Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I always love looking into Donna's world, the objects are cute without being sickening; although they are funny they have a dignity of their own, a bit like my Scottie.The colours are nice and subtle... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Delivery was efficient and in the main everything was fine. I do like Donna Wilson's 'creatures', having bought one previously. However when Barry Bear arrived he did have a grubby mark on his leg bu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve ordered from Donna Wilson a few times and everything is always good quality and nicely packaged

Avaliado com 5 de um total de 5 estrelas

Not only do they make really beautiful, stylish and long lasting products, but the customer service is incredible. We had a very small issue with a pin badge (we've bought lots of things in the past a... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de Roupas
  3. Loja de artigos para tricô

Informação fornecida por fontes externas variadas

Cosy cushions, cheerful ceramics, curious knitted creatures and other odd objects, designed by Donna Wilson to make you smile. Free UK returns + delivery over £75. We ship worldwide.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

75 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thanks for speedy delivery & mindful…

Thanks for speedy delivery & mindful packaging solutions. Always a pleasure to be surrounded by Donna Wilson’s vision. Thanks again

22 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thank you for leaving a review! We're so happy you appreciate our new packaging and products x

Avaliado com 5 de um total de 5 estrelas

All is so nice as usual

All is so nice as usual, thank you for make dream at home. Best regards, Sara

19 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for taking the time to leave a review, Sara!

Avaliado com 5 de um total de 5 estrelas

Lovely designs

Lovely, quirky designs and gorgeous quality. The cushions I bought brighten up my study perfectly!

19 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for leaving a review - we're happy our disgns are brininging a little extra colour into you your life!

Avaliado com 4 de um total de 5 estrelas

Efficient but inadequate info

Actually i felt it is very efficient for processing my order as it is an international shipment but it would be great to share customer the tracking number so that can track & trace the shipment status.

18 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for taking the time to leave a review, and our apologies that you didn't receive a tracking link. These are usually emailed to you as soon as your shipment has been collected, however they do sometimes end up in spam or junk mail folders. If you have any issues in the future, just email Lottie and Nana at shop@donnawilson.com and they'll do their best to help.

Avaliado com 4 de um total de 5 estrelas

happy and disappointment

I received those lovely stuffs before Christmas.
They are cute and great, with good texture and great design. Jess, cs staff, she is helpful to answer my questions.

However, I lost a chance to buy mushroom scraf. I save this item in shopping cart before the annual sale peroid. If I buy before the sale, I have pay more shopping fee (to Hong Kong). So I wait. But....... when the annual sale start, those mushroom scraf are sold out. Oh no !! woo woo woo(crying). It is a bad shopping experience.

18 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

We're so sorry that you missed out on the item you wanted to buy - products sell out very quickly in our sale as we only have very limited stock!

Avaliado com 5 de um total de 5 estrelas

Professional service and amazing…

Professional service and amazing quality products which are unique and quirky bringing fun to your life

17 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks so much Helen - that's exactly what we hope for!

Avaliado com 5 de um total de 5 estrelas

A very positive experience

A very positive experience. Found everything that I wanted without any trouble. Love my sweater! I will browse around for further purchases :)!

17 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks Sonia! We hope your sweater kept you warm over the winter months :)

Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience. The wrong order arrived but the issue was resolved quickly and correct items were then sent out straight away and I got to keep some lovely bear bowls). Love the fox bowls - so cute.

17 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for your review Simone, and our apologies for the initial mix-up with the bowls!

Avaliado com 5 de um total de 5 estrelas

Gorgeous set of flannels with great service

Brilliant customer service. I forgot to put a postage offer code in at checkout and they were fantastic at responding very promptly and giving a refund for that. Thank you. I am delighted with the quality and designs. I have Donna Wilson jumpers too and wear them so much. I have had so many compliments. They are so beautifully warm in winter. This recent set of flannels are brilliant. I’m giving four of them to my daughter for Christmas and keeping one for me!

12 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks Cath! We're happy we could help, and hope you've enjoyed wearing your sweater over the winter months x

Avaliado com 5 de um total de 5 estrelas

I ordered an item as a gift for a…

I ordered an item as a gift for a friend and it arrived very quickly, was really well packaged and it was lovely to receive some beautiful cards with my order. Would definitely shop there again!

11 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for leaving a review, Amy! We're glad you liked the postcards :)

Avaliado com 5 de um total de 5 estrelas

Beautiful and fun items designed by…

Beautiful and fun items designed by Donna Wilson. Great customer service, especially from Lottie who helped me with a number of questions I had about jumper sizes and the availability of a blanket.

8 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for taking the time to leave a review, and we're happy to hear Lottie was able to help x

Avaliado com 5 de um total de 5 estrelas

Everything is beautiful & top quality

Everything is beautiful & top quality, absolutely love all the things I've bought from them. Thank you Lottie for your help, great customer service, 10/10!

4 de dezembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks so much for leaving a review, and happy to hear Lottie was able to help :)

Avaliado com 1 de um total de 5 estrelas

A little disappointed

A little disappointed.......the quality is not very good ! One of the product is damaged!!!

28 de novembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

We're sorry to hear your order didn't arrive in good condition. Lottie has sent you an email. Unfortunately the item you ordered is now out of stock, but we can arrange a free repair or refund / exchange.

Avaliado com 5 de um total de 5 estrelas

Lovely small company with beautiful products

Donna Wilson is an amazing designer! Her products are high quality and really original. I was really happy with their customer service (very kind!). De website is really nice and works well. The stuff I ordered was packaged really nice and also quite sustainable, just like her products. I would really recommend shopping here, it's a bit expensive, but know that it's a small company and every order is received with lots of love!

27 de novembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for such a glowing review, Eline! We're so happy you had a good experience, and that you like both the products and packaging. It's true, every single order we receive makes us smile :)

Avaliado com 4 de um total de 5 estrelas

Bear was a bit shell shocked on arrival

Delivery was efficient and in the main everything was fine. I do like Donna Wilson's 'creatures', having bought one previously. However when Barry Bear arrived he did have a grubby mark on his leg but I was able to remove this and also a safety pin was pinned to the back of his head, poor bear! I was just a bit disappointed as I thought all creatures were checked before despatch.

26 de novembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Hi Jane. Thanks for leaving a review. Our apologies re: the shell shocked Barry! He shouldn't have been sent out like this. Thank you for cleaning him up and taking care of him. We've sent a message to you at the email address on your order x

Avaliado com 5 de um total de 5 estrelas

Looking for a gift with a difference...

I was looking for an artist’s website to order gifts for friends and family. Delighted to have found Donna Wilson’s website... so many original and exciting things. Thank you

23 de novembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks so much for your review, Diana. We're very happy that you discovered us!

Avaliado com 5 de um total de 5 estrelas

Exquisite products, stellar customer service

The folks at Donna Wilson went above and beyond when I ordered a wedding gift for my son and his new wife; making a pretty package without my even asking. I’m always 100% happy with the quality of the products and Donna’s unmatched creativity.

20 de novembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks Mary - and so happy to hear that Lottie did such a great job of wrapping your son's gift. I hope he enjoyed it :)

Avaliado com 5 de um total de 5 estrelas

Best birthday gift

I received a gift voucher from family for my birthday and I ordered the Cottage Cushion. It's amazing - big, cuddly and so well made. I'm a big Donna Wilson fan and always looking to add to my collection. Delivery was quick and it came in a cheerful paper mailbag with no unnecessary packaging.

13 de novembro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks for leaving a review Laura! The Cottage Cushion has been a real favourite with our customers this year. Very happy to hear that you like our mailer bags too - we're working really hard to eliminate all single use plastic from our studio.

Avaliado com 5 de um total de 5 estrelas

Parker

Hello,
I just purchased Nosy Parker to go with my previous purchase of Brian Bunny.
Nosy is adorable and super soft. He makes a great conversation piece, as well as a pillow. Very unique and well crafted.

21 de outubro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks Laurie! Parker does indeed make a great conversation piece - he's definitely one of our weirder ones, and I'm happy to hear you've give him a new home.

Avaliado com 5 de um total de 5 estrelas

Very helpful info via telephone when i…

Very helpful info via telephone when i had a query before ordering online.
Speedy delivery. Beautifully packaged. As usual outstanding quality.
Will order again shortly.

21 de outubro de 2020
Avaliação não solicitada
logotipo da Donna Wilson

Resposta da Donna Wilson

Thanks so much for taking the time to leave a review, Maureen! I'm glad everything arrived safely, and I hope your gifts are appreciated :)

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais