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Do Not Wish is a new way to shop premium goods - access authentic luxury, fashion, beauty, lifestyle, and more at exceptional prices through a controlled retail marketplace designed around intentional shopping and measurable impact. Discover curated discounts from leading brands, and shop sustainably.
New York, 10016, New York, Estados Unidos
4,0
4 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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Customer service was awesome, they recommended a different color for my sunglasses since the ones in my order were out of stock, and i liked it better! Seamless shopping experience from start to end, fast shipping , and items came in perfect condition. My shades are beautiful!
Great online marketplace with a wide range of products at competitive prices. The website is easy to navigate, and delivery was faster than expected.Customer support was also responsive when I had a question.
overall, a smooth and reliable shopping experience.
My item arrived well packaged and in good condition. My first time buying from them, and my package arrived well-packaged and exactly as described. Fast delivery, authentic products, and a premium overall experience. I would definitely shop here again.
The site uses images from various other sites to build up their profile. Contact page showed 'not found'.
The stocked sizes look reasonable but not reliable. When asked for measurement, the e-mail was replied to but no further detail regarding the requested measurement.
No shop on Google street view. Even if it's an online outlet, the online site should be more integrated.
Reliable followers on their social media are very little.
I'm a regular US-site shopper and I happened to see what I wanted to buy on their site but was very doubtful when it comes to the return policy of just 2 days after delivery. This is very unusual for an online site and it has raised many red flags.
Overall, it does not appear to be a legit site to me and I didn't want to try and buy the item from the site. Luckily, I found what I wanted on Grailed. If not, I would have bought it with them with all the said risks
Resposta da DO NOT WISH
Dear Pirawatt Changlek,
First and foremost, we sincerely apologize for the delay in responding to your inquiry. As a small team currently managing an overwhelming number of legitimate customer orders and queries, we appreciate your patience.
Upon investigation, we noted that your primary location appears to be Thailand. Please be informed that we do not currently ship to Thailand or other international locations, which may have contributed to your concerns.
Regarding your feedback on sizing, we encourage all customers to review our terms for guidance. For your convenience, here is the relevant excerpt:
Sizing
•Sizes and measurements may vary depending on the item’s style and the brand’s fit.
•If uncertain about a brand’s size or fit, we recommend consulting the brand’s size guide for precise measurements.
•You can also request specific measurements by contacting us. Please allow up to 2 business days for a response.
Additionally, our Sustainability Framework and Authenticity Guarantee highlight that Do Not Wish partners with retail collaborators to ensure our inventory, product details, and items meet our environmental and quality standards.
While we are unsure of the intent or source behind your review, we welcome you to learn more about our mission and operations. For the latest updates, consider subscribing to our newsletter.
We also welcome you to follow our social @donotwish to increase our reliable follower count and to get first hand information on when we will begin accepting orders for Thailand or international locations.
We genuinely value your feedback and support as we strive to enhance the shopping experience for all our customers.
Thank you for your understanding.
Warm regards,
Do Not Wish Team
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