not have uk plug, am not able to get a refund. If it looks too good to be true it probably is!!!
Scam!!!!

8 de setembro de 2020
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais