Door Station Avaliações 

324
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exceptionally pleased with service received from Door Station. Expert knowledge about the product lines made choosing the right product a breeze. Once order was placed, we were kept well informed of p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a bespoke oak door from Doorstation, online. Ordering process went very smoothly, all my queries were answered incredibly quickly by Dan and colleagues. After the predicted lead time (whi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few... Ver mais

Detalhes da empresa

  1. Fornecedor de Portas
  2. Fabricante de Portas
  3. Loja de Portas
  4. Armazém de Portas
  5. Porta interna

Sobre Door Station

Escrito pela empresa

Door Station is an online door supplier, offering internal and external doors at competitive prices. Door Station is able to supply door casings, architrave, skirting board and quality ironmongery – mostly with the option of being unfinished or pre-finished. We deliver anywhere in the UK and offer the best customer service in the industry.

Our team know the importance of stocking the best products and providing the best customer service. We have spent time sourcing quality products and are able to offer them to you at some of the best prices online. We believe your customer journey should be easy and stress free from start to finish. Our experience means we can help you find the right products to meet your needs.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,2

Todas as avaliações

(324)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very good service

I had a mix up on the size of a 1930 LPD internal door by my joiner (he cut the wrong door down to size leaving me with an ordered bespoke door that was surplus to requirements and in need of a further standard door). This was all sorted out by Door Station / LPD very efficiently and at no additional cost thanks to Dan.

8 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Fantastic Company

Fantastic service, very friendly, quoted within 10 minutes of my enquiry. Quality of fire doors excellent, very fast delivery and stored them for me until my fitter was able to carry out work. Would highly recommend this Company.

31 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Easy & good.

Easy, hassle free, great quality and arrived when they said they would plus in stock. rare these days.

25 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Easy!

It was simple, straight forward and the doors arrived at the time we'd been given.

24 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Best value I could find online and very good customer service

Great website and price (was best price I could find from a number of companies). Friendly and available customer service too (I called a day or 2 after a large order and made an amendment - which was VERY EASY - maybe the easiest I've ever had with any company - the process was very smooth and the additional door came with the larger order no issues). Delivery came swiftly and on the date and time I was told it would. Would buy from them again.

11 de janeiro de 2024
Avaliado com 4 de um total de 5 estrelas

Had to chase them

Had to chase them. No replies to a email. Then said the door was going to be delivered. Said tge team would get in contact. Then drive came to the door . Luck we were in . But door was fantastic. Good quality. 👍

11 de janeiro de 2024
Avaliado com 4 de um total de 5 estrelas

Bespoke under stairs Door

I ordered our bespoke door in early September 2023 and it arrived on the 3/01/2924. I initially thought it was made in this country but no.It was delayed as we were expecting it to arrive end of November.The quality is good and it was even coated which I wasn't expecting which saved a bit of time after I hung it in place.
The price I thought was rather expensive for such a small door £294.
Overall we're pleased with the finished result and the communication as my inquiries were answered quite promptly.

3 de janeiro de 2024
Avaliado com 1 de um total de 5 estrelas

Did not realise when ordering doors…

Did not realise when ordering doors that they would be coming from China.I expected to wait a little bit longer as the doors were a different size but not five long months.

8 de dezembro de 2023
logotipo da Door Station

Resposta da Door Station

Hi Jean,

Thanks for taking the time to submit your 1-star review.

This issue here unfortunately is that your order was for a custom sized door. Regardless of where the materials are sourced (Indonesia not China), these take much longer than standard sized doors which tend to be ready to ship from warehouses here in the UK.

We clearly state on the website both at the time of ordering, as well as prior to sign off with the manufacturer, the expected length of time that it should take for your custom sized doors to be made and delivered to you.

In your case, custom sized doors manufactured by LPD Doors are estimated to take around 18 weeks, and with 18 weeks being four and a half months we feel that delivering these to you inside of 5 months is within a reasonable time frame.

Either way we are always on hand to answer any queries you may have, or get updates for you at any point during your order.

We do however really hope enjoy the door.

All the best,
The team at Door Station

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